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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Marubus
  • Newbie
  • 197682 Views
  • 70 replies
  • 73 likes
  • 197682 Views
  • 70 replies
  • 73 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • retali8
  • Regular
  • 66602 Views
  • 96 replies
  • 39 likes
  • 66602 Views
  • 96 replies
  • 39 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Regular
  • 145062 Views
  • 65 replies
  • 49 likes
  • Connect
    JAM
  • 145062 Views
  • 65 replies
  • 49 likes

Superuser Contribution Changed Mobile, premium account not working

Hello,My daughter changed her phone, she signed back into Spotify on her new mobile (same number), however, it has not linked her up to Premium, which I am paying at £11.99 per month. How can this issue be resolved as soon as possible. Thank you, Deb...

  • Visitor
  • Hello, My daughter changed her phone, she signed back into Spotify on her new mobile (same number), however, it has not linked her up to Premium, which I am paying at £11.99 per month.   ...
  • MartinT
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where Has My Library Gone ?

MacOS Premium VersionMy Question or IssueMy library list has disappeared from the left. Now I have a jumble of various this like Radio Lists in the centre of the screen. On my iPhone I can choose "library" at the bottom of the screen as usual but not...

  • Regular
  • MacOS    Premium Version My Question or Issue My library list has disappeared from the left. Now I have a jumble of various this like Radio Lists in the centre of the screen. On my iPho...
  • Yordan
  • Moderator
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disappearing Playlists

I teach indoor cycling classes and this issue has affected multiple instructors at my company in at least two major cities over the last week: our playlists are disappearing! It seems to have something to do with quitting out of the app and, upon rel...

  • Casual Listener
  • I teach indoor cycling classes and this issue has affected multiple instructors at my company in at least two major cities over the last week: our playlists are disappearing! It seems to have somethi...
  • MartinT
  • Moderator
  • 665 Views
  • 9 replies
  • 2 likes
  • 665 Views
  • 9 replies
  • 2 likes

Superuser Contribution How do I stop seeing all account members playlists?

PlanFamily PremiumCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Family Premium account and I’m the plan manager. When I got to my playlists I see...

  • Visitor
  •   Plan Family Premium Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...
  • Eni
  • Moderator
  • 302 Views
  • 3 replies
  • 0 likes
  • 302 Views
  • 3 replies
  • 0 likes

Superuser Contribution Im blocked on spotify, will our mix still update as normal or pause?

PlanFreeCountryUSADeviceiPhone 7 & HP laptop?Operating Systemlatest ios My Question or Issueso my ex girlfriend has blocked me on spotify, but we had a blend and currently its saying shes listening to music that's on a playlist i made for her,, and h...

  • Visitor
  • Plan Free Country USA Device iPhone 7 & HP laptop? Operating System latest ios   My Question or Issue so my ex girlfriend has blocked me on spotify, but we had a blend and curr...
  • Susan_GP
  • Moderator
  • 3197 Views
  • 3 replies
  • 0 likes
  • 3197 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reshuffling skips current song

PlanPremiumCountryItalyDeviceSamsung S20Operating SystemAndroid 13 My Question or IssueWhen listening to songs in My Library I will often create a queue, then reshuffle (which smart shuffle has made a pain, but that's another topic) to expand my queu...

  • Newbie
  • Plan Premium Country Italy Device Samsung S20 Operating System Android 13   My Question or Issue When listening to songs in My Library I will often create a queue, then reshuffle (whic...
  • Mahito_M
  • Visitor
  • 399 Views
  • 3 replies
  • 1 likes
  • 399 Views
  • 3 replies
  • 1 likes

Superuser Contribution Grayed-out Song Titles

I have song titles that are grayed-out on my iPhone and won't play, but these same songs are not grayed-out on my laptop Spotify and they do play. Any idea why this is happening?

  • Newbie
  • I have song titles that are grayed-out on my iPhone and won't play, but these same songs are not grayed-out on my laptop Spotify and they do play. Any idea why this is happening?
  • Susan_GP
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local files synced from PC become non playable when having multiple artists

There is a bug in the Spotify App that makes you loose your synced files with more than one artist every time you close the app. I am not the only one experiencing this problem. This reddit post describes the same issue: https://www.reddit.com/r/true...

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  • Regular
  • There is a bug in the Spotify App that makes you loose your synced files with more than one artist every time you close the app. I am not the only one experiencing this problem. This reddit post desc...
  • 95rio9kqlraar5z
  • Newbie
  • 927 Views
  • 10 replies
  • 2 likes
  • 927 Views
  • 10 replies
  • 2 likes

Songs from a certain collection/album get wrong artist name and cover art

PlanPremiumCountryUkraineDeviceHP Laptop, Samsung Galaxy A52Operating SystemWindows 10, Android 14 My Question or IssueSome songs from this album behave funny - https://open.spotify.com/album/5Y7jGzXsLLm5vXDdtX18p4?si=283thVyERM6GqF2a7aayIA Precisely...

  • Visitor
  • Plan Premium Country Ukraine Device HP Laptop, Samsung Galaxy A52 Operating System Windows 10, Android 14   My Question or Issue Some songs from this album behave funny - https://...
  • osornios
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does the Sound Capsule count Podcast playtime?

Sorry if this is not the right place to post, I'm new to the community. So yea basically the title, does the sound capsule stats only regarding music or it counts podcasts playtime as well?

  • Casual Listener
  • Sorry if this is not the right place to post, I'm new to the community.    So yea basically the title, does the sound capsule stats only regarding music or it counts podcasts playtime as ...
  • Susan_GP
  • Moderator
  • 716 Views
  • 3 replies
  • 1 likes
  • 716 Views
  • 3 replies
  • 1 likes

Who can I actually speak with about an issue

I’m just going to unsubscribe if I can’t get help with this issue. I’ve been working on it for days

  • Visitor
  • I’m just going to unsubscribe if I can’t get help with this issue. I’ve been working on it for days
  • Mitre226644
  • Roadie
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Arrter les playlist concu pour vous

Depuis quelques annees quand nous trouvons une playlist spotify c est indique qu elle est concue pour vous. Or j ai l impression de retrouver plein de moreceaux que j ai deja ecoute alors que justement je souhaitais en decouvrir des nouveaux! Donc j ...

  • Visitor
  •   Depuis quelques annees quand nous trouvons une playlist spotify c est indique qu elle est concue pour vous. Or j ai l impression de retrouver plein de moreceaux que j ai deja ecoute alors que...
  • Vasil
  • Moderator
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files accidentally deleted

PlanPremiumCountryUnited KingdomDevice(iPhone 14 plus)My Question or IssueHi, a while back I accidentally deleted the local files playlist that Spotify creates for you to listen to local files, I have tried all methods to get this back, including loo...

  • Visitor
  • Plan Premium Country United Kingdom Device (iPhone 14 plus) My Question or Issue Hi, a while back I accidentally deleted the local files playlist that Spotify creates for you to listen to loca...
  • Vasil
  • Moderator
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing playlist

Today 2 playlists created by me minus the likes disappearedPlan duoPremiumNA Device(Android 13)Operating System(Android) How do I get my missing playlist back? Never delete it doesn't show up in Recover Deleted Playlists It's not in my library anymor...

  • Newbie
  • Today 2 playlists created by me minus the likes disappeared Plan duo Premium NA   Device (Android 13) Operating System (Android)    How do I get my missing playlist back?&nbs...
  • Yordan
  • Moderator
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

My Spotify library is old

Plan premiumCountryUnited States Operating Systemlatest ios My Question or IssueMy Spotify library is old and I hate all the songs in it, is there any way I can wipe it clean easily

  • Visitor
  • Plan premium Country United States  Operating System latest ios   My Question or Issue My Spotify library is old and I hate all the songs in it, is there any way I can wipe it clea...
  • Mitre226644
  • Roadie
  • 117 Views
  • 2 replies
  • 0 likes
  • 117 Views
  • 2 replies
  • 0 likes

liked songs on free account just keeps on giving the loading prompt

When I try and access my liked songs it doesn't want to display my songs and just keeps on giving me the loading sign. I have logged and out; WIFI signal is very strong and no issues, but regardless of all my efforts it does not want to work.PlanFree...

  • Visitor
  • When I try and access my liked songs it doesn't want to display my songs and just keeps on giving me the loading sign. I have logged and out; WIFI signal is very strong and no issues, but regardless ...
  • osornios
  • Spotify Star
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

The right version, please

Hi Spotify, can we please have the right (original) version of DJ Tons remix of Lady GAGA's 'Always remember us this way' back, instead of the boring version you have currently??? PLEASE, PLEASE, PLEASE, and with sucker on top Thanks in advance

  • Casual Listener
  • Hi Spotify, can we please have the right (original) version of DJ Tons remix of Lady GAGA's 'Always remember us this way' back, instead of the boring version you have currently??? PLEASE, PLEASE, PLE...
  • osornios
  • Spotify Star
  • 302 Views
  • 1 replies
  • 1 likes
  • 302 Views
  • 1 replies
  • 1 likes