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Downloading problems

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Downloading problems

Visitor

Hi

I have a problem with downloading my liked songs. I have about 1000 songs on this playlist but only 950 songs are downloaded. I tried reinstalling but It still didn't make any change and download only 950 songs.

1 Reply

Re: Downloading problems

Moderator
Moderator

Hey @Tududu,

Thanks for reaching out and welcome to the Community.

Good job on checking first whether or not a reinstall solves the issue, in most such cases it does. However, could give it another go with these steps and run a clean reinstall? These ones are more thorough. That way you can make sure the cache is not causing this issue.

 

It's also a good idea to check if your phone has enough storage space to download the rest of the playlist. If the issue persists, we recommend trying to download the tracks over a different internet network.

 

Hope this helps. Keep us posted on how it goes. 

MihailModerator
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“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards
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