Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
PlanPremium FamilyCountryUSADeviceSamsung Galaxy S22Operating SystemAndroid 13 My Question or IssueIve been having this problem on my samsung galaxy s22. Every search result that I've seen doesn't seem to be exact to the situation I have right now so...
Plan Premium Family Country USA Device Samsung Galaxy S22 Operating System Android 13 My Question or Issue Ive been having this problem on my samsung galaxy s22. Every search result ...
Spotify Legend
3513 Views
13 replies
0 likes
Whenever i play the next song of my ongoing playlist i doesnt have audio but if i again play the next sont it has audio. Only Alternate songs are having audio
Whenever i play the next song of my ongoing playlist i doesnt have audio but if i again play the next sont it has audio. Only Alternate songs are having audio
Moderator
292 Views
1 replies
0 likes
I uploaded a few songs to Spotify 5 years ago, but now I don't want them on my liked songs anymore and I can't remove them, and since I don't have them on my computer anymore I don't know what to do to remove them.
I uploaded a few songs to Spotify 5 years ago, but now I don't want them on my liked songs anymore and I can't remove them, and since I don't have them on my computer anymore I don't know what to do ...
Moderator
336 Views
1 replies
0 likes
It would be really useful to check if I already have a song on any of my playlists. Possible?
It would be really useful to check if I already have a song on any of my playlists. Possible?
Moderator
284 Views
1 replies
0 likes
I've liked multiple songs and downloaded an album but, when I attempt to play them, I get the message: unable to play this song.
I've liked multiple songs and downloaded an album but, when I attempt to play them, I get the message: unable to play this song.
Moderator
456 Views
3 replies
0 likes
I sit at my desk listening to music on my stereo, the stereo is 10+ years old and doesn't have any wifi or anything so I have connected an old phone on permacharge an spotify always on.A problem is that after approx. 10 min I can't change songs anymo...
I sit at my desk listening to music on my stereo, the stereo is 10+ years old and doesn't have any wifi or anything so I have connected an old phone on permacharge an spotify always on. A probl...
Moderator
300 Views
1 replies
0 likes
I use Spotify android TV but the Show audio files in Settings is missing. I have music on local files. I go to Settings and only About selection. I use Free plan.
I use Spotify android TV but the Show audio files in Settings is missing. I have music on local files. I go to Settings and only About selection. I use Free plan.
Moderator
1946 Views
1 replies
0 likes
Hi! My local files show up on my laptop and on my phone, but on my phone they’re faded and grey. I can play them on my laptop but not on the phone. They come from a valid source (mp4, i checked) and I have tried using different wifi and data hotspots...
Hi! My local files show up on my laptop and on my phone, but on my phone they’re faded and grey. I can play them on my laptop but not on the phone. They come from a valid source (mp...
Not applicable
3027 Views
4 replies
0 likes
My Desktop client for Spotify doesn't have the "enhance" button on my liked songs, despite it being there for playlists. I have a Macbook Air M1 on OSX Ventura 13.1, and have Spotify Premium.
My Desktop client for Spotify doesn't have the "enhance" button on my liked songs, despite it being there for playlists. I have a Macbook Air M1 on OSX Ventura 13.1, and have Spotify Prem...
Newbie
730 Views
3 replies
2 likes
PlanPremiumCountryUnited KingdomDeviceiPhone XOperating SystemiOS 15.6.1 My Question or IssueHello! I have just received a takedown notification email, but the code it has given me (spotify:user:pilotac) is just for my user profile. I can’t seem to f...
Plan Premium Country United Kingdom Device iPhone X Operating System iOS 15.6.1 My Question or Issue Hello! I have just received a takedown notification email, but the code it has gi...
Spotify Legend
394 Views
1 replies
1 likes
PlanPremium CountryUSA My Question or Issue I realized that my account was being accessed by someone without permission. I’ve changed my password and removed the unauthorized access/devices, but I want to remove their activity from my account playbac...
Plan Premium Country USA My Question or Issue I realized that my account was being accessed by someone without permission. I’ve changed my password and removed the unauth...
Spotify Legend
349 Views
1 replies
0 likes
(iOS 10, Android Oreo, Windows 10,etc.) I've had a playlist called Goth Essentials for about six or seven years now and received an email saying the name, picture, and description were taken down because it all violated guidelines. I tried putting th...
(iOS 10, Android Oreo, Windows 10,etc.) I've had a playlist called Goth Essentials for about six or seven years now and received an email saying the name, picture, and description were ...
Moderator
494 Views
3 replies
0 likes
PlanPremium FamilyCountryUSADeviceiPhone XROperating SystemiOS 16 My Question or IssueI’ve recently switched from a student premium plan to a family premium plan (I am a member, not the owner of the plan). All my premium perks stayed the same, expect...
Plan Premium Family Country USA Device iPhone XR Operating System iOS 16 My Question or Issue I’ve recently switched from a student premium plan to a family premium plan (I am a memb...
Spotify Star
449 Views
3 replies
0 likes
My queue only holds 3 songs. If I try to add more than that, it replaces the 3rd song with the new selection.
My queue only holds 3 songs. If I try to add more than that, it replaces the 3rd song with the new selection.
Moderator
688 Views
1 replies
0 likes
I am a premium member in Canada and for years I have been having trouble making playlists show up publicly even after I make them 'public'. For some weird reason, only 2 of my playlists show up publicly. The other 5 won't! Please help!
I am a premium member in Canada and for years I have been having trouble making playlists show up publicly even after I make them 'public'. For some weird reason, only 2 of my playlists show up publi...
Casual Listener
676 Views
2 replies
0 likes
My Question or IssueI recently started a public playlist with some friends, it has been a lot of fun creating a mix of al our favourite music. Recently the playlist gained quite a lot of likes. We were wondering if there is a way to see statistics li...
My Question or Issue I recently started a public playlist with some friends, it has been a lot of fun creating a mix of al our favourite music. Recently the playlist gained quite a lot of likes. We ...
Spotify Star
441 Views
1 replies
0 likes
Hi,I love using Spotify on my X Box Series X because it does a much better job than my other devices playing musing in 5.1 Surround Sound. Unfortunately, the app seems to be out of date, especially when you maximize the "play now" screen for the curr...
Hi, I love using Spotify on my X Box Series X because it does a much better job than my other devices playing musing in 5.1 Surround Sound. Unfortunately, the app seems to be out of date, e...
Spotify Legend
966 Views
1 replies
2 likes
I blocked a really problematic creep on Facebook and searched to block them on Spotify. I’d never viewed their profile before and was shocked to see “Your Top Songs 2022” at the top of their playlist as I went to block them. It’s still there now they...
I blocked a really problematic creep on Facebook and searched to block them on Spotify. I’d never viewed their profile before and was shocked to see “Your Top Songs 2022” at the top of their playlist...
Community Legend
898 Views
1 replies
1 likes
When I click on a song, it plays just a part of it. What should I do to make play it?
When I click on a song, it plays just a part of it. What should I do to make play it?
Moderator
368 Views
1 replies
0 likes
Hello, i don't know how i could report bug or contact directly Spotify for this kind of problem. Autoplay was activated without my consent and yes, i disabled it. But it's still persist for no reasons. I needs to know what's is going on. Someone can ...
Hello, i don't know how i could report bug or contact directly Spotify for this kind of problem. Autoplay was activated without my consent and yes, i disabled it. But it's still persist for no reason...
Casual Listener
879 Views
4 replies
3 likes
