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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

305026 Views

97 replies

92 likes

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Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

172303 Views

242 replies

44 likes

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Superuser Contribution "Your music" shows up on ipad but not TV app

I signed up and chose my favorite groups on my Spotify ipad app. Then I downloaded the Spotify TV app to my Samsung TV. Logged in which it let me do, but none of the groups I chose on the ipad app came in when I logged into the TV app - completely em...

Visitor

I signed up and chose my favorite groups on my Spotify ipad app.  Then I downloaded the Spotify TV app to my Samsung TV.  Logged in which it let me do, but none of the groups I chose on the...

Elena

Moderator

357 Views

1 replies

0 likes

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Library sync is slow between desktop and iOS apps

PlanPremium DeviceiPhone 11, Macbook Pro mid-2012, Desktop PCOperating SystemiOS 13.6.1, macOS Catalina 10.15.6, Windows 10 Pro v2004 My Question or IssueThis has been an issue for some time now. When I do library changes in one of the desktop apps t...

Composer

Plan Premium   Device iPhone 11, Macbook Pro mid-2012, Desktop PC Operating System iOS 13.6.1, macOS Catalina 10.15.6, Windows 10 Pro v2004   My Question or Issue This has been an ...

AeroZ

Composer

587 Views

1 replies

0 likes

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Solved!!Superuser Contribution NZ list

My Question or IssueI visited NZ in 2015 and I created a list there. Spotify was not available in South Africa then.Since spotify became available in SA after 2015, I would like to recall my NZ list.Please advise me as to how I could do that. Thanks

Newbie

    My Question or Issue I visited NZ in 2015 and I created a list there. Spotify was not available in South Africa then. Since spotify became available in SA after 2015, I would like t...

Mihail

Spotify Legend

387 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Cannot see saved playlists in my library

PlanPremiumCountryUSADevice & Operating SystemWindows 10 Pro-64bitLG G7 ThinQMy Question or IssueCannot see saved playlists in my library.If I liked(saved) playlists(or album) or library, I can't find it in my library.ex)I liked this playlist: https:...

Visitor

Plan Premium Country USA Device & Operating System Windows 10 Pro-64bit LG G7 ThinQ My Question or Issue Cannot see saved playlists in my library. If I liked(saved) playlists(or album) o...

Elena

Moderator

521 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playlist plays only one song. After that song it plays a random aong. Not a song from the playlist

PlanPremiumCountry Device(iPhone 11Operating System(iOS 10 Playlist plays only one song. After that song it plays a random song. Not from playlist.

Visitor

Plan Premium Country   Device (iPhone 11 Operating System (iOS 10     Playlist plays only one song. After that song it plays a random song.  Not from playlist. 

SunnyAndMoonyGirl

Visitor

464 Views

2 replies

0 likes

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The Plot In You: not available?

When I used the US-account, the release 'The Plot In You' — 'Happiness in Self Destruction' (2015) was available. Now after launch in Russia I use Russian account and this release is unavailable. Why? Can I do something to fix it? Link: https://open....

Newbie

When I used the US-account, the release 'The Plot In You' — 'Happiness in Self Destruction' (2015) was available. Now after launch in Russia I use Russian account and this release is unavailable. Why...

472 Views

0 replies

1 likes

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  • 1 likes

Group Session Fix

Me and a friend love long distance group sessions but we´ve got the problem that when he adds a song to queue the current song starts from the beginning for me and only for me. Please fix this!

Visitor

Me and a friend love long distance group sessions but we´ve got the problem that when he adds a song to queue the current song starts from the beginning for me and only for me. Please fix this!

260 Views

0 replies

0 likes

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[Mobile][Browse] Swipe right above title to add to queue

This seems as it also has been a feature before on iOS, but you guys removed it for some reason. Now again the suggestion: When I'll open up an album or a musicians page or a playlist, please just let me add a song with a simple swipe to my queue. Sa...

Casual Listener

  This seems as it also has been a feature before on iOS, but you guys removed it for some reason.   Now again the suggestion: When I'll open up an album or a musicians page or a playli...

349 Views

0 replies

0 likes

Browse
Mobile
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Superuser Contribution The weekly playlist is not updated/There are no podcasts

PlanPremiumCountryBelarusDeviceRedmi Note 4/LaptopOperating SystemAndroid/Windows 10 Hi all!I've started to use Spotify when it realised in my country, but I met a few issues.1. My Weekly playlist haven't updated a few weeks already.2. I have no Podc...

Newbie

Plan Premium Country Belarus Device Redmi Note 4/Laptop Operating System Android/Windows 10   Hi all! I've started to use Spotify when it realised in my country, but I met a few issues...

tester_by

Visitor

514 Views

2 replies

1 likes

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  • 2 replies
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Solved!!Superuser Contribution Discover Weekly playlist missing

Hey. A couple of weeks ago, it so happened that I lost my "Discover weekly" playlist, neither on my laptop, nor on my phone, nor on my desktop. what to do about it?PlanPremiumCountryRussiaDeviceiPhone 6s/Desktop/LaptopOperating SystemiOS 13/Windows 1...

Casual Listener

Hey. A couple of weeks ago, it so happened that I lost my "Discover weekly" playlist, neither on my laptop, nor on my phone, nor on my desktop. what to do about it? Plan Premium Country Russia D...

Elena

Moderator

1141 Views

2 replies

0 likes

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I’m being haunted by Norwegian music.

My suggested songs on several playlists are currently being haunted by Norwegian music and musicians. Every refresh more Norwegian songs pop up, and when the song is in English, it’s by a Norwegian artist. I’m losing my mind, I’ve been suffering with...

Visitor

My suggested songs on several playlists are currently being haunted by Norwegian music and musicians.   Every refresh more Norwegian songs pop up, and when the song is in English, it’s by a No...

528 Views

0 replies

0 likes

Help
recommandation
recommended
Recommended Songs
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I cannot download songs?

Ive been logged out from all of my devices, changed my password but still cant download songs? Is there anything i can do in order to listen the songs offline?PlanPremiumCountryIndonesiaDeviceiPhone 11Operating SystemiOS 13 My Question or Issue

Visitor

Ive been logged out from all of my devices, changed my password but still cant download songs? Is there anything i can do in order to listen the songs offline? Plan Premium Country Indonesia Dev...

Billy-J

Spotify Star

414 Views

1 replies

0 likes

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  • 1 replies
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Discover Weekly not updating

PlanPremiumCountryFranceDevice(iPhone XS / Macbook Pro 2019)Operating System(iOS 13 / macOS Catalina) My Question or IssueMy Discover Weekly is not updating but my daily mixes are. I am not using a private session, and I listened to many different pl...

Visitor

Plan Premium Country France Device (iPhone XS / Macbook Pro 2019) Operating System (iOS 13 / macOS Catalina)   My Question or Issue My Discover Weekly is not updating but my daily mixe...

AlexA0

Casual Listener

795 Views

6 replies

4 likes

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Discover Weekly is not updating

PlanPremium DuoCountryBelarusDevice(OnePlus 6T, OnePlus 7)Operating System(Windows 10) My Question or IssueMy Discover Weekly hasn't updated for a month. I did everything already. Unfollow/follow the playlist. Deleting app. Then waiting another week ...

Visitor

Plan Premium Duo Country Belarus Device (OnePlus 6T, OnePlus 7) Operating System (Windows 10)   My Question or Issue My Discover Weekly hasn't updated for a month. I did everything alr...

337 Views

0 replies

4 likes

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Discover Weekly is not updating

PlanPremium DuoCountrySerbiaDeviceSamsung Galaxy S10 Operating SystemAndroid 10, Windows 10 My Question or IssueMy Discover Weekly hasn't updated for weeks, apparently after changing from Premium to Premium Duo. Support suggested deleting Android app...

Casual Listener

Plan Premium Duo Country Serbia Device Samsung Galaxy S10  Operating System Android 10, Windows 10   My Question or Issue My Discover Weekly hasn't updated for weeks, apparently a...

334 Views

0 replies

3 likes

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Spotify Playlists doesn't update

PlanPremiumCountryUnited StatesDeviceAll (IOS/WINDOWS/WEB)Operating System(iOS 13, Windows 10)Username/URIspotify:user:12163575812My Question or IssueMany of the public and Spotify created playlists are not updating for me.Particularly the playlist b...

Casual Listener

Plan Premium Country United States Device All (IOS/WINDOWS/WEB) Operating System (iOS 13, Windows 10) Username/URI spotify:user:12163575812 My Question or Issue Many of the public and Spot...

Emilia_8

Community Legend

769 Views

3 replies

0 likes

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  • 3 replies
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Spotify Connect not syncing

PlanFree/PremiumCountryUSADeviceONKYO TX-NR686, iPhone 8, Thinkpad Operating SystemiOS 13.6.1 Windows 10 Pro My Question or IssueConnect controls between devices do not work. Ex: Spotify is playing on Onkyo. From PC I can skip songs, but cannot click...

Newbie

Plan Free/Premium Country USA Device ONKYO TX-NR686, iPhone 8, Thinkpad  Operating System iOS 13.6.1 Windows 10 Pro   My Question or Issue Connect controls between devices do not ...

422 Views

0 replies

0 likes

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Superuser Contribution Different music for "Daily Drive"

I am really enjoying aspects of "Your Daily Drive". Unfortunately, the playlist seems to have been generated when I was listening to The Americans soundtrack a few months ago. It's an okay soundtrack, but I don't want to hear it every day. I think th...

Casual Listener

I am really enjoying aspects of "Your Daily Drive". Unfortunately, the playlist seems to have been generated when I was listening to The Americans soundtrack a few months ago. It's an okay soundtrack...

djmoskito

Casual Listener

3027 Views

8 replies

9 likes

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I can't delete an empty folder

For some reason I can't delete a playlist folder I have created so I google'd it. I found a thread here and learned that my playlist structure might be corrupted, and that the support can check it.It would be very nice if someone could look into it, ...

Casual Listener

For some reason I can't delete a playlist folder I have created so I google'd it. I found a thread here and learned that my playlist structure might be corrupted, and that the support can check it. ...

YoungGoji

Visitor

2099 Views

6 replies

1 likes

bug
  • 2099 Views
  • 6 replies
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Superuser Contribution Can't get playlists to actually play. I keep getting sent to a random que of music.

PremiumUSA Device: iPhone X My Question or IssueWhen I try to play my personal playlists, they are stuck on shuffle. I have opened the "now playing" and turned off shuffle but the green play button on the top right of the playlist continues to be on ...

Visitor

Premium USA   Device: iPhone X   My Question or Issue When I try to play my personal playlists, they are stuck on shuffle. I have opened the "now playing" and turned off shuffle ...

Ivan

Spotify Legend

536 Views

1 replies

0 likes

Que Problems
shuffle
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