Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Dave290
  • Visitor
  • 34422 Views
  • 39 replies
  • 41 likes
  • 34422 Views
  • 39 replies
  • 41 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Northman95
  • Visitor
  • 11310 Views
  • 28 replies
  • 24 likes
  • 11310 Views
  • 28 replies
  • 24 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Alexashley4487
  • Visitor
  • 101451 Views
  • 58 replies
  • 48 likes
  • Connect
    JAM
  • 101451 Views
  • 58 replies
  • 48 likes

Solved!!Superuser Contribution Download Limit

PlanPremiumCountrySwitzerlandDeviceComputerOperating SystemWindows 10 professional, 21h2 My Question or IssueI wanted to download my songs on my new pc and when I clicked on it I have this message.I tried to sign out everywhere in the account panel b...

  • Regular
  • Plan Premium Country Switzerland Device Computer Operating System Windows 10 professional, 21h2   My Question or Issue I wanted to download my songs on my new pc and when I clicked on ...
  • Dian
  • Spotify Legend
  • 472 Views
  • 3 replies
  • 0 likes
  • music
  • 472 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files metadata won't update

PlanPremiumCountryAustriaDeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen I update the metadata of a Local Files song I've already added to a Spotify playlist in MP3Tag (if there's a typo in the album for example), it won't update ...

  • Newbie
  • Plan Premium Country Austria Device Windows PC Operating System Windows 10   My Question or Issue When I update the metadata of a Local Files song I've already added to a Spotify ...
  • CarlosE
  • Moderator
  • 924 Views
  • 2 replies
  • 1 likes
  • 924 Views
  • 2 replies
  • 1 likes

Playlist radio suggests songs that are already in the playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Playlist radio suggests songs that are already in the playlist

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  P...
  • Taylith
  • Community Legend
  • 281 Views
  • 1 replies
  • 1 likes
  • 281 Views
  • 1 replies
  • 1 likes

Superuser Contribution Deleted playlist is still visible

PlanPremiumCountryNetherlandsDeviceiPhone XR, PC, WebOperating SystemiOS15, Windows 10, Edge My Question or IssueI removed a playlist but it still shows up on my profile in both the mobile app, the web app, and the desktop (windows store) app. How ca...

  • Gig Goer
  • Plan Premium Country Netherlands Device iPhone XR, PC, Web Operating System iOS15, Windows 10, Edge   My Question or Issue I removed a playlist but it still shows up on my profile in b...
  • vistaero
  • Visitor
  • 16489 Views
  • 27 replies
  • 4 likes
  • 16489 Views
  • 27 replies
  • 4 likes

Superuser Contribution Can I find how many likes my Spotify list had two-three days ago vs today?

PlanPremiumCountrySwedenDeviceiPhone 11 / PcOperating SystemiOs and Windows My Question or IssueCan I see how many people liked my playlist had two-three days ago vs today? Like now I have for example 50, but I know I had like 55 or something two day...

  • Newbie
  • Plan Premium Country Sweden Device iPhone 11 / Pc Operating System iOs and Windows   My Question or Issue Can I see how many people liked my playlist had two-three days ago vs today? L...
  • Vasil
  • Moderator
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Losing sorting criteria on playlist export to Garmin and Spotlistr.

Country: USADevice: Garmin Fenix 5 PlusOperating System: Garmin software version 18.00 I have a playlist that I've sorted alphabetically by title via my Spotify app on my laptop (which I've verified by scrolling down the playlist in the app). However...

  • Newbie
  • Country: USA Device:  Garmin Fenix 5 Plus Operating System: Garmin software version 18.00   I have a playlist that I've sorted alphabetically by title via my Spotify app on my lap...
  • Alex
  • Spotify Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Playlists aren't being sorted

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 11 My Question or Issue On the desktop app, I made it so my playlists are sorted by albums or artists. It's only sorted by albums/artists on the desktop app, but it shows it as the default custom...

  • Newbie
  • Plan Free Country USA Device Desktop Operating System Windows 11   My Question or Issue   On the desktop app, I made it so my playlists are sorted by albums or artists. It's only...
  • AdamDam
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mix stuck on shuffle

PlanFreeCountry DeviceiPhone 12Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn my phone when I play a daily mix, it is stuck on shuffle and I cant get it off. I don’t have a shuffle button to turn it off. It is the same...

  • Visitor
  • Plan Free Country   Device iPhone 12 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On my phone when I play a daily mix, it is stuck on shuff...
  • Vasil
  • Moderator
  • 585 Views
  • 5 replies
  • 0 likes
  • 585 Views
  • 5 replies
  • 0 likes

Superuser Contribution Sorting pods and music in my library

Family PremiumStockholm, SwedenMac computer, Iphone 7 In my library I have a default folder Poddar. But how ca I get pods in there? There seem to be no way to sort music och pods on my phone. Where can I get info about that?

  • Casual Listener
  • Family Premium Stockholm, Sweden Mac computer, Iphone 7   In my library I have a default folder Poddar. But how ca I get pods in there? There seem to be no way to sort music och pods on my p...
  • Eni
  • Moderator
  • 403 Views
  • 5 replies
  • 0 likes
  • 403 Views
  • 5 replies
  • 0 likes

Superuser Contribution delete a podcast playlist

PlanFree/PremiumItalia DeviceiPhone 11Operating SystemiOS 12 My Question or Issuehow can I delete a "popular among listeners' podcast"spostify always show me a podcast that I won't listen to. How can I delete that podcast?

  • Visitor
  • Plan Free/Premium Italia   Device iPhone 11 Operating System iOS 12     My Question or Issue how can I delete a "popular among listeners' podcast" spostify always show me a...
  • Jeremy
  • Spotify Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files wont Download on Computer

Hi!I have a bunch of Local Files uploaded to my Spotify on my Mac. They play on the computer, but it won't allow me to download them for offline sync. I currently have them on a playlist that is downloaded, and songs that are in the Spotify catalog h...

  • Regular
  • Hi! I have a bunch of Local Files uploaded to my Spotify on my Mac. They play on the computer, but it won't allow me to download them for offline sync. I currently have them on a playlist that is do...
  • Jeremy
  • Spotify Legend
  • 507 Views
  • 5 replies
  • 0 likes
  • 507 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcast Will Not Play On Anything But Mobile

PlanPremiumCountryUSADevice(iPhone 11, roku tv, chrome, xbox one, etc...) My Question or IssueI can play podcast on my phone, but not my work computer, my personal tv, my personal xbox, my personal fire stick. It will not play podcast unless its on m...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 11, roku tv, chrome, xbox one, etc...)   My Question or Issue I can play podcast on my phone, but not my work computer, my personal tv, my persona...
  • mariahjamila
  • Casual Listener
  • 3433 Views
  • 13 replies
  • 1 likes
  • 3433 Views
  • 13 replies
  • 1 likes

Superuser Contribution Cant download any episode from one show

PlanPremium Family planCountryCanadaDeviceGalexy S20 FE 5GOperating SystemAndroidMy Question or IssueI can't seem to download any episodes of this one podcast (radiolab by WNYC) onto my phone. My dad can on his iPhone. I tried deleting the cache and ...

  • Casual Listener
  • Plan Premium Family plan Country Canada Device Galexy S20 FE 5G Operating System Android My Question or Issue I can't seem to download any episodes of this one podcast (radiolab by WNYC) ont...
  • Eni
  • Moderator
  • 302 Views
  • 4 replies
  • 0 likes
  • 302 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local Files not available for download on Mac

PlanPremiumCountryUSA DeviceMacBook Pro 2020 My Question or IssueI have files that I legally bought and downloaded from BandCamp and cannot select them for Local Files download. I've tried uninstalling Spotify, logging out x2 in a row, moving the fil...

  • Newbie
  • Plan Premium Country USA   Device MacBook Pro 2020   My Question or Issue I have files that I legally bought and downloaded from BandCamp and cannot select them for Local Files dow...
  • Yordan
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discovery weekly has been progressively getting worse

I used to love listening to the discover weekly on Spotify! It always had good music that I'd add to my playlists ... Over the last few months especially it's become particularly awful though ... I hide the songs i don't like, just for them to show u...

  • Casual Listener
  • I used to love listening to the discover weekly on Spotify! It always had good music that I'd add to my playlists ...    Over the last few months especially it's become particularly awful...
  • outwardspiral
  • Newbie
  • 1127 Views
  • 4 replies
  • 4 likes
  • 1127 Views
  • 4 replies
  • 4 likes

Local files playing for 5-10 seconds then moving on

PlanPremiumCountryUSDeviceGalaxy a11Operating SystemAndroid 11My Question or IssueWhenever I try to play a local file, doesn't mater the file type (I did mp3, midi, and wav files) they play for 5-10 seconds before moving on to the next song in queue....

  • Newbie
  • Plan Premium Country US Device Galaxy a11 Operating System Android 11 My Question or Issue Whenever I try to play a local file, doesn't mater the file type (I did mp3, midi, and wav files) t...
  • geovanebento
  • Roadie
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening Categories

We need to be able to categorize listening. I listen to meditation at night, and children's songs in my classroom. This messes up my curated playlists and end of the year stats. I will end up having a "for you" playlist playing Tupac, Infamous String...

  • Newbie
  • We need to be able to categorize listening. I listen to meditation at night, and children's songs in my classroom. This messes up my curated playlists and end of the year stats. I will end up having ...
  • OscarDC
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there ANY simple way to add multiple liked songs from an artist to a playlist at once?

For example: I want to create a playlist. I want this playlist to include every song I have in my "Liked Songs" from Artist A and Artist B. I can go under either Artist and there's that place where every song of theirs that I have liked is already co...

  • Casual Listener
  • For example: I want to create a playlist. I want this playlist to include every song I have in my "Liked Songs" from Artist A and Artist B. I can go under either Artist and there's that place where e...
  • Yordan
  • Moderator
  • 3159 Views
  • 1 replies
  • 0 likes
  • 3159 Views
  • 1 replies
  • 0 likes

Superuser Contribution None of my public playlists from 2022 appear on my profile

PlanPremiumCountryUSADeviceiPhone SE, Macbook Pro, WindowsOperating SystemiOS 15.5 My Question or IssueI have just over 100 public playlists on my profile (I make a new one every month). None of the playlists I've made public in 2022 are visible on m...

  • Visitor
  • Plan Premium Country USA Device iPhone SE,  Macbook Pro, Windows Operating System iOS 15.5   My Question or Issue I have just over 100 public playlists on my profile (I make a n...
  • Alex
  • Spotify Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] song queue keeps resetting in playlist

Plan: Free; iPad air (4th gen) iOS 15.5; Spotify v8.7.46 Since the latest app update all of my playlists have an issue where the song queue will reset back to the start after playing one or two songs. At most it will play two songs then go back to to...

  • Casual Listener
  • Plan: Free; iPad air (4th gen) iOS 15.5; Spotify v8.7.46   Since the latest app update all of my playlists have an issue where the song queue will reset back to the start after playing one or ...
  • okami_g
  • Casual Listener
  • 1272 Views
  • 2 replies
  • 2 likes
  • iOS
    Playlist issues
    queue reset
    song queue resets
    Troubleshooting
  • 1272 Views
  • 2 replies
  • 2 likes