Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • pilot987
  • Newbie
  • 205346 Views
  • 1691 replies
  • 25 likes
  • 205346 Views
  • 1691 replies
  • 25 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Drew19890
  • Newbie
  • 234209 Views
  • 75 replies
  • 83 likes
  • 234209 Views
  • 75 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • bellevilleradio
  • Newbie
  • 89496 Views
  • 192 replies
  • 41 likes
  • 89496 Views
  • 192 replies
  • 41 likes

Superuser Contribution [All Platforms] Add the "song already in playlist" feature back

With a recent update, you now no longer receive a notification when a song was already added to a playlist, which helped me keep myself organized (Because sometimes I forgot it's already been added)

  • Casual Listener
  • With a recent update, you now no longer receive a notification when a song was already added to a playlist, which helped me keep myself organized (Because sometimes I forgot it's already been added) ...
  • Yordan
  • Moderator
  • 2275 Views
  • 3 replies
  • 1 likes
  • All Platforms
  • 2275 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Desktop][Playlists] Add Made for You Section

In the desktop app, above the playlist list on the left, there's Create a PlaylistLiked SongsYour Episodes What if we had a "Made For You" section button there where all our mixes could be? Our daily mixes, mood mixes, genre mixes, & artist mixes? Pe...

Screen Shot 2022-08-13 at 3.52.17 PM.png Screen Shot 2022-08-13 at 3.54.34 PM.png
  • Roadie
  • In the desktop app, above the playlist list on the left, there's  Create a Playlist Liked Songs Your Episodes     What if we had a "Made For You" section button there where...
  • OscarDC
  • Moderator
  • 392 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist download

Plan: Premium Country: Pakistan Device:OnePlus 9 pro Operating System: Android My Question or Issue: I'm subscribed to Spotify premium and I do remember well being able to download whole playlists at once for offline listening.But now I don't see any...

Screenshot_20220814-012548.jpg
  • Newbie
  •   Plan: Premium    Country: Pakistan   Device:OnePlus 9 pro   Operating System: Android       My Question or Issue:   I'm subscribed to Spoti...
  • Kiril
  • Moderator
  • 556 Views
  • 2 replies
  • 0 likes
  • Offline download
    offline playlist
  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution [PC] 1/4 of my Local files are greyed out

PlanFreeCountryUnited StatesDeviceAlienware PCOperating SystemWindows 10 My Question or IssueUp until a few days ago all my local files played fine but recently about 1/4 of my over 20,000 local files have become greyed out. Entire albums are greyed ...

  • Casual Listener
  • Plan Free Country United States Device Alienware PC Operating System Windows 10   My Question or Issue Up until a few days ago all my local files played fine but recently about 1/4 of ...
  • idkidksam
  • Visitor
  • 10327 Views
  • 19 replies
  • 1 likes
  • 10327 Views
  • 19 replies
  • 1 likes

Superuser Contribution Greyed out songs

PlanPremiumCountryUKDeviceiPhone SEOperating SystemiOS 15.5 My Question or IssueI am experiencing issues whereby songs become greyed out. I have searched the forums and recognise that this is a common issue, however none of the previous "solutions" s...

  • Casual Listener
  • Plan Premium Country UK Device iPhone SE Operating System iOS 15.5   My Question or Issue I am experiencing issues whereby songs become greyed out. I have searched the forums and recog...
  • Eni
  • Moderator
  • 552 Views
  • 7 replies
  • 1 likes
  • 552 Views
  • 7 replies
  • 1 likes

Podcasts not working in Ukraine

PlanFreeCountryUkraine Hi! Spotify just launched in Ukraine (literally yesterday), but we don't have podcasts. Like at all. On all platforms - win, android and web-player.Can it be fixed?

  • Casual Listener
  • Plan Free Country Ukraine   Hi!  Spotify just launched in Ukraine (literally yesterday), but we don't have podcasts. Like at all. On all platforms - win, android and we...
  • Physicist
  • Casual Listener
  • 12868 Views
  • 21 replies
  • 32 likes
  • 12868 Views
  • 21 replies
  • 32 likes

Superuser Contribution issues playing music from my liked

PlanPremiumCountryUSADevice(iPhone 11)Operating System(IOS 15.6) My Question or Issue: Okay so I have been having this problem for about 4 or 5 days. the first two days were the worst. Basically, i press shuffle on my liked songs, it plays a few song...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 11) Operating System (IOS 15.6)   My Question or Issue:  Okay so I have been having this problem for about 4 or 5 days. the first two days ...
  • Vasil
  • Moderator
  • 455 Views
  • 5 replies
  • 0 likes
  • 455 Views
  • 5 replies
  • 0 likes

Superuser Contribution Not able to play anything from Liked Songs

PlanPremiumCountryEstoniaDeviceMi Box SOperating SystemAndroid 9 My Question or IssueI am using Spotify app on Mi Box S and when I'm trying to play anything from my Liked Songs, I simply can't do it, because nothing happens, althought current playbac...

  • Casual Listener
  • Plan Premium Country Estonia Device Mi Box S Operating System Android 9   My Question or Issue I am using Spotify app on Mi Box S and when I'm trying to play anything from my Liked Son...
  • Alex
  • Spotify Legend
  • 237 Views
  • 3 replies
  • 0 likes
  • 237 Views
  • 3 replies
  • 0 likes

[Playlists] playlist help

ive been having a real hard time trying to find HOW TO JUST MAKE A SIMPLE HELP POST!!!! I CLICK SUPPORT AND IT BRINGS ME TO FAQ. I LITERALLY CANNOT FIND HOW TO GET TO SUPPORT. SO HERE YOU GO! I have a playlist that keeps disappearing from my view. it...

  • Casual Listener
  • ive been having a real hard time trying to find HOW TO JUST MAKE A SIMPLE HELP POST!!!! I CLICK SUPPORT AND IT BRINGS ME TO FAQ. I LITERALLY CANNOT FIND HOW TO GET TO SUPPORT. SO HERE YOU GO!  ...
  • thezero
  • Casual Listener
  • 311 Views
  • 2 replies
  • 0 likes
  • Playlists
  • 311 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution What happened to my “liked songs”

PlanFree/PremiumPremium family CountryColombia DeviceiPhone 13Operating SystemiOS 10? My Question or IssueI deleted the app from my phone, but once I downloaded it again my “liked songs” disappeared. If I search for a specific song it says it’s liked...

  • Casual Listener
  •   Plan Free/Premium Premium family  Country Colombia    Device iPhone 13 Operating System iOS 10?   My Question or Issue I deleted the app from my phone, but onc...
  • OscarDC
  • Moderator
  • 780 Views
  • 3 replies
  • 0 likes
  • 780 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist download issues

PlanPremiumCountryUnited KingdomDeviceiPhone XROperating SystemiOS 16 (Beta 4) My Question or IssueWhen trying to download a playlist it seems like it is going to start but then just doesn’t do anything and I can spam this button without anything hap...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone XR Operating System iOS 16 (Beta 4)   My Question or Issue When trying to download a playlist it seems like it is going to start but t...
  • Vasil
  • Moderator
  • 334 Views
  • 2 replies
  • 0 likes
  • 334 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't unhide songs

I've tried everything. I've tried relogging, force stopping, and redownloading. Nothing is working and I suspect it's because I have the free version of Spotify. Is it possible for an employee to delete my hidden songs list?

  • Newbie
  • I've tried everything. I've tried relogging, force stopping, and redownloading. Nothing is working and I suspect it's because I have the free version of Spotify. Is it possible for an employee to del...
  • Dian
  • Spotify Legend
  • 2323 Views
  • 4 replies
  • 0 likes
  • 2323 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Created Playlists Default to Public with "Make Public" Option Turn Off

PlanPremium Operating SystemAndroid & Windows 10 My Question or IssueI use Spotify on my Android devices and Windows 10 computers. I've noticed all of my created playlists are public by default even with the "Make my new playlists public" option in S...

  • Newbie
  • Plan Premium   Operating System Android & Windows 10   My Question or Issue I use Spotify on my Android devices and Windows 10 computers. I've noticed all of my created playlists...
  • SPOT_PUTS
  • Visitor
  • 2572 Views
  • 3 replies
  • 0 likes
  • 2572 Views
  • 3 replies
  • 0 likes

Unable to add or remove albums on mobile

PlanPremiumCountry: NorwayDevice: Galaxy S8My Question or IssueI have been unable to add or remove liked songs on my phone. It works as normal on PC, but it's a hassle to switch between them. When I press Like (the heart) it goes green, but is not ad...

  • Newbie
  •   Plan Premium Country: Norway Device: Galaxy S8 My Question or Issue I have been unable to add or remove liked songs on my phone. It works as normal on PC, but it's a hassle to swit...
  • Taylith
  • Community Legend
  • 179 Views
  • 1 replies
  • 2 likes
  • 179 Views
  • 1 replies
  • 2 likes

My songs on my playlist disappeared and showing: song is unavailable.

Żadna z poniższych informacji nie jest wymagana. Jednak im więcej podasz, tym łatwiej nam będzie spróbować i pomóc.PlanPremiumKrajPolandUrządzenie(Poco X3 NFC)System operacyjny(Android 11, miui 12) Moje pytanie lub problemMy songs from my playlist di...

  • Newbie
  • Żadna z poniższych informacji nie jest wymagana. Jednak im więcej podasz, tym łatwiej nam będzie spróbować i pomóc. Plan Premium Kraj Poland Urządzenie (Poco X3 NFC) System operacyjny (Androi...
  • Taylith
  • Community Legend
  • 250 Views
  • 1 replies
  • 1 likes
  • 250 Views
  • 1 replies
  • 1 likes

How to re like songs ive unliked?

So this morning i didnt have my phone so i logged into spotify on my moms phone and when i was done listening i forgot to log out so when my mom got on spotify she thought i put those songs on her account and she unliked over 400 songs. how do i find...

  • Newbie
  • So this morning i didnt have my phone so i logged into spotify on my moms phone and when i was done listening i forgot to log out so when my mom got on spotify she thought i put those songs on her ac...
  • jrham
  • Roadie
  • 1025 Views
  • 1 replies
  • 0 likes
  • 1025 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays random music after my first song in the playlist

As the title explains itself I keep getting random songs when I skip or listen to the end my first song in the playlist. And I can never get the second song played in the playlist. Same thing is happening on my phone. I tried logging out and restarti...

  • Newbie
  • As the title explains itself I keep getting random songs when I skip or listen to the end my first song in the playlist. And I can never get the second song played in the playlist. Same thing is happ...
  • panpanpanpanpan
  • Newbie
  • 590 Views
  • 2 replies
  • 1 likes
  • 590 Views
  • 2 replies
  • 1 likes

Superuser Contribution Desktop app will not sync with any other version of Spotify in the connect to a device tab

For starters I had a similar issue a month ago where It would not sync between the desktop app and phone with another issue of my liked songs not showing up. This was fixed in an update a week later resolving the syncing issues. A couple days ago I a...

  • Newbie
  • For starters I had a similar issue a month ago where It would not sync between the desktop app and phone with another issue of my liked songs not showing up. This was fixed in an update a week l...
  • Vasil
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain songs wont play

PremiumCountryUnited kingdomDeviceSamsung galaxy a32 4gOperating SystemAndroid my spotify will not allow me to listen to songs of this artist. It seems that when they are featured it is not a problem but any song made by that artist my spotify will j...

  • Visitor
  • Premium Country United kingdom Device Samsung galaxy a32 4g Operating System Android   my spotify will not allow me to listen to songs of this artist. It seems that when they are feature...
  • Eni
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Siri Plays Playlist Radio instead of Playlist

Plan: PremiumCountry: USADevice: iPhone 12 MiniOperating System: iOS 15.5 My Question or Issue:I’ll say to Siri, “Shuffle my ________ playlist” and she says “________ now shuffling on Spotify” and then she immediately plays the radio based on the pla...

  • Casual Listener
  • Plan: Premium Country: USA Device: iPhone 12 Mini Operating System: iOS 15.5   My Question or Issue: I’ll say to Siri, “Shuffle my ________ playlist” and she says “________ ...
  • 490 Views
  • 0 replies
  • 0 likes
  • 490 Views
  • 0 replies
  • 0 likes