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Unable to open playlists and artists' pages

Unable to open playlists and artists' pages

Plan

Premium

Country

Poland

Device

Samsung Galaxy M52

Operating System

Android 

 

My Question or Issue

Music player works just fine as long as I search for a song in the search bar, but I am not able to open any list such as an artist's page or a playlist.

So far I have:

-logged out and logged in again

-cleared cache 

-cleared all data

-uninstalled the app

-restarted my phone multiple times

-tried different wifi connections

None of the things I did work. Does anyone know what I can do? 

Screenshot_20220512-075625_Spotify.jpg
Reply
1 Reply

Hey there @gammaPegasi,

 

Thanks for reaching out and welcome to the Community.

 

The folks at our tech team are currently looking into this, so make sure to vote for the Ongoing Issue here if you haven't already.  Make sure to provide us with the info we're asking for in the Status update in the comments. 


Though we can't set an exact time frame for when this will be fixed, it'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. We'll be sure to keep you updated with any news on the matter there.

 

Hope you find this useful. Keep us posted if you have any questions.

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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