Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
258568 Views
133 replies
64 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
166925 Views
87 replies
8 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
425 Views
3 replies
1 likes
PlanPremiumCountryAustraliaDeviceAll devices Hello. I use spotify on a daily basis. It is excellent although I have a couple of related issues. I am indecisive when it comes to choosing new songs so really love the automatic playlists and use them al...
Plan Premium Country Australia Device All devices Hello. I use spotify on a daily basis. It is excellent although I have a couple of related issues. I am indecisive when it come...
Visitor
7272 Views
7 replies
2 likes
On multiple occasions I have hit the Remove button and removed songs I want. How do I restore them?
On multiple occasions I have hit the Remove button and removed songs I want. How do I restore them?
Moderator
852 Views
1 replies
0 likes
I've been trying to ask the chat bot/support thing for help with restoring a playlist to an earlier version. Unfortunately it doesn't seem to work whatsoever as I only get these responses: {$botContext.fallback}Sorry, I could not find anything for th...
I've been trying to ask the chat bot/support thing for help with restoring a playlist to an earlier version. Unfortunately it doesn't seem to work whatsoever as I only get these responses: {$botCon...
Moderator
399 Views
2 replies
0 likes
One of my playlists is public, but it doesnt show up on my profile when i check on my friends phone.
One of my playlists is public, but it doesnt show up on my profile when i check on my friends phone.
Roadie
255 Views
1 replies
0 likes
So I left my account open and apparently someone played the Pornhub theme enough to make it my top song of the month. When I go to try out Blends with my friendgroup it's now showing up as the first or second song that I contribute, and that's rather...
So I left my account open and apparently someone played the Pornhub theme enough to make it my top song of the month. When I go to try out Blends with my friendgroup it's now showing up as the first ...
Roadie
955 Views
1 replies
0 likes
When I open an album or a random playlist and see a song in my likes, most of the time it doesnt have the heart anymore. And when I click on the song it says its not liked. But it actually is. If I like it again it will be added twice to my liked son...
When I open an album or a random playlist and see a song in my likes, most of the time it doesnt have the heart anymore. And when I click on the song it says its not liked. But it actually is. If I l...
Roadie
285 Views
1 replies
0 likes
I dont have daily mixes anymore but it's showing mixes with random names, that don't seem to suit the genres of the containing songs
I dont have daily mixes anymore but it's showing mixes with random names, that don't seem to suit the genres of the containing songs
Casual Listener
1925 Views
3 replies
0 likes
When I open the app of my android phone it goes to the home screen and it shows my last 6 played artisits/albums/mixes/playlist. I disconnected my Facebook account back in Decemeber and ever since then its been stuck on the same 6 things that I playe...
When I open the app of my android phone it goes to the home screen and it shows my last 6 played artisits/albums/mixes/playlist. I disconnected my Facebook account back in Decemeber and ever since t...
Moderator
1633 Views
11 replies
1 likes
My discover weekly is all oldies music like Simon and Garfunkel. I don't listen to this music. How do I get my discover weekly to play the music I listen to
My discover weekly is all oldies music like Simon and Garfunkel. I don't listen to this music. How do I get my discover weekly to play the music I listen to
Visitor
1300 Views
2 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCanada DeviceSamsung Galaxy S9Operating SystemCouldn't say My Question or IssueLocal songs simply do not show up i...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Canada Device Samsung Galaxy S9 Operating S...
Visitor
7721 Views
23 replies
0 likes
I just found out my songs on Spotify that has the '19' sign on it turned grey and won't play. They were working perfectly fine until just now and I do not know why. I think my account is verified since I was able to play them before. How do I fix thi...
I just found out my songs on Spotify that has the '19' sign on it turned grey and won't play. They were working perfectly fine until just now and I do not know why. I think my account is verified sin...
Roadie
1138 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceWindows PC My Question or IssueI am unable to ctrl or shift click to select multiple songs in a playlist and perform actions such as un-liking them anymore. I know this feature worked in the past and was wondering what happ...
Plan Premium Country USA Device Windows PC My Question or Issue I am unable to ctrl or shift click to select multiple songs in a playlist and perform actions such as un-liking them any...
Roadie
655 Views
3 replies
0 likes
I have had my subscription interrupted for a few months but now am back!
I have had my subscription interrupted for a few months but now am back!
Spotify Legend
276 Views
1 replies
0 likes
I unsubscribed on my old Android, thinking I could just re-subscribe on my new Iphone. But it appears I lost all my songs.
I unsubscribed on my old Android, thinking I could just re-subscribe on my new Iphone. But it appears I lost all my songs.
Roadie
710 Views
1 replies
0 likes
PlanFree/PremiumCountryUSA DeviceSamsung Galaxy 9sOperating System My Question or IssueI made the mistake of sharing my account with my girlfriend at the time we have since broke up. Anyways how can I delete all my data from the crappy music she play...
Plan Free/Premium Country USA Device Samsung Galaxy 9s Operating System My Question or Issue I made the mistake of sharing my account with my girlfriend at the time we h...
Community Legend
588 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
383 Views
1 replies
1 likes
HiCurrently, copying a playlist changes the "Date Added". How do I actually make a copy ≠ copy all songs to a new playlist (ain't the same) ? (This is making it useless for me, because I sort all playlist songs by most recently added, duh! I wanna li...
Hi Currently, copying a playlist changes the "Date Added". How do I actually make a copy ≠ copy all songs to a new playlist (ain't the same) ? (This is making it useless for me, becaus...
Regular
1808 Views
2 replies
2 likes
Sometimes I think Spotify’s recommendation algorithm is a little messed up.I’m listening to something that could describe as medieval/fantasy sounding live music with ominous Latin chanting until . . . Bollywood/raga/Middle Eastern stuff??!! I Women ...
Sometimes I think Spotify’s recommendation algorithm is a little messed up. I’m listening to something that could describe as medieval/fantasy sounding live music with ominous Latin chanting unt...
Visitor
5128 Views
6 replies
2 likes
Same issue as here:https://community.spotify.com/t5/Ongoing-Issues/Liking-songs-doesn-t-sync-between-the-mobile-and-the-desktop-app/idc-p/5403869/redirect_from_archived_page/trueSupport says they solved it months ago, but it is definitely still happe...
Same issue as here: https://community.spotify.com/t5/Ongoing-Issues/Liking-songs-doesn-t-sync-between-the-mobile-and-the-desktop-app/idc-p/5403869/redirect_from_archived_page/true Support says th...
Roadie
831 Views
3 replies
0 likes
