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Playlist won't load when shared to other people

Playlist won't load when shared to other people

OldHermit
When played on a device I've logged in to, the playlist works perfectly fine. When I send it to someone else or attempt to load it via the link given with the share option in a session I'm not logged into, it says Page not found. I'm able to embed it, and it gives a typical preview with 30 second samples of the first 100 songs, but I can't actually share it to other users.
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3 Replies

Dian

Hey @OldHermit,

 

Thanks for posting in the Community.

 

Do you mind trying to share the playlist with us and explain in more detail the steps you're going through to share the playlist? What kind of playlist is it? Have you created it?

 

You can also post screenshots of the process.

 

Keep us posted,

 

Cheers!

DianModerator
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OldHermit

Sure thing: https://open.spotify.com/playlist/4ej2R5MnOablwHYGDUPaUX

The embed preview version seems to work perfectly fine: https://open.spotify.com/embed/playlist/4ej2R5MnOablwHYGDUPaUX

But actually attempting to open the playlist proper does not. The playlist was working fine for months, I'd only shared it with a few people. It just suddenly stopped one day.

Sorry for the late reply. 

Yordan

Hi @OldHermit!

 

We tried accessing it from our end, but we couldn't, as the playlist has most likely been internally restricted. We'd recommend getting in touch with the folks over at Customer Support for more info, as they can take a closer look at this.

 

As a workaround in the meantime, you can copy the contents of the playlist on the desktop app by pressing Ctrl + A (Windows) / Cmd + A (mac) to select all tracks, then copy them and paste them into a new playlist.

 

Cheers!

YordanModerator
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