Playlist playing the same songs over and over

[lisaaclairee]

My main playlist has 1300+ songs in 

It plays the same songs over and over, specifically around 100 it will try to play all the time and then hundreds it never plays. 

If I go to the queue, I will see songs that I listened to or skipped a few songs ago coming up. 

How do you actually get a playlist to play fully? 

[-HelloSunshine-]

A couple things that have helped me (just another user) with this issue:

1. Turn off Automix

2. Start playing from a different, random song

[Ivan]

Hey there @lisaaclairee and @-HelloSunshine-,

Thanks for reaching out to us about this - we'll be glad to help you out here.

Make sure you try the steps @-HelloSunshine- suggested. In case you still experience this afterwards, it's a good idea to run a clean reinstall of the app on your device. This will refresh your account data and get you the latest app version. Follow these steps on how to perform a clean reinstall. 

If this doesn't do the trick, check if any battery optimization or data cleaning settings and apps run active on the device. Make sure you try this since such features can often prevent the app from operating at full capacity.

Keep us posted! We'll be happy to lend a hand if you need more help.