Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Hello, so about a month ago i put my playlists on private and wanted to make it public again a week ago but when i change it the playlist doesn’t show on my profile anymore, i’ve tried going to private and public again and nothing helped. Does anyone...
Hello, so about a month ago i put my playlists on private and wanted to make it public again a week ago but when i change it the playlist doesn’t show on my profile anymore, i’ve tried going to priva...
Spotify Legend
327 Views
1 replies
0 likes
I think that if we wanted to create our own playlist but like most of the songs on someone else’s playlist, there should be a button where we can “select all” or select which ones we want. It would be so much easier then having to go back to the play...
I think that if we wanted to create our own playlist but like most of the songs on someone else’s playlist, there should be a button where we can “select all” or select which ones we want. It would b...
Moderator
332 Views
1 replies
0 likes
PlanPremiumCountryPolandDevice(PC, Redmi Note 9)Operating System(Android 10, Windows 10)My Question or IssueHi, i noticed that the song Yeat - Turban in specific is not able to be played by my account. All my other friends are able to play it, and ev...
Plan Premium Country Poland Device (PC, Redmi Note 9) Operating System (Android 10, Windows 10) My Question or Issue Hi, i noticed that the song Yeat - Turban in specific is not able to be p...
Spotify Legend
1011 Views
3 replies
0 likes
PlanPremiumCountryUSDeviceAllOperating SystemAny, Windows/iOS for sure My Question or IssueSpotify's listening metrics fail at registering artist or track listens when they are listened to from a playlist curated by another Spotify account. Ex: I've ...
Plan Premium Country US Device All Operating System Any, Windows/iOS for sure My Question or Issue Spotify's listening metrics fail at registering artist or track listens when they a...
Spotify Legend
1423 Views
5 replies
0 likes
i created a playlist and let my friend collaborated so I can see what he added too but none of his songs are showing up
i created a playlist and let my friend collaborated so I can see what he added too but none of his songs are showing up
Moderator
387 Views
1 replies
0 likes
I have a particular playlist that I listen to when I'm at the gym and working out, but I absolutely hate listening to this music at other times (since it's repetitive and pumpy). However, I've been going to the gym way more frequently lately, and now...
I have a particular playlist that I listen to when I'm at the gym and working out, but I absolutely hate listening to this music at other times (since it's repetitive and pumpy). Howev...
Moderator
1044 Views
1 replies
0 likes
Hi there! I'm on the Spotify premium plan listening on a macOS and noticed that the "Discover" section no longer has any album recommendations by similar artists I have heard. A week ago, this information was after the list of new releases. The only ...
Hi there! I'm on the Spotify premium plan listening on a macOS and noticed that the "Discover" section no longer has any album recommendations by similar artists I have heard. A week ago, th...
Regular
2771 Views
14 replies
2 likes
Plan : Family plan (doesn't matter, or at least shouldn't matter)Country : France (same as above) DeviceFairphone 4Operating SystemAndroid 11 My Question or Issue For at least a few years now, Android supports multiple users on the same device. Notab...
Plan : Family plan (doesn't matter, or at least shouldn't matter) Country : France (same as above) Device Fairphone 4 Operating System Android 11 My Question or Issue  ...
382 Views
0 replies
0 likes
My playlists still show up on my public profile after i've made them private! When I right click on them it says "make public" so according to spotify they're private but I can still see them on my profile - any help?
My playlists still show up on my public profile after i've made them private! When I right click on them it says "make public" so according to spotify they're private but I can still see them on my p...
Spotify Legend
358 Views
1 replies
0 likes
PlanFreeCountryUnited StatesOperating SystemWindows 11 My Question or IssueI've noticed that some songs are missing when I add an album to my playlist and it turns out that the ones that are missing are songs that are already in the playlist, resulti...
Plan Free Country United States Operating System Windows 11 My Question or Issue I've noticed that some songs are missing when I add an album to my playlist and it turns out that the o...
Casual Listener
626 Views
1 replies
0 likes
PlanFreeCountryUSADeviceSamsung Galaxy S21Operating SystemAndroid 12 My Question or IssueMy issue is that if you mark a podcast episode as played and then unmark it as played, it will still be rejected by the filter as if it was marked played. This i...
Plan Free Country USA Device Samsung Galaxy S21 Operating System Android 12 My Question or Issue My issue is that if you mark a podcast episode as played and then unmark it as played...
Spotify Legend
515 Views
3 replies
0 likes
Hi all! I have several playlists on my iPhone 8. All work just fine... except for one. All songs in this particular playlist are grayed out... and I can't figure out why. I'm at home. on my wifi. I have a strong signal. When I log in to Spotify on my...
Hi all! I have several playlists on my iPhone 8. All work just fine... except for one. All songs in this particular playlist are grayed out... and I can't figure out why. I'm at home. on my wifi. I h...
Roadie
460 Views
1 replies
0 likes
Subscription: PremiumSystem: Windows 10Country: The Netherlands Hi, I have an issue where I can't play songs directly when selecting an artist or podcast. Playlists work fine. Let's say I want to listen to Guns 'n' Roses. When I go to their page or h...
Subscription: Premium System: Windows 10 Country: The Netherlands Hi, I have an issue where I can't play songs directly when selecting an artist or podcast. Playlists work fine. Let's say ...
Moderator
736 Views
3 replies
2 likes
PlanPremiumCountryaus DeviceSamsung Galaxy S21, Windows 10 laptop My Question or IssueVideo podcasts are not showing up on my phone or laptop. I have checked in settings and nothing is checked to do with video settings. I have only ever seen a video ...
Plan Premium Country aus Device Samsung Galaxy S21, Windows 10 laptop My Question or Issue Video podcasts are not showing up on my phone or laptop. I have checked in se...
Spotify Legend
948 Views
7 replies
0 likes
PlanPremiumCountryUsDeviceSamsung Galaxy, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueI have a playlist that I use to study and do homework. It's long over 32 hrs long. It can get repedative...but that's a feature not a bug. I foun...
Plan Premium Country Us Device Samsung Galaxy, PC Operating SystemAndroid Oreo, Windows 10 My Question or Issue I have a playlist that I use to study and do homework. It'...
Spotify Legend
725 Views
1 replies
0 likes
Please allow us a playlist feed for new releases from only the "Artists I follow." We already have a Weekly Discovery feed for recommended artists, which includes new releases. Can we please have one new release feed just for those Artists we follow?
Please allow us a playlist feed for new releases from only the "Artists I follow." We already have a Weekly Discovery feed for recommended artists, which includes new releases. Can ...
Casual Listener
1374 Views
6 replies
6 likes
PlanPremiumCountryUkDeviceMacBook Air and IPhone 11My Question or IssueI have got some local files and synced them to my phone. However, only half of the files have cover art on my phone, despite them all having cover set on my MacBook. This occurs e...
Plan Premium Country Uk Device MacBook Air and IPhone 11 My Question or Issue I have got some local files and synced them to my phone. However, only half of the files have cover art on my phon...
Visitor
3966 Views
4 replies
0 likes
Trying to make an open playlist that anyone at my work can join. Trying to avoid sending each person a link that is only valid for 7 days. Any help is greatly appreciated!!!
Trying to make an open playlist that anyone at my work can join. Trying to avoid sending each person a link that is only valid for 7 days. Any help is greatly appreciated!!!
Moderator
413 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, hello. My song has been added to a few playlists but I can’t see them in the playlists themselves? Is there any reason...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, hello. My song has been added to a...
Spotify Legend
263 Views
1 replies
0 likes
PlanPremiumCountryUnited Kingdom DeviceMacBook Air M1 2020Operating SystemMac OS Big Sur My Question or IssueI have a folder on my desktop called 'music', containing local mp3 files. A local files folder exists in my library and all my mp3 files from...
Plan Premium Country United Kingdom Device MacBook Air M1 2020 Operating System Mac OS Big Sur My Question or Issue I have a folder on my desktop called 'music', containing l...
Moderator
254 Views
1 replies
0 likes
