Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
121105 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
570431 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Regular
306366 Views
140 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
222233 Views
95 replies
9 likes
Premium CountryDenmark DeviceLG SMART TV can't open "your library" it's just saying "someting went wrong. But it is only my profile. When my friend logs on, it works
Premium Country Denmark Device LG SMART TV can't open "your library" it's just saying "someting went wrong. But it is only my profile. When my friend logs on, it works &...
Spotify Star
2636 Views
9 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy phone was at almost 100% of 65 GB of internal storage space. Spotify was the culprit, so I...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My phon...
Casual Listener
4060 Views
2 replies
1 likes
PlanPremiumCountryUK Device(iPhone 8 Plus)Operating System(iOS 13.1.2) My Question or Issue how do i search for compilation Albums only Thanks in advance
Plan Premium Country UK Device (iPhone 8 Plus) Operating System (iOS 13.1.2) My Question or Issue how do i search for compilation Albums only ...
Roadie
2196 Views
1 replies
0 likes
hi, so I was just listening the radio when you search for a song and automatically changes to the similar station to the song that you were listening to, and this really nice song came up and I was going to favorite it and the delete sign was on the ...
hi, so I was just listening the radio when you search for a song and automatically changes to the similar station to the song that you were listening to, and this really nice song came up and I was g...
Casual Listener
1800 Views
1 replies
1 likes
I am a Mac user (on Catalina) and I own both iOS and Android devices. Currently trying to migrate to Spotify from Apple Music but am having a hard time transferring my purchased music from iTunes over to Spotify. I have no issues at all transferring ...
I am a Mac user (on Catalina) and I own both iOS and Android devices. Currently trying to migrate to Spotify from Apple Music but am having a hard time transferring my purchased music from iTunes ove...
3285 Views
0 replies
1 likes
I created a playlist with some local song files. One of those local files refuses to appear or play on my iPhone. Other local files are fine. This one file however refuses to showup or download to the phone. I can play this song on my desktop, but if...
I created a playlist with some local song files. One of those local files refuses to appear or play on my iPhone. Other local files are fine. This one file however refuses to showup...
1296 Views
0 replies
0 likes
PlanPremiumCountryChile My Question or IssueAfter an update, spotify added all my saved albums into the liked songs feature, so now my liked songs playlist is filled with thousands of songs. Is there a way to fix this or remove the thousands of songs...
Plan Premium Country Chile My Question or Issue After an update, spotify added all my saved albums into the liked songs feature, so now my liked songs playlist is filled with thousands o...
Casual Listener
1560 Views
2 replies
0 likes
I was looking for a song and when i found it and days later i saw that it was a podcast sound and ive tried to remove it but i can't and i don't want the podcast on my playlist anymore and i wish to get info to remove it if i can.
I was looking for a song and when i found it and days later i saw that it was a podcast sound and ive tried to remove it but i can't and i don't want the podcast on my playlist anymore and i wish to ...
Roadie
2046 Views
1 replies
0 likes
PlanPremiumCountry DeviceiPhoneOperating SystemiOS 13 My Question or IssueI used to be able to go to "All songs" (which showed me all songs from all artists in my library) and click "Shuffle", now with the new UI I can't find any way of doing this. I...
Plan Premium Country Device iPhone Operating System iOS 13 My Question or Issue I used to be able to go to "All songs" (which showed me all songs from all artists in my librar...
Community Legend
1441 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
1369 Views
1 replies
0 likes
I don't like that after my Playlist ends and I want to listen to some recommended songs for inspiration, I always get the same songs suggested that I do not want/have already heard. There should be an option to ban those same recommended songs from r...
I don't like that after my Playlist ends and I want to listen to some recommended songs for inspiration, I always get the same songs suggested that I do not want/have already heard. There should be a...
Casual Listener
1678 Views
2 replies
0 likes
PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or Issuethe reduced play/following bar shows 'true' instead of the podcast name.
Plan Premium Country Device Desktop Operating System Windows 10 My Question or Issue the reduced play/following bar shows 'true' instead of the podcast name.
Spotify Legend
1789 Views
1 replies
1 likes
PlanPremiumCountryUSAMoto X4Operating SystemAndroid version 9 My Question or IssueFor about a month or two I have been unable to play the vanished podcast. I click play and nothing happens. I can listen to it on the computer, but it will not work at ...
Plan Premium Country USA Moto X4 Operating System Android version 9 My Question or Issue For about a month or two I have been unable to play the vanished podcast. I click play and not...
Spotify Legend
2108 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceGoogle pixel 3Operating SystemAndroid 9 My Question or IssueI am no longer able to add whole albums at once to a playlist. This is incredibly inconvenient, and it used to be possible because I just made new playlists and...
Plan Premium Country Canada Device Google pixel 3 Operating System Android 9 My Question or Issue I am no longer able to add whole albums at once to a playlist. This is incredibly in...
Spotify Legend
1931 Views
1 replies
4 likes
Hi, Hope someone can help, as I'm doing my nut with Spotify devs right now. I have a playlist on Premium with lots of podcast episodes on. I wish to listen to these offline when commuting to work. However, on mobile app, there is no option to downloa...
Hi, Hope someone can help, as I'm doing my nut with Spotify devs right now. I have a playlist on Premium with lots of podcast episodes on. I wish to listen to these offline when com...
Spotify Legend
2490 Views
3 replies
0 likes
PlanPremiumCountry Devicedesktop app windowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNot sure how recent an update this is but I can't remove an album from my "Albums" page in the Libary on any platform if it has on...
Plan Premium Country Device desktop app windows Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Not sure how recent an update this is but I ...
Spotify Star
1992 Views
5 replies
0 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueBRING BACK THE OPTION TO SORT ARTISTS ALPHABETICALLY WITHOUT HAVING TO FOLLOW ARTISTS. LIKE MANY OTHERS, PUT THIS FEATURE BACK A.S...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android My Question or Issue BRING BACK THE OPTION TO SORT ARTISTS ALPHABETICA...
Spotify Star
1596 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice: LG V50 ThinQOperating System: Android I live in a rural area with slow internet, so I have to download all my podcasts before I listen to them (no streaming). I listen to news podcasts every morning, and am often wait...
Plan: Premium Country: USA Device: LG V50 ThinQ Operating System: Android I live in a rural area with slow internet, so I have to download all my podcasts before I listen to the...
Spotify Legend
1431 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceLaptop programOperating SystemWindows 10 My Question or IssueIs there a way to add multiple albums to a playlist at once from your saved albums? Right now you have to drag & drop them into the playlist or right-click on and...
Plan Premium Country USA Device Laptop program Operating System Windows 10 My Question or Issue Is there a way to add multiple albums to a playlist at once from your saved albums? Ri...
Composer
2643 Views
1 replies
0 likes
I have recently moved from the UK to Australia. I have Spotify Premium in both regions. I am unable to get my playlust from my UK device (iPhone 8+ with iOS 12.4.1) to my new Australian device (iPhone XR with iOS 13.1.2). I have managed to share it w...
I have recently moved from the UK to Australia. I have Spotify Premium in both regions. I am unable to get my playlust from my UK device (iPhone 8+ with iOS 12.4.1) to my new Australian device (iPhon...
Not applicable
1906 Views
4 replies
0 likes
