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"On repeat" doesn't refresh on it's own

"On repeat" doesn't refresh on it's own

Plan

Premium

Country

United States

Device

iMac

Operating System

Apple

 

My Question or Issue

"On repeat" doesn't refresh unless I reset data every three days. Ono top of that, I'm not sure if the songs are changing.

Reply
2 Replies

Hey @emimeni,

 

Thanks for reaching out!

 

There was recently a similar issue with On Repeat which was investigated by our tech folks in this Ongoing Issues thread, however, it should now be fixed. I see you posted in that thread while it was being looked into as well.

 

Just to confirm, have you tried the steps mentioned there? (Making sure that you're running the latest app version, and logging out from the app and then back in again to resync the account info)

 

Another thing which comes to mind is trying a clean reinstall of the app. This will clear stored cache, and also ensure that you're running the most recent version. After the reinstall, it's worth waiting a few days, just to give enough time for the app info to update.

 

Should the issue still persist, it would be great if you could let us know if you only notice this on your Mac. Or if you are experiencing similar behavior on other devices that you use Spotify on too.

 

Keep us posted!

MariaModerator
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I'll see if a clean reinstall or a different device helps tomorrow. However, I should explain that this is a different issue than the one I posted in; back then, even resetting the app data didn't help.

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