Recently played artists not updating

[ceecee17]

The Recently Played Artists feature on profiles that have it turned on has not been updating in over 24 hours. This has been an issue in the past, especially toward the end of 2024, and a thread here was even put into the ongoing issues forum. That thread has been closed and marked as resolved as this feature has been functioning like normal for several months. 

[ceecee17]

Hey folks,

Thanks for posting in this thread!

As we're seeing a few new reports about Recently played artists not updating, it would be great if you could send us the following:

• The make & model of your device(s).
• Current OS version.
• Exact Spotify version.
• Does this happen at any specific points? For example - when listening to certain artists or when in a Private Session, using the app in Offline Mode, or when skipping tracks before the end.

Feel free to include any troubleshooting steps you've tried as well. We'll pass these details on to the right folks!

Keep us posted.

[ceecee17]

It’s been working fine for about the last 48 hours. Slightly lagging by a couple of minutes this morning but still working. Will let you know if it changes. 

[Ahahawav]

Seems like it's working fine for me now, thanks!

For anyone still having issues on PC/Desktop app, make sure Spotify is allowed through your Firewall and check both "Public" and "Private" options! (don't forget to press "OK" after) - that, along with the latest update, fixed it for me.

For those using Android/iPhone, sorry I don't have a solution for that. 😞

[ceecee17]

It’s back to not working, hasn’t been working for the last 12, possibly 18 hours. It was working fine and has been working fine for the past 3 weeks. Will make a video soon to demonstrate the issue. 

[ceecee17]

I just added screenshots because I don’t want to try to edit out my name in the video. But the first is a screen shot of my profile page with the Recently Played Artists, which hasn’t updating for going on a day. The second is of my “Recents,” which has been updating in real time. I am not in private mode, and again, it’s not just an issue with me and my profile, when I view other’s profiles, even though they have listened to music in the past day, it is not updating to me when I view their public profile, nor is it updating to them when they view their own profile from their account.

 

 

[Susan_GP]

Hi there @ceecee17,

Thanks for keeping us updated on this. 

We understand this has been working for a while, so let's try waiting for a bit and let us know if the issue persists. Additionally, make sure your app is up-to-date as there have been updated recently released. You can also try logging out and back in twice in a row. This sounds simple but can re-sync the info on your device and app.

For anyone else, do let us know if you're also experiencing this behavior again, and make sure you share the info requested by @AlejaR.

We'll be on the lookout.