Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
so basically i go in my spotify but i noticed that i don't have the same amount as playlist (which i should mention are from my old profile that wouldn't let me sign in no matter how many password changes i did so i saved the albums on my new profile...
so basically i go in my spotify but i noticed that i don't have the same amount as playlist (which i should mention are from my old profile that wouldn't let me sign in no matter how many passw...
Spotify Legend
757 Views
1 replies
0 likes
In the last update "Hide this song" button is missing. "Remove song from radio" in the old days was working great and also the radio improvement based on simple user vote (+) and (-)..."Hide this song" was ok, but now it's also missing and we have to...
In the last update "Hide this song" button is missing. "Remove song from radio" in the old days was working great and also the radio improvement based on simple user vote (+) and (-)... ...
Visitor
878 Views
5 replies
4 likes
PlanPremiumCountryThe Netherlands DeviceMacbook + Iphone 11 My Question or Issue When spotify removed the saved songs tab (general library) to the liked songs playlist, I lost a lot of songs! I had around 8,000 songs saved, and the playlist only show...
Plan Premium Country The Netherlands Device Macbook + Iphone 11 My Question or Issue When spotify removed the saved songs tab (general library) to the liked songs playlis...
Spotify Legend
548 Views
1 replies
0 likes
I am new to Spotify, moving away from Google Music. My wife and I share the same music collection. I want us both to have access to the same collection (and not have to create our own playlists/collections from scratch). Can I do this?
I am new to Spotify, moving away from Google Music. My wife and I share the same music collection. I want us both to have access to the same collection (and not have to create our own playlists/colle...
Not applicable
447 Views
1 replies
0 likes
Yes, I recently upgraded to the Note 20 Ultra. I absolutely HATE the newest versions of spotify. You took away our simple layout for the music making finding my music that I have downloaded impossible to find especially while driving. I'm literally o...
Yes, I recently upgraded to the Note 20 Ultra. I absolutely HATE the newest versions of spotify. You took away our simple layout for the music making finding my music that I have downloaded impossibl...
Gig Goer
3876 Views
4 replies
7 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbo...
Spotify Legend
995 Views
3 replies
0 likes
PlanPremiumCountryAustraliaDeviceIphone 6s My Question or IssueUp until a few days ago, my downloaded albums would always show in the album tab of my library, whether online or offline. Now none of the albums appear in the album tab of my library whe...
Plan Premium Country Australia Device Iphone 6s My Question or Issue Up until a few days ago, my downloaded albums would always show in the album tab of my library, whether online or o...
Moderator
630 Views
1 replies
0 likes
Dear Support Team, PlanPremiumCountryIsraelDevicePC & xiaomi mi A1Operating SystemWindows 10 & android one ver 9 My Question or IssueI try to play song of these artist blow, the songs are greyed and I don't understand what is the reason for this.Firs...
Dear Support Team, Plan Premium Country Israel Device PC & xiaomi mi A1 Operating System Windows 10 & android one ver 9 My Question or Issue I try to play song of th...
Spotify Star
561 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceiPhone SE / Samsung Galaxy A50 2016 / Desktop app / Website AppOperating SystemiOS / Android / Windows (Google Chrome) My Question or IssueHello,I have a problem with organizing playlists. I tried to use Website App but ...
Plan Premium Country Poland Device iPhone SE / Samsung Galaxy A50 2016 / Desktop app / Website App Operating System iOS / Android / Windows (Google Chrome) My Question or Issu...
Spotify Legend
1103 Views
9 replies
0 likes
When I added Taylor Swift's folklore album and songs to my other playlists, the songs downloaded as the clean versions even though I'm adding from the explicit song/album page. Why? And how do I fix it? Is anyone else having this same issue? My accou...
When I added Taylor Swift's folklore album and songs to my other playlists, the songs downloaded as the clean versions even though I'm adding from the explicit song/album page. Why? And how do I fix ...
Moderator
2568 Views
1 replies
0 likes
I have made a playlist of about 60 songs. I am only able to see about 15-20 on the screen and have to scroll down to see more. I would like to display less tract information (artist, album). That was I could see virtually all the songs and be able to...
I have made a playlist of about 60 songs. I am only able to see about 15-20 on the screen and have to scroll down to see more. I would like to display less tract information (artist, album). That was...
Spotify Star
348 Views
1 replies
0 likes
When playing songs on other's playlists (eg. Rock Your Summer) my Liked songs don't always show as liked, yet when I look at my Liked song list they are on the list.The problem is that I'm always linking songs over and over again. PlanPremiumCountryC...
When playing songs on other's playlists (eg. Rock Your Summer) my Liked songs don't always show as liked, yet when I look at my Liked song list they are on the list. The problem is that I'm always l...
Moderator
317 Views
1 replies
0 likes
PlanPremiumDeviceIphone 11Operating SystemiOS My Question or IssueI use spotify for 2 month but i never get "Discover weekly". I use spotify every day and it will be nice to get this category.
Plan Premium Device Iphone 11 Operating System iOS My Question or Issue I use spotify for 2 month but i never get "Discover weekly". I use spotify every day and it will be nice to get ...
Regular
1066 Views
7 replies
0 likes
Someone hijacked my account and saved over 900 songs in the "My songs list".How can I clear the complete "My Songs" list? Not the single deletion of each song! Previous advice was of no use!
Someone hijacked my account and saved over 900 songs in the "My songs list". How can I clear the complete "My Songs" list? Not the single deletion of each song! Previous advice was of no use!
Spotify Legend
869 Views
9 replies
0 likes
PlanPremiumCountryUnited Kingdom DeviceIphone 11Operating SystemiOS 13 My Question or IssueFor whatever reason some of my songs are unsaving and won’t play at all
Plan Premium Country United Kingdom Device Iphone 11 Operating System iOS 13 My Question or Issue For whatever reason some of my songs are unsaving and won’t play at all
Spotify Star
335 Views
1 replies
0 likes
I signed up and chose my favorite groups on my Spotify ipad app. Then I downloaded the Spotify TV app to my Samsung TV. Logged in which it let me do, but none of the groups I chose on the ipad app came in when I logged into the TV app - completely em...
I signed up and chose my favorite groups on my Spotify ipad app. Then I downloaded the Spotify TV app to my Samsung TV. Logged in which it let me do, but none of the groups I chose on the...
Moderator
353 Views
1 replies
0 likes
PlanPremium DeviceiPhone 11, Macbook Pro mid-2012, Desktop PCOperating SystemiOS 13.6.1, macOS Catalina 10.15.6, Windows 10 Pro v2004 My Question or IssueThis has been an issue for some time now. When I do library changes in one of the desktop apps t...
Plan Premium Device iPhone 11, Macbook Pro mid-2012, Desktop PC Operating System iOS 13.6.1, macOS Catalina 10.15.6, Windows 10 Pro v2004 My Question or Issue This has been an ...
Composer
586 Views
1 replies
0 likes
My Question or IssueI visited NZ in 2015 and I created a list there. Spotify was not available in South Africa then.Since spotify became available in SA after 2015, I would like to recall my NZ list.Please advise me as to how I could do that. Thanks
My Question or Issue I visited NZ in 2015 and I created a list there. Spotify was not available in South Africa then. Since spotify became available in SA after 2015, I would like t...
Spotify Legend
387 Views
1 replies
0 likes
PlanPremiumCountryUSADevice & Operating SystemWindows 10 Pro-64bitLG G7 ThinQMy Question or IssueCannot see saved playlists in my library.If I liked(saved) playlists(or album) or library, I can't find it in my library.ex)I liked this playlist: https:...
Plan Premium Country USA Device & Operating System Windows 10 Pro-64bit LG G7 ThinQ My Question or Issue Cannot see saved playlists in my library. If I liked(saved) playlists(or album) o...
Moderator
516 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 11Operating System(iOS 10 Playlist plays only one song. After that song it plays a random song. Not from playlist.
Plan Premium Country Device (iPhone 11 Operating System (iOS 10 Playlist plays only one song. After that song it plays a random song. Not from playlist.
Visitor
463 Views
2 replies
0 likes
