Sorting albums by "Recent" bug

[Stijn_M]

Plan

Premium

Country

NL

Device

Any

Operating System

Any

My Question or Issue

I like to sort albums by recently played/added. So I use the option "Recent".

Recently I have played most of the albums from my library, so the bottom album was from around October 2024 I think.

However, since a week it seems the data of when I last played each album is lost when this was before April 2025.

So most albums are now reset to the date I have added them (the first is from August 2019).

This is really annoying me.

Can you please fix?

See screenshots for the album  "I" by Felix Jaehn.

In the actual play history you can see I played it on March 1st (2025)

In the album overview it is showing as played last in August 2019.

[AlejaR]

Hey there @Stijn_M,

Thanks for posting in the Community and welcome. 

We'd like to add some insights. Keep in mind that you'll see in Your library the recently played albums that were previously saved there (that you add it by using the (+) button). The recently played content that you have not saved would show in the Home page. In other words, on mobile you need to click on the play button for the whole album and have it saved to your library so it updates over there.

Since you mentioned this happens on any device, take into account that on the desktop this behaves slightly differently. You can play any song from the album and it will update when sorting by Recents as long as it was saved to the library. Albums that are not added into the library don't show up when sorting by Recents, even though they were recently played.

That being explained, if you noticed this behavior persists even if you checked the above, then we'd suggest:

• You make sure you're running the latest version of the app available. 
• You can clear the app's cache stored in your affected device. 

If the above doesn't do the trick, it'd be awesome if you could send us:

• The make/model and OS of all the affected devices.
• The exact Spotify version you're running on those.
• A video recording of this behavior. You can attach the video in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can watch it.

Keep us in the loop!

[Stijn_M]

Hi AlejaR,

Yes, this is all about albums I have saved to my library.

I updated Spotify on my phone and cleared the cache but the issue persists.

My phone is running on Android 14 and Spotify version 9.0.36.697 is installed.

My desktop is a Microsoft Windows 11 Home version 10.0.26100 Build 26100 and has installed Spotify voor Windows (64-bits) 1.2.61.443.gc51c574b

I have made a screen recording on my phone.

You can view it in Google Drive with this link: 

https://drive.google.com/file/d/158slrb29T28HSkaDTCohrxpwIoiZByHC/view?usp=sharing

Thanks in advance! 🙂

[AlejaR]

Hey there @Stijn_M,

Thanks for your reply and for the info you kindly sent us.

We've noticed that you’ve downloaded that album. Just to confirm, does this happen also with albums you haven't set to listen to offline? If not sure, it’d be awesome if you could check.
 

If this happens only with albums you’ve downloaded, we’d suggest you perform a clean reinstall of the app, so you can make sure any cache leftovers are causing this behavior. You can follow these steps to do it.

Note: keep in mind that clean reinstalling the app would remove all the downloaded content.

We'd also like to gather some further info. Please send us:

• Do you use the offline mode very often? Have you noticed if this is a behavior that is present only when using offline mode?
• We've noticed you're using an external device to listen to the playback. Does this happen when the playback is coming directly from the phone/computer?
• Could you send us more info of the external device you're using? Is it a smart speaker/Bluetooth headphones?

Keep us in the loop!

[Stijn_M]

Hi @AlejaR,

No it also happens for album I have added but not downloaded. For instance, "Melody A.M." by Röyksopp.

I have played that album somewhere last autumn, I think either October, November or December 2024, but it shows as September 2019.

Here is the information you have asked for:

• No, I was not aware of the offline mode, and I have not used it. Though I have downloaded some of my own playlists and regularly listen to those when I am not at home.
• It is not something that happens now and then. Since some time ago the album "Recent" order is changed / history is removed or so and it is not changed anytime since then.
• This extenal device is a smart speaker. It is a Denon Home 250.

[Eni]

Hey there @Stijn_M, 

Thanks for getting back to us. 

Just to confirm, have you tried performing a clean reinstall of the app with the steps @AlejaR sent previously? If you haven't, we suggest that you do so on your affected devices to make sure you get rid of any cached files that might be causing trouble. 

If the issue persists, we'd recommend logging out and then logging back in to your account twice in a row as this will help trigger a sync between your account and devices. 

However, if any of the above makes the difference, could you ask a friend or a relative to log in to their account on your devices to see if they can replicate this with their own account? 

We'll be waiting for your reply. 

[Stijn_M]

Hi Eni

I have now tried the clean reinstallment and also the logging in and out twice in a row, but unfortunately it is still the same.

[Dessi]

Hey @Stijn_M,

Thanks for the reply and testing this out!

We've reported this to our tech folks so they can have a closer look and investigate what's happening. We'll let you know as soon as we hear back from them and have any info to share.

Take care.