Playlist (library) issue.

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Playlist (library) issue.

warriorblade909
Visitor

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I  created this account years ago in high school and came back years later to discover the one playlist I made all my self added songs aren't working, but the ones spotify themselves added to playlist (which shouldn't be possible) work just fine. The first attachment has some of the songs I uploaded. The second has the songs spotify themselves added somehow. I can't play or download my songs. And I also can't delete or remove the songs they(spotify) added to my playlist. How can I fix this?

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1 Reply

Re: Playlist (library) issue.

Jeremy
Moderator
Moderator

Hey there @warriorblade909,

 

Thank you for your post here in the Community. 

 

In this case we suggest that you perform a clean reinstall of the app to make sure there's no old cache files causing this.

 

If you have an SD card we suggest that you uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app.

 

Also - if the playlist is public it would be great if you can share the URI so we can have a closer look directly from our end.

 

Keep us posted. We're always one reply away 🙂

Cheers!

 

 

JeremyModerator
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