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Re: My Saved Albums Are Gone

Re: My Saved Albums Are Gone

The same thing has happened to my account as well.  Has anyone figured out what is the issue and how to find your saved albums and get back to the album tab?

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Hi there @theuniongroup,

 

Thanks for your post here in the Community!

 

We've moved your post to a new thread because the one you posted on was quite old. Now, we haven't received any recent reports for this. Did you notice if this happened after an update or recent change? You should find the Albums tab by going to Your Library and selecting Albums on top. If you can't find it, try logging out and back twice in a row to force a sync between your account and the app.

 

If the issue persists, then it's best to perform a clean reinstall of the app by following these steps. No worries, you won't lose any saved content.

 

If these recommendations don't make a difference, send over a screenshot of the tabs you see when going to Your Library. Additionally, let us know your device model and OS version, along with the Spotify version you're running.

 

We'll be here!


 

 

 

Susan_GPModerator
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