Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • lad_elusive
  • Regular
  • 74062 Views
  • 61 replies
  • 66 likes
  • 74062 Views
  • 61 replies
  • 66 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Jayemuller
  • Newbie
  • 37220 Views
  • 58 replies
  • 30 likes
  • 37220 Views
  • 58 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 133409 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 133409 Views
  • 62 replies
  • 48 likes

Superuser Contribution Heart button gone

Now that they have removed the heart button I am unable to unlike a song I have previously liked, is there anyway to unsave or unlike a song? BRING BACK THE HEART button please!

  • Visitor
  • Now that they have removed the heart button I am unable to unlike a song I have previously liked, is there anyway to unsave or unlike a song? BRING BACK THE HEART button please!    
  • seaskysea
  • Newbie
  • 975 Views
  • 2 replies
  • 2 likes
  • 975 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Playlist playtime not updating

Hello, today I wanted to add a few songs to my playlist. After that, I just wanted to check how long it would be, and then I realised, that it didn't update the playtime when adding these songs. It's always stuck at the same time.Does anybody know ho...

  • Casual Listener
  • Hello, today I wanted to add a few songs to my playlist. After that, I just wanted to check how long it would be, and then I realised, that it didn't update the playtime when adding these songs. It's...
  • Bittencourt
  • Spotify Star
  • 220 Views
  • 5 replies
  • 0 likes
  • 220 Views
  • 5 replies
  • 0 likes

Superuser Contribution Notification Bar shows the wrong song

I noticed whenever I play a song from the search bar, my notification wouldn't change to the correct song and will display the last song I played. After that, no matter what song I play from the search bar or my playlists, the same song will still be...

  • Visitor
  • I noticed whenever I play a song from the search bar, my notification wouldn't change to the correct song and will display the last song I played. After that, no matter what song I play from the sear...
  • Pavoorepic
  • Visitor
  • 379 Views
  • 8 replies
  • 2 likes
  • 379 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify repeats the same set of songs on Apple Car Play

Plan - PremiumCountry - India Device - iPhone XR / Apple Car PlayOperating System : iOS 17.3.1My Question or Issue: I ask siri to play a song and once the song is finished, Spotify repeats the same list of songs again and again. It's very difficult t...

  • Visitor
  • Plan - Premium Country - India   Device - iPhone XR / Apple Car Play Operating System :  iOS 17.3.1 My Question or Issue:  I ask siri to play a song and once ...
  • Ivelina
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I make Spotify play random music that I like (including my likes)

Plan: Spotify PremiumSystem: Amazon Alexa (if that even matters) I hope some of you experienced Spotify-Users can help me: I'm planning from switching from Google Home to Alexa. Since Alexa doesn't support YouTube Music, I would also have to switch t...

  • Regular
  • Plan: Spotify Premium System: Amazon Alexa (if that even matters)   I hope some of you experienced Spotify-Users can help me:  I'm planning from switching from Google Home to Alexa. Sin...
  • Joan
  • Moderator
  • 339 Views
  • 1 replies
  • 0 likes
  • Alexa
    Playing Randomly
  • 339 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to access the “Playing recommended songs for you” feature

I wanted to report an issue I've been experiencing with the music player across multiple platforms. After searching for and playing a specific song, I've noticed that the "Playing recommended songs for you" feature is no longer available. Once the se...

  • Casual Listener
  • I wanted to report an issue I've been experiencing with the music player across multiple platforms. After searching for and playing a specific song, I've noticed that the "Playing recommended songs f...
  • Ivelina
  • Moderator
  • 267 Views
  • 3 replies
  • 0 likes
  • 267 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removing options for collaborative playlist not showing anymore

Hey, I have a a collaborative playlist with friends and somehow a random person joined and is adding songs to the playlist.I am the owner of the playlist so I can remove songs and change the details etc.I also remember that I could easily remove coll...

  • Newbie
  • Hey,   I have a a collaborative playlist with friends and somehow a random person joined and is adding songs to the playlist. I am the owner of the playlist so I can remove songs and change t...
  • Joan
  • Moderator
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't change playlist cover

PlanPremiumCountryPolandDevice(Laptop)Operating System(Windows 10) My Question or IssueI can't change my playlist cover, I thought maybe it was because somehow I tried to upload PNG version of the picture, but turned out it wasn't the issue. I asked ...

  • Casual Listener
  • Plan Premium Country Poland Device (Laptop) Operating System (Windows 10)   My Question or Issue I can't change my playlist cover, I thought maybe it was because somehow I tried to u...
  • Yordan
  • Moderator
  • 91692 Views
  • 38 replies
  • 1 likes
  • 91692 Views
  • 38 replies
  • 1 likes

Superuser Contribution my liked songs have dissapeared how to get them back??

all my liked songs have vanished randomly. all my playlists are still there but all my songs in the liked list have vanished and arent liked anymore

  • Visitor
  • all my liked songs have vanished randomly. all my playlists are still there but all my songs in the liked list have vanished and arent liked anymore
  • Susan_GP
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution My album/jam will change my album

When I go to play my album it will play a song never in the album and every song after dosent fit the genre or album I can’t get it just to play the album I made ( I have premium)

  • Visitor
  • When I go to play my album it will play a song never in the album and every song after dosent fit the genre or album I can’t get it just to play the album I made ( I have premium)
  • Novy
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution undo liked songs

Spotify please return the heart, and dis the check-mark, because I liked having the option to "unlike" a song I previously liked. Clicking on the new check-mark only gives you the option to save the song to a different playlist, not delete it from yo...

  • Casual Listener
  • Spotify please return the heart, and dis the check-mark, because I liked having the option to "unlike" a song I previously liked. Clicking on the new check-mark only gives you the option to save the ...
  • Joan
  • Moderator
  • 144 Views
  • 1 replies
  • 1 likes
  • 144 Views
  • 1 replies
  • 1 likes

How do i make the playlist icons bigger as they were before?

It’s really difficult to navigate as the playlist icons are smaller now. I need to get the playlist icons as big as they were before the update that made them so small. My device is a iPhone 14, iOS version 17.2

  • Newbie
  • It’s really difficult to navigate as the playlist icons are smaller now. I need to get the playlist icons as big as they were before the update that made them so small. My device is a iPhone 14, iOS ...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Superuser Contribution Entire Playlists greyed out but I can still play them from my Library

PlanFreeCountryU.S.DeviceWebPlayerOperating Systemnull My Question or IssueHello, I have a question regarding the fact that all my previously playable songs on my Spotify-created playlists are now unplayable and greyed out, but I can play the greyed ...

  • Regular
  • Plan Free Country U.S. Device WebPlayer Operating System null   My Question or Issue Hello, I have a question regarding the fact that all my previously playable songs on my Spotify-cre...
  • MartinT
  • Moderator
  • 8246 Views
  • 14 replies
  • 2 likes
  • 8246 Views
  • 14 replies
  • 2 likes

Solved!!Superuser Contribution How do I find artists I'm following?

So I find artists I like and I follow them, but how do I then find a list of all the artists I'm following to select one to listen to? I'm obviously being a bit dense. I can only see playlists on the left, but not people I'm following Thanks in advan...

  • Casual Listener
  • So I find artists I like and I follow them, but how do I then find a list of all the artists I'm following to select one to listen to? I'm obviously being a bit dense. I can only see playlists on the...
  • dtoo
  • Visitor
  • 151999 Views
  • 92 replies
  • 23 likes
  • 151999 Views
  • 92 replies
  • 23 likes

Superuser Contribution Sharing Playlists between Duo connected accounts

My husband and I shared a Premium account for a longtime. Once we moved to Due we wanted to move playlists. Found the easiest way to do so is drag and drop. Perform the following on a laptop or desktop, logging into the two separate Duo accounts:Open...

  • Casual Listener
  • My husband and I shared a Premium account for a longtime. Once we moved to Due we wanted to move playlists. Found the easiest way to do so is drag and drop. Perform the following on a laptop or deskt...
  • Eni
  • Moderator
  • 748 Views
  • 1 replies
  • 0 likes
  • 748 Views
  • 1 replies
  • 0 likes

How do I share my library with partner on duo plan?

I have music on my Spotify that my partner wants to listen to, how do I share it with him? I have the duo account which is shared with my partner.

  • Visitor
  • I have music on my Spotify that my partner wants to listen to, how do I share it with him? I have the duo account which is shared with my partner.
  • bjhubbard3
  • Casual Listener
  • 1082 Views
  • 2 replies
  • 0 likes
  • 1082 Views
  • 2 replies
  • 0 likes

Solved!! Add to other playlist question

If you merge someone else's playlist through the "add to other playlist" option into a playlist of your own with some other tracks, then if the other person (the source where you took the playlist from and merged it into one of yours) deletes their p...

  • Casual Listener
  • If you merge someone else's playlist through the "add to other playlist" option into a playlist of your own with some other tracks, then if the other person (the source where you took the playlist fr...
  • alihyder268
  • Casual Listener
  • 194 Views
  • 2 replies
  • 0 likes
  • 194 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Change the order of songs in Playlist: will the users I share the playlist with see the same order?

Hello! When i hear my playlist, i can change the order for Title/Artist/Album/Added date/Duration... But when anyone access my playlist, by default, the playlist starts with the first added songs, and i wanna change this, when anyone access my playli...

  • Visitor
  • Hello!   When i hear my playlist, i can change the order for Title/Artist/Album/Added date/Duration... But when anyone access my playlist, by default, the playlist starts with the first ad...
  • oziomacn
  • Visitor
  • 679 Views
  • 2 replies
  • 0 likes
  • 679 Views
  • 2 replies
  • 0 likes