Songs not being added to my liked songs

[Soob]

Plan

Premium

Country

USA

Device

iPhone 

Operating System

iOS

My Question or Issue

When I try adding rosé’s song to my liked songs playlist it says it’s already been added to the playlist but when I checked/searched for the song I couldn’t find it. And when I tried adding a song from a different artist I can see that it’s been added. Also when I added rosé’s song to my other playlist I could see the song being added to the playlist. What’s happening? I even updated the app, redownloaded, logged out and back in but nothing changes. This also happened with Gracie Abrams songs. 

[Vasil]

Hey @Soob,

Thanks for reaching out!
This seems like some very odd & unexpected app behaviour, could you send us links to the profiles of these artists so that we can take a look if we can reproduce this on our ends? It's also a good idea to try removing your app's cached data as shown here to see if that would make a difference 🙂

In case the issue remains, we'd like to know if it happens across multiple platforms/ devices or on your current device only. If it's the latter, please send us the following device info as well:

• Its make & model
• Its OS version
• Your Spotify app version

Many thanks! We'll be on the lookout for your reply 🙌🏼

[Soob]

I’ve cleared the cache but the issue remains the same. Here’s the link to the profiles of the artists: https://open.spotify.com/artist/3eVa5w3URK5duf6eyVDbu9?si=7wj7W3fRS06mhhvBEusvcw and https://open.spotify.com/artist/4tuJ0bMpJh08umKkEXKUI5?si=qwB1xYUkSaCdj6QbA0K74w 

[OscarDC]

Hey @Soob,

Thank you for keeping in contact and for the info shared. 

We try to replicate the issue on our end, but the songs are being added to the liked songs playlist as usual. So to continue investigating this issue, could you confirm if this error message happens with all the tracks you've tried from those artists or just specific tracks?

Also, just to make sure we covered all the basics, would you mind checking if you've those artists blocked on your profile? To do so, just go to the artist page and click the 3-dot menu to see if it's blocked or not.

Lastly, include in your next response the make, model, and OS version of your device, along with the Spotify version you're currently running as @Vasil previously requested.

We'll be waiting for your response.

[Soob]

I just followed the artists that I wasn’t able to add their songs and it works now. I can now add their songs to my liked songs playlist. Thanks for your help!

[OscarDC]

Hey @Soob,

Thank you for keeping in contact. 

We're glad to know that everything is working fine now. We appreciate the time you took following the process and sharing what works for you. Hopefully, this tip will help other users too.

In case you need anything else, remember that we're just a post away.

Cheers!