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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

300284 Views

96 replies

90 likes

  • 300284 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

mgauthey

Newbie

164151 Views

236 replies

44 likes

  • 164151 Views
  • 236 replies
  • 44 likes

Superuser Contribution Liked Songs thumbnail/song title not matching actual song on one particular device

PlanPremium FamilyCountryUKDeviceAmazon 4K Firestick/Samsung Android/Desktop browserOperating System My Question or IssueI have 512 Liked Songs in my sub account (part of a Family Premium account) copied and re-liked from my partners account which pa...

Casual Listener

Plan Premium Family Country UK Device Amazon 4K Firestick/Samsung Android/Desktop browser Operating System     My Question or Issue I have 512 Liked Songs in my sub account (part ...

OscarDC

Moderator

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
  • 0 likes

Solved!! 'Made For You' Hub disappeared

In the past, I could navigate to all the made for you playlists and mixes by going to the search page on desktop or my phone, and then by tapping one of the tiles called 'Made For You'. This hub would show all the made for you playlists and mixes, in...

Casual Listener

In the past, I could navigate to all the made for you playlists and mixes by going to the search page on desktop or my phone, and then by tapping one of the tiles called 'Made For You'.  This hu...

Deejay_Hazy

Regular

1900 Views

8 replies

1 likes

  • 1900 Views
  • 8 replies
  • 1 likes

Phone storage

Plan premiumCountry uk Device Samsung Galaxy S24+Operating SystemAndroid 14 My Question or IssueHi , my Spotify app storage is 1.6gb , how does it get so high ? Many thanks

Music Fan

Plan premium Country uk   Device Samsung Galaxy S24+ Operating System Android 14   My Question or Issue Hi , my Spotify app storage is 1.6gb , how does it get so high ?  ...

Amay

Spotify Star

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

DJ not working with BMW connected drive embedded Spotify app

PlanFree/PremiumCountry - United Kingdom Device(BMW F40 128ti)Operating System(iDrive Version 7. BMW Connected Drive Spotify app) My Question or IssueWhen using Spotify in my BMW via the Connected drive app, when I go to Library then select 'DJ' ther...

Regular

Plan Free/Premium Country - United Kingdom   Device (BMW F40 128ti) Operating System (iDrive Version 7. BMW Connected Drive Spotify app)   My Question or Issue When using Spotify ...

Mbren30

Visitor

1742 Views

9 replies

2 likes

  • 1742 Views
  • 9 replies
  • 2 likes

Superuser Contribution Can't add song to playlist

I'm in the U.S. on a free account. I've tried on both my laptop and the app on my phone to add a song to a playlist a friend shared with me to no avail. The playlist appears in my library - see screenshot - it's called Bachelorette Weekend. But when ...

Newbie

I'm in the U.S. on a free account. I've tried on both my laptop and the app on my phone to add a song to a playlist a friend shared with me to no avail.   The playlist appears in my library - ...

Vasil

Moderator

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Liked play list won't play.

My like play list is not functioning. I can search for an artist and it will play, but nothing works with my like list. Please help

Visitor

My like play list is not functioning. I can search for an artist and it will play, but nothing works with my like list. Please help

Ivelina

Moderator

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook chapters

PlanFree/PremiumCountry DeviceSamsung galaxy ultra 23Amazon fire tablet My Question or IssueChapters are off. Says chapter 15 showing chapter 20! I have no shuffle options I've restarted and tried on both my phone and tablet. Still way off

Visitor

Plan Free/Premium Country   Device Samsung galaxy ultra 23 Amazon fire tablet      My Question or Issue Chapters are off. Says chapter 15 showing chapter 20! I have no s...

Vasil

Moderator

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Spotify app robbed release radar while listening

PlanFreeCountryNoDevicedesktop pcOperating SystemWindows 11 My Question or IssueI was literally looking at and listening to my release radar it had just put up 2 hours earlier, a ton of new good songs I REALLY wanted to hear, and I put app in backgro...

Newbie

Plan Free Country No Device desktop pc Operating System Windows 11   My Question or Issue I was literally looking at and listening to my release radar it had just put up 2 hours earlie...

osornios

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Why do daily mixes keep disappearing?

PlanPremiumCountryNew ZealandDeviceWindows 10 My Question or IssueI regularly use the Made for you/Daily Mixes to generate a random list of things I have liked or have played before. I use them to generate my own main playlist which I use everyday. B...

Casual Listener

Plan Premium Country New Zealand Device Windows 10   My Question or Issue I regularly use the Made for you/Daily Mixes to generate a random list of things I have liked or have played bef...

joehendren

Casual Listener

854 Views

1 replies

0 likes

Daily Mixes
Playing Randomly
User Interface
  • 854 Views
  • 1 replies
  • 0 likes

Can't save songs to liked, playlists disappear, albums won't load...

PlanFree/PremiumCountryUSADevicePixel 7Operating SystemAndroid My Question or IssueEverytime I click like it says it saves the song but when I checked my liked songs nothing new appears. When I make a new playlist I can add songs but the playlist wil...

Newbie

Plan Free/Premium Country USA Device Pixel 7 Operating System Android   My Question or Issue Everytime I click like it says it saves the song but when I checked my liked songs nothing ...

osornios

Spotify Star

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution In the updated iPhone app, how do I see recently played songs?

PlanPremiumCountryAustraliaDeviceiPhone 15 ProOperating SystemiOS 17.6.1 My Question or IssueHow do I find a list of recently played songs? I commonly switch between listening to some music (some in playlists, some individual songs) and podcasts. I s...

Casual Listener

  Plan Premium Country Australia Device iPhone 15 Pro Operating System iOS 17.6.1   My Question or Issue How do I find a list of recently played songs?   I commonly switch...

dm_ragewaar

Casual Listener

9774 Views

2 replies

0 likes

Music iPhone iOS
  • 9774 Views
  • 2 replies
  • 0 likes

Fix the Rock List in Greece

Plan PremiumCountryGreece DeviceWin10, TV, IPhone, AndroidOperating System( Android 14, Windows 10) My Question or IssueFix your list for the country of GREECE. We get lists in rock like latinos rock. This has been wrong for almmost 2 years!!!!

Casual Listener

Plan  Premium Country Greece   Device Win10, TV, IPhone, Android Operating System ( Android 14, Windows 10)   My Question or Issue Fix your list for the country of GREECE. W...

234 Views

0 replies

0 likes

  • 234 Views
  • 0 replies
  • 0 likes

« House is a feeling » Spotify playlist deleted

Hello, Spotify decided to delete the playlist « house is a feeling », I use to listen to many times a week since 2018. Does anyone know why they would do this or if a replacement exist ? Thank you /PremiumCountry france Device(iPhone 13 proOperating ...

Casual Listener

Hello, Spotify decided to delete the playlist « house is a feeling », I use to listen to many times a week since 2018. Does anyone know why they would do this or if a replacement exist ? Thank you&nb...

Sebulator

Casual Listener

465 Views

2 replies

1 likes

  • 465 Views
  • 2 replies
  • 1 likes

Superuser Contribution public playlists not displaying

so i really enjoy making all my playlists public, but recently i’ve found that any new playlist i make will not go public, regardless of me (many times) pressing make public. it will say it’s public when i do, but then it doesn’t show anywhere. i’ve ...

Newbie

so i really enjoy making all my playlists public, but recently i’ve found that any new playlist i make will not go public, regardless of me (many times) pressing make public. it will say it’s public ...

Vasil

Moderator

1199 Views

3 replies

0 likes

"playlist"
Add to profile. Playlists. Add playlist. Public playlists.
Spotify made playlist private
  • 1199 Views
  • 3 replies
  • 0 likes

Solved!! Playlist has suddenly changed content

PlanPremiumCountryUK My Question or IssueThere was a "made for you" playlist years ago that I liked so I saved it, and it didn't update or change. Suddenly all the songs in it have changed and it's awful now. Why has this happened, and how can I drop...

Casual Listener

Plan Premium Country UK   My Question or Issue There was a "made for you" playlist years ago that I liked so I saved it, and it didn't update or change. Suddenly all the songs in it have c...

vparkinson

Casual Listener

1916 Views

2 replies

1 likes

  • 1916 Views
  • 2 replies
  • 1 likes

Superuser Contribution Recommended songs for you autoplay hide button broken

PlanPremiumCountryUSADeviceiPhone 13 Pro MaxOperating SystemiOS 17.5.1 My Question or Issue"Recommended songs for you" autoplay at the end of a user-created playlist is highly repetitive. Irrespective of the individual playlist (doesn't matter what i...

Casual Listener

Plan Premium Country USA Device iPhone 13 Pro Max Operating System iOS  17.5.1   My Question or Issue "Recommended songs for you" autoplay at the end of a user-created playlist is...

OscarDC

Moderator

585 Views

3 replies

0 likes

  • 585 Views
  • 3 replies
  • 0 likes

Solved!! list of Artists marked "Don't play this artist"

Hi All, Is there a way to view a list of Artists you've marked as "Don't play this artist"? Thanks.

Casual Listener

Hi All,   Is there a way to view a list of Artists you've marked as "Don't play this artist"?   Thanks.

kikitogi

Casual Listener

2195 Views

2 replies

1 likes

  • 2195 Views
  • 2 replies
  • 1 likes

Can't change playlists

Help, I use spotify at school and have several playlists. Right now it is stuck on a playlist and I can't change it. I have signed out and back in. I am on a desktop. I checked my phone and that works but my desktop does not.PlanPremiumCountry USA De...

Visitor

Help, I use spotify at school and have several playlists. Right now it is stuck on a playlist and I can't change it. I have signed out and back in. I am on a desktop. I checked my phone and that work...

Bittencourt

Spotify Star

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

what is "Offline Backup"? spotify broken in airplane mode

PlanPremiumCountryusaDevice(iPhone SEOperating System(iOS My Question or Issuetook a flight today, put the phone on airplane mode. saw some new playlist called "Offline Backup," 56hrs of misc music, seemingly downloaded. scrolled through it a bit, di...

Casual Listener

Plan Premium Country usa Device (iPhone SE Operating System (iOS   My Question or Issue took a flight today, put the phone on airplane mode. saw some new playlist called "Offline Backu...

Not applicable

3386 Views

4 replies

1 likes

  • 3386 Views
  • 4 replies
  • 1 likes

Superuser Contribution Blend not showing full playlist

In a blend with friends and we cannot see the full playlist, it only shows the latest added but will play other songs. We want to be able to edit but cannot if we can't see all the songs. PlanPremiumCountry DeviceSamsung S23 ultraOperating SystemAndr...

Newbie

In a blend with friends and we cannot see the full playlist, it only shows the latest added but will play other songs. We want to be able to edit but cannot if we can't see all the songs.  Plan...

Yordan

Moderator

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes