Help Wizard

Step 1


Not downloading my Playlist

Not downloading my Playlist

Not downloading my Playlist 

This is annoying 

1 Reply

Hey @JaceChrzanowski,


Thank you for reaching out to the Community. We moved your post from Chats to the help boards as its content fits better here.


This type of issue is usually related to some damaged cache stored on your device from previous downloads. In this case, we'd first recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.


If the issue persists, check if your device has an SD card. If so, remove it and try again.


Hope this helps. Let us know how it goes.

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