Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
I have Windows 10 and an iPhone 8 Plus. I'm trying to finally completely cut the cord with iTunes but I'm having major difficulties syncing the local files that aren't available on Spotify to my phone. I feel like I've been through every tutorial on ...
PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 10 Hi,for what reason is it not possible to move a track to the top of the playlist?I mean the action where I hold down a track and move it to the top of the screen and the other tracks ...
PlanPremiumCountryItalyDeviceXiaomi mi a2 liteOperating SystemAndroid 10 My Question or Issue Hey, simple question but I'm having a hard time with this. In the past while using the app I could just tap on my library and have things automaticaly sorte...
PlanPremiumCountryUK DeviceAll DevicesOperating SystemAll OS My Question or Issue I recently noticed that I have had random indian/punjabi/hindi music recommended for my spotify playlist, however I do not listen to any of the songs nor do I have any ...
I have been using the Spotify Web Player successfully in Edge for over 6 months, I changed to Edge after having constant issue in Chrome with songs stopping after 6 seconds, but Edge was rock solid...... Until today!Now my queue works in that it shuf...
PlanPremiumCountryUK Device(iPhone)Operating System(iOS 15.) My Question or IssueI have some local files which I want to import onto my phone to play within Spotify. I’ve managed them to upload them to my desktop Mac, added them to a playlist and syn...
I joined premium and my main playlist is only playing about 10 seconds of each song
(Premium plan) Recently, I tried to add a song to my collection only to see the error message "Epic Collection Friend, Your library is all filed up". Some searching showed me that there is a Library (and Playlist) limit of 10,000 songs. (I'm at 9200 ...
Hi, I think I found a bug. If Spotify app on mobile wasn't used for few days, and then re-opened some playlist items will be missing. Steps to reproduce:1. Look for ASOT 1065 (or any other playlist with lots of tracks).2. Listen it for some time. 3. ...
Plan: PremiumCountry: USA Device: iPhone 11 (iOS 15) Recently, there has been grey songs in my queue when i press shuffle. If i look through my liked songs and press on the song individually, it plays with no problem. There's also songs that are grey...
PlanPremiumCountry DeviceiPhone 6SOperating SystemiOS 15.2 My Question or IssueOnce in a while the free podcast(s) I listen to have a to-be-paid-for episode. For these episodes the menu choice 'mark as played' (or just a new one 'remove') is not avai...
Whenever I click a playlist or radio station spotify plays one song and then begins playing random music instead of my preference. I noticed it last night for the first time and it's still going on as of now. I'm a premium subscriber. Can someone hel...
I have some playlists that say they are downloaded that won't play while others will. How do I fix this?!
PlanPremiumCountry DeviceiPhone Operating SystemiOS 15.6 My Question or IssueI'm an employee who is having an issue where my personal playlist's are not showing up on my mobile device. Every time I go to open & play one of my 100+ personal playlists,...
PlanPremiumCountryUsaDeviceSamsung S21+ and MacsOperating SystemOne Ui 4.1, OSX My Question or IssueI've had a local folder for years on Mac with mp3s. Now I went to add some more and it won't pick them up, only the original files in that folder. I c...
Formatei meu celular e não consigo mais baixar as minhas músicas. Spotify PremiumMoto g9 plus.
I've been using anghami for 5 years and I finally decided to move to spotify. I got a premium account and wanted to transfer my playlists from anghami to spotify. All I could find is a website called (link removed) to transfer them. But is this websi...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy playlist is showing up like this, how dk i change it?
Hi ! I'm using spotify on PC to have a playlist for therapy with patients. Is there any option to add some seconds of silence between tracks ? I've been using a silent track of 10 seconds, but it makes a bit of a white noise when listened. Thanks
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue since the last update, the recently played playlists has gone. This was the main feature I u...