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Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

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  • Moderator
  • Moderator
  • jdc422
  • Visitor
  • 9870 Views
  • 137 replies
  • 25 likes
  • 9870 Views
  • 137 replies
  • 25 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 18784 Views
  • 76 replies
  • 11 likes
  • 18784 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • 12152122834
  • Visitor
  • 40735 Views
  • 490 replies
  • 16 likes
  • 40735 Views
  • 490 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • elee0171
  • Visitor
  • 19524 Views
  • 443 replies
  • 10 likes
  • 19524 Views
  • 443 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • tariqmehmood321
  • Casual Listener
  • 16555 Views
  • 146 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 16555 Views
  • 146 replies
  • 13 likes

Superuser Contribution desktop playlist search

I don't know if this is because of my Spotify version, but whenever I search for a song in my playlists, have it pop up, and click on it so it starts playing, that's the only song in the queue? The rest of the playlist won't play. Or, say for example...

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  • Casual Listener
  • I don't know if this is because of my Spotify version, but whenever I search for a song in my playlists, have it pop up, and click on it so it starts playing, that's the only song in the queue? The r...
  • Yordan
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reset Offline Devices

I recently got a new phone. When I attempt to download songs on Spotify, it is telling me I have reached my offline devices limit and I need to delete all downloads from a device to download on this one. Here's the problem: I don't have my old phone ...

  • Music Fan
  • I recently got a new phone. When I attempt to download songs on Spotify, it is telling me I have reached my offline devices limit and I need to delete all downloads from a device to download on this ...
  • Yordan
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Is there a way to remove music from one coutnry from recommendations?

Hello everyone. I hope most of you are aware about situation in Ukraine and currently I was looking for a way to remove all russian content for me in Spotify (from recommendations and new songs that come up every Thursday), maybe someone knows a way ...

  • Newbie
  • Hello everyone. I hope most of you are aware about situation in Ukraine and currently I was looking for a way to remove all russian content for me in Spotify (from recommendations and new songs that ...
  • 100 Views
  • 0 replies
  • 3 likes
  • 100 Views
  • 0 replies
  • 3 likes

Superuser Contribution Make new Playlists private automatically

Hello,in the past there was an option under social to make all playlists private, however this option seemingly disappeared.Was it actually removed and if so, is there any way I can turn all new playlists I make private, without having to do it manua...

  • Visitor
  • Hello, in the past there was an option under social to make all playlists private, however this option seemingly disappeared. Was it actually removed and if so, is there any way I can turn all new ...
  • Dian
  • Moderator
  • 151 Views
  • 3 replies
  • 0 likes
  • 151 Views
  • 3 replies
  • 0 likes

Solved!! How can I transfer my husband's playlist to his account?

PlanPremium DuoCountryThe NetherlandsDeviceiPhone 11 ProOperating System(iOS 15.6) My Question or IssueI converted my premium subscription to Duo. So my husband's playlist is in my account. How do I get that playlist to his account?Annemiek

  • Casual Listener
  • Plan Premium Duo Country The Netherlands Device iPhone 11 Pro Operating System (iOS 15.6)   My Question or Issue I converted my premium subscription to Duo. So my husband's playlist is...
  • Pantahduc
  • Casual Listener
  • 133 Views
  • 2 replies
  • 0 likes
  • 133 Views
  • 2 replies
  • 0 likes

Too many devices with downloads

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't download on my new device..it says too many devices have downloads.. I have old dead ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't...
  • ToolboxT
  • Rising Star 1
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline modus werkt niet goed

Goedemorgen, sinds een paar weken werkt spotify offline niet goed meer. De playlist is gedownload maar bij 70% van de nummers speelt hij volgens de lijst wel af maar hoor ik geen geluid. Bij 30% van de lijst werkt het wel gewoon goed. Tevens speelt n...

  • Visitor
  • Goedemorgen, sinds een paar weken werkt spotify offline niet goed meer. De playlist is gedownload maar bij 70% van de nummers speelt hij volgens de lijst wel af maar hoor ik geen geluid. Bij 30% van ...
  • Eni
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution I WANT TO BLACKLIST AN ARTIST! ( So they never get played in a radio or recommended again )

There is a Artist that is always played in a radio when I let it play, I have pushed the minus sign on each song but 2 or 3 tracks later the radio plays another of their songs. I don't know why, I hate this artist with a passion and have never listen...

  • Visitor
  • There is a Artist that is always played in a radio when I let it play, I have pushed the minus sign on each song but 2 or 3 tracks later the radio plays another of their songs.    I don't...
  • Eni
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music repeating

My music tends to repeat a small amount of songs after a while even though it is playing from a much bigger playlist, even my library of hundreds of songs will just repeat about 20. I clear my queue and the same songs pop right back up, this has happ...

  • Visitor
  • My music tends to repeat a small amount of songs after a while even though it is playing from a much bigger playlist, even my library of hundreds of songs will just repeat about 20. I clear my queue ...
  • Yordan
  • Moderator
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 'recently added' sort option

Premium, UK, Samsung Galaxy A40 Android i've always used the 'recently added' option for sorting my library, and the new 'recent' (as in recently played) is super confusing for me. why was 'recently added' removed and is there any chance we'll get it...

  • Casual Listener
  • Premium, UK, Samsung Galaxy A40  Android   i've always used the 'recently added' option for sorting my library, and the new 'recent' (as in recently played) is super confusing for me. why...
  • Dian
  • Moderator
  • 211 Views
  • 5 replies
  • 0 likes
  • 211 Views
  • 5 replies
  • 0 likes

Superuser Contribution Ajouter une image sur fichier personel mp3

Je viens de télécharger des musiques pour les ajouter et les écouter sur spotify malgré leurs absence.Cependant je trouve dommage de n’avoir aucune pochette d’album.J’ai réussi à en mettre sur Windows média player mais pas sur spotify, quelqu’un sait...

  • Visitor
  • Je viens de télécharger des musiques pour les ajouter et les écouter sur spotify malgré leurs absence. Cependant je trouve dommage de n’avoir aucune pochette d’album. J’ai réussi à en mettre sur Wi...
  • Alex
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not Allowed Access To Library On Mobile Web?

PlanPremiumCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to us Spotify through my browser on the spotift webpage, but everytime I click my libr...

  • Newbie
  •   Plan Premium Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm tryi...
  • Yordan
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Collaborative playlist

I am not able to add songs to a collaborative playlist. I don't know why but it does not show the option to add songs.

  • Newbie
  • I am not able to add songs to a collaborative playlist. I don't know why but it does not show the option to add songs.
  • 77 Views
  • 0 replies
  • 0 likes
  • 77 Views
  • 0 replies
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Superuser Contribution [artist] songs picked just for you

Almost a year ago i had a playlist titled “drake” show on my home page with a pink and blue playlist cover (pink solid background with 5 blue vertical lines in a “sound” kind of symbol with the spotify logo also in blue on the top left) - the descrip...

  • Casual Listener
  • Almost a year ago i had a playlist titled “drake” show on my home page with a pink and blue playlist cover (pink solid background with 5 blue vertical lines in a “sound” kind of symbol with the spoti...
  • AlejaR
  • Moderator
  • 194 Views
  • 3 replies
  • 0 likes
  • 194 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs appear more than once on Top Tracks this Month

I noticed that some songs appear more than once on my Top Tracks this Month. I'm sure that it's because they get re-released under new single albums but I was wondering if there could be a fix for this? Also, could this happen on Spotify Wrapped's To...

  • Newbie
  • I noticed that some songs appear more than once on my Top Tracks this Month. I'm sure that it's because they get re-released under new single albums but I was wondering if there could be a fix for th...
  • AlejaR
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • Spotify Wrapped
    Top Tracks this Month
  • 73 Views
  • 1 replies
  • 0 likes

Where did shuffle play go?

I am not able to shuffle play my songs. The shuffle and the play button have been separated. Why? WHHYYYY I WANT TO RANDOMIZE THE SONGS AS I WAS ABLE TO BEFORE. WHY IS THE SHUFFLE PLAY NOT AVAILABLE NOW.? GIVE IT BACK OR I'M GONNA HAVE TO CANCEL MY P...

  • Newbie
  • I am not able to shuffle play my songs. The shuffle and the play button have been separated. Why? WHHYYYY I WANT TO RANDOMIZE THE SONGS AS I WAS ABLE TO BEFORE. WHY IS THE SHUFFLE PLAY NOT AVAILABLE ...
  • 60 Views
  • 0 replies
  • 0 likes
  • 60 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't play songs from artists or albums unless they're in my playlists

PlanPremiumCountryUSADeviceDell PrecisionOperating SystemWindows 10 My Question or IssueI can't play any songs from an artist's profile or from any albums, singles, or EPs, unless the song is in one of my playlists. When I click to play any song, the...

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  • Newbie
  • Plan Premium Country USA Device Dell Precision Operating System Windows 10   My Question or Issue I can't play any songs from an artist's profile or from any albums, singles, or EPs, u...
  • AlejaR
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blank Search Screen/Nothing Under Browse All

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 16 My Question or IssueWhenever I go to the search tab, the area underneath is completely blank. I used to be able to access different genre playlists and such underneath, but now ever...

  • Newbie
  • Plan Premium Country United States Device iPhone 11 Operating System iOS 16   My Question or Issue Whenever I go to the search tab, the area underneath is completely blank. I used to b...
  • Lyubka
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disappearing folders

I recently discovered that 2 folders containing perhaps 200 playlists simply disappeared along with the contents.Planduo with only one account affectedCountry us Devicewin 1, macbook airOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Quest...

  • Visitor
  • I recently discovered that 2 folders containing perhaps 200 playlists simply disappeared along with the contents. Plan duo with only one account affected Country  us   Device win 1, ...
  • Kiril
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution All streaming content goes completely random after the 1st song since uploading new Apple IOS.

PlanPremiumCountryUSA DeviceIPhone 12Operating System(iOS 16 My Question or Issuesince the IOS update all my playlists and podcasts randomly jump to different contentafter playing one song or episode. I’ve turned off all settings that would allow thi...

  • Newbie
  • Plan Premium Country USA   Device IPhone 12 Operating System (iOS 16   My Question or Issue since the IOS update all my playlists and podcasts randomly jump to different content ...
  • Dian
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes