Nothing is playing

[#1]

All playlists are empty or just silent or require premium. Only shorts do some noize but like anything except it doesn't work. I tried reinstallation, it didn't help

[Andre_2106]

Plan

Free

Country

Portugal 

Device

Xiaomi redmi note 8 pro

Operating System

Android oreo

My Question or Issue

Hi

Does anyone knows how to solve the problem of playlists showing up all empty, even shared an publico ones?

Would really appreciate some help

[Mandine27]

Same problem, following up !

[Elena]

Hey there @MaxRoy001,

Thanks for reaching out on the Community.

Do you mean that you are not able to see and click any of the song in a playlist and that they just appear as a short list of tracks near the bottom of the page?

Are you able to play music using the shuffle button? On our free service on mobile, you have the option to play music on shuffle, but it's not possible to pick and choose songs from all playlists and albums on demand.

If you are not sure, you can send us a screenshot of what you see and we can doublecheck for you.

We'll be on the lookout for your answer and we'll see what we can suggest next.

[Gemmiewow]

Hi there! I'm facing the same issue however I've tried everything I can to fix it but nothing works.
1. Checked my region from my account, it's correct.
2. Offline mode is not on.
3. App works on my laptop, and not on my android.
4. I have tried removing my sd card, didn't work.
5. I had premium but whenever I try to play a song it says "you just discovered a premium feature"
6. All of my playlists are empty.
7. I tried making a new account and the same happened.

8. Before yesterday, the app was working just fine on my phone and I never experienced this before therefore the issue is not my device.

[Gemmiewow]

+ Note: I also did try to clear the app's cache, restart my phone and reinstall the app a couple of times. The issue still exists

[stefmuxx]

same problem here i cant play anything on Spotify and no i havent went anywhere for my country to be changed its set on the current country i am on  it just says "Lets start building this playlist"

[K0ulhs]

Plan

Free

Country

Greece

Device

iPhone 11

Operating 

IOS 17

My Question or Issue

This morning j I’m tried playing my playlist and mix’s but I couldn’t play anything. Also a message popped up saying that I need premium to play the music.

[yaluna]

This is a terrible policy. I could understand "14 days of active usage abroad within a month", but not "14 days of being abroad, period". Why does Spotify need to know when I'm abroad or not? I'm traveling for 4 weeks right now, only listened to Spotify once 2 weeks ago, and now I can't listen to anything for 2 remaining weeks? Not cool. 

[Arephe]

Hey there

I was having the same issue, I changed the country, the problem was gone for some time and now it's back again and I can't do anything. What should I do?

[humuhumunukunukuapua]

hi, i had the exact same problem. what worked for me was logging in on my computer via web browser, switching the region and logging out twice on my phone. hope it can work for you all. 

[Filipe2660]

I have this exact issue, all works except on my phone. Why?? I did not move to another country, it just suddenly stopped working. Already cleared cache, re-installed, nothing worked.

On Galaxy S24 Ultra

[Nunyaa]

The songs in my playlists aren't getting displayed, it just says lets start building this playlist. Even when I add songs to it they don't show. When I go to edit my playlist every song is still there

[Jakub_Orli]

So what if i have spotify and haven't been in another country for more than 14 days. None of my songs are showing up in my playlists but when i go to edit the playlist it shows them but I cant play ANY songs whatsoever 

[AlejaR]

Hey there folks,

Thanks for all your replies and for the info shared here.

For those of you who have a free account and recently traveled or find yourselves abroad, keep in mind that you can use Spotify free in a different country or region for up to 14 days. To use it for longer than 14 days, you'll need to change your account settings, as mentioned by @Novy here.

However, if you already checked your country settings, and they match with your current location, you can follow some of the suggestions posted in this thread previously. You can start by following those suggested by @Susan here.

If you've checked your region/country settings, try some further troubleshooting and these issues continue, then we suggest you create a new post, so we can have a further look at each specific case.

We'll be on the lookout!

[ederccoimbra]

Solution: Go to Settings > Data-saving and offline > Clear cache

[rice808]

Hey there,

I suggest removing the sd card (if inserted) and reinstalling the app.

Hope it helps.

[AxiK]

I'm encountering this issue, i login into the Spotify app, i see my favorite categories, all the likes of the songs but when i tap for a playlist to open, i get an empty list an a message saying that no songs are available. Also on individual songs, i tap on them to play but nothing happens.

[AthulP]

I have been in Ireland for a month now. I have changed the country to Ireland. For the last couple of weeks, no songs showing in my android app in pixel 7 pro but showing properly in desktop app in MacBook M2 air.

When I connect the output of the song to connected TV it's showing properly in Android phone as well.

Plan

Free

Country

Ireland 

Device

Pixel 7 pro 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[apxmsk]

Plan

Free

Country

Germany

Device

Xiaomi Hyper Os

Operating System

Android 14

My Question or Issue

My Spotify app has completely disintegrated. When i try to play songs it says "you just discovered a premium feature", when i try to click on an album it doesn't show a single song, playlists do not display any tracks in them even when they are from my library. This issue doesn't translate to my Mac, which played albums with no issue yesterday. Originally i assumed it was because i was using an apk of an older spotify update (prefer the interface) but updating, deleting, downloading again as the newest version have all failed. How can i fix this bug?

 

 

 

[Sumyin_ho]

Hey! I have the same issue with Spotify but as you said what do I change in my account settings?