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Playlist gets deleted

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Playlist gets deleted

 

Plan

Premium

Country

 

Device

(iPhone X)

Operating System

(iOS)

 

My Question or Issue

I tried making a new playlist two times and both times it got deleted (not by me) within 24 hours. I tried restoring them but they’re not even listed under my deleted playlists. Can Spotify just delete playlists? 

 

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Accepted Solutions
Marked as solution

Hi @Mellow-marsh,

 

Welcome to the Community and thank you for posting!

 

If you notice there are changes in your library that you didn't make, we suggest you follow the steps in this article to secure your account, just in case somebody else has accessed it. 

 

If the issue persists after securing your account, then we suggest you contact the folks from Customer Support who can take a deeper look into your account. Here is the link.

 

Hope this helps.

MafeGModerator
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2 Replies
Marked as solution

Hi @Mellow-marsh,

 

Welcome to the Community and thank you for posting!

 

If you notice there are changes in your library that you didn't make, we suggest you follow the steps in this article to secure your account, just in case somebody else has accessed it. 

 

If the issue persists after securing your account, then we suggest you contact the folks from Customer Support who can take a deeper look into your account. Here is the link.

 

Hope this helps.

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Got it, thank you!

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