Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Songs listed oddly on Artist’s pages

Songs listed oddly on Artist’s pages

Whenever I go to view a particular artist songs do not appear in a listed order on either the main page or within albums. Only titles appear, in no particular order and the “and more” doesn’t link or change the display. I have tried reinstalling and hard resetting the app, the issue does not occur on my iPad - albums list in order and the main page displays most popular in ranked order.

 

Plan

Free

Country

US

Device

iPhone SE

Operating System

iOS 15.5

 

Reply
1 Reply

Hey @_roc,

 

Thanks for reaching out to us and welcome to the Community!
 

We can confirm this is an expected behavior on your mobile device. On your free account, you can listen to albums with the shuffle button, and this’ll play the songs on it randomly. If you want to, you can add individual tracks from an album to a playlist, then you can play it in the order you set 🙂


Just to clarify, this doesn’t happen on your iPad because this is a restriction that only applies to mobile devices. You can read more about the free experience on mobile here.
 

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Suggested posts