Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! What's the difference between saving a song to your library versus adding a song to a playlist?

I'm sorry if this is a dumb question, but I've dug around a bit and I'm still not totally clear on this. My understanding is that you can only save 10,000 songs to your library, but you can add an unlimited number of songs to playlists. Is that corre...

  • Casual Listener
  • Eni
  • Moderator
  • 11987 Views
  • 11 replies
  • 1 likes
  • 11987 Views
  • 11 replies
  • 1 likes

Solved!! Homescreen Playlist suggestions based on time/day

Hello, i wonder where or if i can find the playlists that Spotify apps used to suggest when you started the apps and were based on the current time of the day.For example on weekend nights there were suggestions for either party music, or chillout/ s...

  • Casual Listener
  • Mario
  • Moderator
  • 7288 Views
  • 3 replies
  • 0 likes
  • 7288 Views
  • 3 replies
  • 0 likes

Solved!! Can't find/play a song

PlanPremiumCountry SlovakiaDevicePCOperating SystemWindows 10 My Question or IssueI have search for artist **bleep** chambers and song Judas Goat. I was not able to find it via client. When googling for this song, I have found link https://open.spoti...

  • Casual Listener
  • CarlosE
  • Moderator
  • 15847 Views
  • 15 replies
  • 3 likes
  • Music
  • 15847 Views
  • 15 replies
  • 3 likes

Solved!! After playing one song in a playlist, Spotify keeps switching to a different playlist

After Spotify plays one song in any of my playlists, it switches to one specific playlist. It doesn't matter if I play the first song or any other song in the original playlist, the next song it plays is always a random song in another playlist. It k...

  • Regular
  • After Spotify plays one song in any of my playlists, it switches to one specific playlist.   It doesn't matter if I play the first song or any other song in the original playlist, the next son...
  • OneByBoo
  • Community Legend
  • 2249 Views
  • 3 replies
  • 0 likes
  • 2249 Views
  • 3 replies
  • 0 likes

does spotify for two exist?

Hi listeners A friend tried to invite me in spotify "for two mix", but I could not accept the request because of an error. How can I accept the request? kind regards Endrit

  • Newbie
  • Hi listeners 🙂   A friend tried to invite me in spotify "for two mix", but I could not accept the request because of an error. How can I accept the request?   kind regards  ...
  • XPerryMental
  • Roadie
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Home Screen Customisation

I recently had the 6 playlists on my home screen replaced by "Recently Played" and I can only see 3 playlists now. What Im asking for is the ability to pin 6 playlists/songs/podcasts/albums of my choice to the home screen for quick and easy access to...

  • Casual Listener
  • I recently had the 6 playlists on my home screen replaced by "Recently Played" and I can only see 3 playlists now. What Im asking for is the ability to pin 6 playlists/songs/podcasts/albums of my cho...
  • TreyAnastasio
  • Spotify Star
  • 193 Views
  • 1 replies
  • 1 likes
  • 193 Views
  • 1 replies
  • 1 likes

How to off your shows on start page

Hello everyone, could you tell me how you can customize the spotify start page. I do not like that I have a tab with your shows.PlanPremiumCountry Russia Device(Redmi note 7)Operating System(Android 11) My Question or Issue

  • Newbie
  • Hello everyone, could you tell me how you can customize the spotify start page. I do not like that I have a tab with your shows. Plan Premium Country Russia   Device (Redmi note 7) Opera...
  • TreyAnastasio
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution why is "make playlist public/private" option gone

what does "remove from profile" even mean idk sure sounds more like deletion than anything else stop making this so complicated and stupid

  • Regular
  • what does "remove from profile" even mean idk sure sounds more like deletion than anything else   stop making this so complicated and stupid
  • Ver
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Playlist suddenly empty

PlanPremiumCountryUK DeviceSamsung Galaxy S9 AND HP Elite Operating SystemAndroid 12 AND Windows 10 My Question or IssueI had a playlist that I made last year that is now suddenly empty on both my laptop and phone. I was listening to it just the othe...

  • Casual Listener
  • Plan Premium Country UK   Device Samsung Galaxy S9 AND HP Elite  Operating System Android 12 AND Windows 10   My Question or Issue I had a playlist that I made last year tha...
  • aralez
  • Casual Listener
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I listen to the rest of a book?

I was listening to a book before I travelled for two weeks. I'm now back home and want to listen to the rest - only the chapters are all greyed out.How do I listen to the rest? PlanPremiumCountryIreland DeviceiMacOperating SystemOS High Sierra

  • Newbie
  • I was listening to a book before I travelled for two weeks. I'm now back home and want to listen to the rest - only the chapters are all greyed out. How do I listen to the rest?   Plan Premi...
  • Alex
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] "Unavailable" song won't play from local to anywhere else but the PC it is stored on

PlanPremiumCountryRussia DeviceAn assortment of devices - PC, Macbook, a few iPhones, an iPad, Bose SoundTouch speakers.Operating SystemWindows 10, iOS 14.4 & 15, MacOSx 10.14 My Question or IssueI migrated from Apple Music a while ago, and had been ...

  • Casual Listener
  • Plan Premium Country Russia   Device An assortment of devices - PC, Macbook, a few iPhones, an iPad, Bose SoundTouch speakers. Operating System Windows 10, iOS 14.4 & 15, MacOSx 10.1...
  • Ver
  • Moderator
  • 151 Views
  • 3 replies
  • 0 likes
  • 151 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Bug] [Desktop] [Mac M1] Deleted old playlist appears on home screen

PlanPremiumCountryIsrael DeviceMac mini m1 2020 - MacOS Monterey My Question or IssueI found for some reason old playlist i created and deleted long time ago appears on my home screen, when i trying to delete it i get error: "something went wrong" an...

  • Gig Goer
  • Plan Premium Country Israel   Device Mac mini m1 2020 - MacOS Monterey    My Question or Issue I found for some reason old playlist i created and deleted long time ago appears...
  • Ver
  • Moderator
  • 244 Views
  • 5 replies
  • 0 likes
  • 12
    bug
    Desktop
    Mac
  • 244 Views
  • 5 replies
  • 0 likes

Superuser Contribution Select songs

To add a function in your app. If you add a new song to your playlist/album, the song will always appear at the bottom of the list. If you long press the number in your app and then place in your order eg move the number from the bottom of the list t...

  • Visitor
  • To add a function in your app. If you add a new song to your playlist/album, the song will always appear at the bottom of the list. If you long press the number in your app and then place in your ord...
  • CarlosE
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Superuser Contribution Replay in spotify doesn't work

Hello, world! Help me please with this problem: replay in spotify ( I ain't sure that it's called "replay") start work only if I tap on that twice (and get a "1" above arrow). If I don't get this "1", then next song start play (but I wanna listen las...

  • Casual Listener
  • Hello, world! Help me please with this problem: replay in spotify ( I ain't sure that it's called "replay") start work only if I tap on that twice (and get a "1" above arrow). If I don't get this "1"...
  • Alex
  • Moderator
  • 302 Views
  • 3 replies
  • 0 likes
  • 302 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Death Note OST not available in Ukraine, but it IS available in Apple Music

Hi. I'm trying to listen DeathNote offical OSThttps://open.spotify.com/playlist/1dbbHi7GOqLOOxkYEZYvsZ?si=0f321574e65544ed But I can't. But I can listen it in Apple Music Plz allow it in my country

effolkronium_0-1635597431859.png
  • Regular
  • Hi. I'm trying to listen DeathNote offical OST https://open.spotify.com/playlist/1dbbHi7GOqLOOxkYEZYvsZ?si=0f321574e65544ed   But I can't.    But I can listen it in Apple Music &...
  • effolkronium
  • Regular
  • 194 Views
  • 3 replies
  • 0 likes
  • DeathNote
  • 194 Views
  • 3 replies
  • 0 likes

Superuser Contribution Blend algorithm issues

PlanPremiumCountryUSADevice(iPhoneX)Operating System(iOS) My Question or Issue It seems like the blend algorithm is promoting some artists/songs a lot more than others, and bypassing actual compatibility clusters. For example, I have created blends w...

  • Casual Listener
  • Plan Premium Country USA Device (iPhoneX) Operating System (iOS)   My Question or Issue   It seems like the blend algorithm is promoting some artists/songs a lot more than others...
  • Atlantes
  • Newbie
  • 784 Views
  • 6 replies
  • 3 likes
  • 784 Views
  • 6 replies
  • 3 likes

Superuser Contribution Local Files Assorting to Artist

So lately, I've been neatly sorting my Spotify local files to have the correct name, cover art and artist. I do this by using a third-party application ( Mp3tag ) However, I've come to notice that Spotify keeps assorting my songs to the artist that I...

  • Newbie
  • So lately, I've been neatly sorting my Spotify local files to have the correct name, cover art and artist. I do this by using a third-party application ( Mp3tag ) However, I've come to notice that Sp...
  • Jeremy
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • local files
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist mix not showing up unless searched for

PlanPremiumCountryCanadaDevice(Samsung A71) My Question or IssueThe title pretty much explains it. When I goto the "made for you" menu in the search section I don't get all the mixes that were made for me, yet when I search for the mixes they are the...

  • Casual Listener
  • Plan Premium Country Canada Device (Samsung A71)   My Question or Issue The title pretty much explains it. When I goto the "made for you" menu in the search section I don't get all the m...
  • Jeremy
  • Moderator
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Playlists] Introduce the possibility to filter the songs in the favorite songs list

Please introduce a filter to filter the songs in the favorite songs list (e.g. by artist or genre). I have about 1000 favorite songs from classic to rock and would find it cool to be able to filter by genre, for example, depending on my mood.

  • Visitor
  • Please introduce a filter to filter the songs in the favorite songs list (e.g. by artist or genre). I have about 1000 favorite songs from classic to rock and would find it cool to be able to filter b...
  • Xenia
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blank Screen on MAC OS 10.6.8

Recently my screen only shows a blank black screen. I can't see my albums or artist anymore. I can't play radio stations. All I can play is my Songs list and I CAN see those. I can't add or search for artist. I understand that things get old, but com...

  • Regular
  • Recently my screen only shows a blank black screen. I can't see my albums or artist anymore. I can't play radio stations. All I can play is my Songs list and I CAN see those. I can't add or search fo...
  • Alex
  • Moderator
  • 106 Views
  • 4 replies
  • 0 likes
  • 106 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Other] Recommending things I have never clicked on and are completely irrelevant, for months. Why?

I have a row across the top of my Home page, "Can I get more thrills". The images and the titles indicate these are targeted to women and contain highly sexual content. I am not a woman and I am not interested in **bleep** podcasts. I've never clicke...

  • Casual Listener
  • I have a row across the top of my Home page, "Can I get more thrills". The images and the titles indicate these are targeted to women and contain highly sexual content. I am not a woman and I am not ...
  • aaronjoxley
  • Casual Listener
  • 103 Views
  • 2 replies
  • 0 likes
  • Other
  • 103 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotyfy stops my lists and play other content

PlanPremium Operating SystemWindows 10 My Question or Issue I've a problem with my lists. Everything used to work ok, but today I start a list (it makes no difference if shuffle is active or not), and when the first sond ends spotify stops playing so...

  • Newbie
  • Plan Premium   Operating System Windows 10   My Question or Issue  I've a problem with my lists. Everything used to work ok, but today I start a list (it makes no difference if ...
  • Jeremy
  • Moderator
  • 78 Views
  • 1 replies
  • 0 likes
  • 78 Views
  • 1 replies
  • 0 likes