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Strange regional restrictions & pricing policy

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Strange regional restrictions & pricing policy

Plan

Free & Premium

Country

Belarus

Device

Any Devices

Operating System

Any platforms

 

Introduction

As soon as Spotify appeared in our country, I immediately decided to transfer all my tracks from other services and try premium, but I faced a number of problems. In addition to the fairly high price for premium, I faced a huge number of regional restrictions.
To the question of the premium price for comparison:

  • Belarus: 1% of the average salary in the country
  • US: 0.24% of the average salary in the country
  • Ukraine: 1.26% of the average salary in the country
  • Russia: 0.34% of the average salary in the country

Regional restrictions
I couldn't transfer about 20% of all my tracks because they are not available in our country. The absurdity of the whole situation is that a huge number of albums are not available only in our country. The meaning of the comparison presented above is that in all countries presented above there are no restrictions, and in all cases, except for Ukraine, the price is also more profitable than ours. Despite the high price I would be willing to pay for premium to get a quality service. At the moment, even with a premium, users in Belarus get the service not just with reduced functionality as in Russia and Ukraine, but also without the music itself. The point of this topic is not so much that an extremely strange pricing policy is used, but that even if there is a premium, users receive a third of the entire service.

Examples of unavailable albums
Post Malone: 

  • beerbongs & bentleys [EXPLICIT] 
    Spoiler
    Example of regional restrictions.png
  • Hollywood's Bleeding [EXPLICIT]

Josh A, Iamjakehill:

  • Better off Dead II
  • Better off Dead 
  • Chaos

TrippyThaKid:

  • Leedle Leedle Lee

Ghostemane:

  • Hexada
  • Plagues
  • Blackmage
  • Chaxsthexry

and much, much more

 

Example of regional restrictions.png
Reply

Accepted Solutions
Marked as solution

Hey there @FINNSEEFLY!

 

Thanks for reaching out and taking the time to report this to us.

 

The price for Premium varies across regions and is based on a variety of reasons. These can be differences in licensing agreements or other factors that allow us to bring Spotify to a given country in the first place and can be quite different from one region to another.

 

We appreciate your feedback and we always strive to offer Premium at a competitive price and will continue to do so. We recommend being on the lookout for special offers in your region and even if not using Premium, we hope that bringing our music catalog to people in new places across the world will help everyone discover new tunes and improve their music listening experience.

 

When it comes to the available tracks that we have, we're sorry to hear you're not able to find everything you wanted to see, but availability depends on the music's rights holders and we're always trying to add more songs in as many regions. We have a bit info here

 

Keep an eye on the app and hopefully you'll see all the albums you listed above available soon. 

 

Let us know if there's anything else we can do for you. We'd be happy to help.

ElenaModerator
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View solution in original post

1 Reply
Marked as solution

Hey there @FINNSEEFLY!

 

Thanks for reaching out and taking the time to report this to us.

 

The price for Premium varies across regions and is based on a variety of reasons. These can be differences in licensing agreements or other factors that allow us to bring Spotify to a given country in the first place and can be quite different from one region to another.

 

We appreciate your feedback and we always strive to offer Premium at a competitive price and will continue to do so. We recommend being on the lookout for special offers in your region and even if not using Premium, we hope that bringing our music catalog to people in new places across the world will help everyone discover new tunes and improve their music listening experience.

 

When it comes to the available tracks that we have, we're sorry to hear you're not able to find everything you wanted to see, but availability depends on the music's rights holders and we're always trying to add more songs in as many regions. We have a bit info here

 

Keep an eye on the app and hopefully you'll see all the albums you listed above available soon. 

 

Let us know if there's anything else we can do for you. We'd be happy to help.

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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