Why the musics listened on Web Player don't appear to my friends on Recent Activity?

[kilterrr]

Plan

Free

Country: Brazil

Device

PC

Operating System

Windows 10

The title says almost everything. Recently, talking with one friend I discovered that a lot of the songs I listened would not appear to him in the recent activity tab. Soon I discovered that all music played in the browser via Web Player is simply not accounted for the activity at all. Why does this happen? It does'nt make any sense

[Eni]

Hey there @kilterrr, 

Thanks for reaching out about this here in the Community. 

Just to make sure, have you enabled previously in the app settings > Social > Share my listening activity on Spotify option? 

If so, we suggest that you try listening to music in the web player on a different device to check if the same happens. 

We'll be on the lookout for your reply. 

[kilterrr]

Yes, the listening activity was enabled, and just to make sure, I deactivated and reactivated it again.
Login in another device and playing some musics in the web player, the problem persisted. My activity is shared without hassle if I play songs on my cellphone or via Desktop App, just in the web player this happens.

[MafeG]

Hi @kilterrr,

Thank you for your swift reply. 

Can you log in to the Web Player with another account, such as a friend's or a family member's to see if the Friend Activity updates. This way we can determine if this issue is generated directly from your account.

Also, please make sure the Private Listening feature is not active. 

Keep us posted. 

[kilterrr]

Hi,
So, I set up another account, followed it with my principal, and played some musics on Web Player, in some different situations: loged in another operational system and played musics there. It doesn't updated the musics listened.
Logged in my job's PC and played some musics on the Desktop App. The activity updated correctly. Last, logged on via Web Browser in my main account, on my job computer too, and listened to some songs. Again it, doesn't updated any of the songs I played there. At first I thought that maybe my computer or my network was the problem, but it seems the issue is not related to it.

All of this, with private listening not active and sharing of listening activity active

[CarlosE · Accepted solution]

Hi @kilterrr,

Thanks for your reply.

Since this setting isn't enabled for the web player, it's expected that it doesn't always accurately show your activity to your followers. However, we appreciate your feedback on this matter and we'll make sure to pass it on to the right folks, as we always strive to improve the overall experience.

Hope this clears things up. If you need a hand with anything else, the Community is here for you.

Cheers!

[jamfrea]

I'm experiencing the same thing

[aj1001]

2023 and it's still not fixed, doesn't make sense, but just gotta live with it now I guess