Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
129219 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
578104 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Casual Listener
314708 Views
142 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
229594 Views
96 replies
9 likes
Dear Spotify Support Team,I hope you are doing well. I am currently receiving a message that says:“You’re out of offline devices. Free up a spot in Settings by disabling offline access or removing all downloads from another device.” but the issue sti...
Dear Spotify Support Team, I hope you are doing well. I am currently receiving a message that says: “You’re out of offline devices. Free up a spot in Settings by disabling offline access or...
Spotify Star
879 Views
1 replies
0 likes
On the home page when I click on the "icon" for New Music Friday, as an example, the app takes me to a blank screen with three white dots and eventually tells me "something went wrong. have another go?" with a green reload button. Hitting the reload ...
On the home page when I click on the "icon" for New Music Friday, as an example, the app takes me to a blank screen with three white dots and eventually tells me "something went wrong. have another g...
Spotify Star
359 Views
1 replies
1 likes
Hi I'm Code44. Aka Cody J Orcutt I'm currently testing LDAC sound at 990 kbps at 32 bits/96 kHz all the music I listen to on Spotify and make with my AI x is in that sound. How can we incorporate it to the settings?
Hi I'm Code44. Aka Cody J Orcutt I'm currently testing LDAC sound at 990 kbps at 32 bits/96 kHz all the music I listen to on Spotify and make with my AI x is in that sound. How can we incorporate it ...
1092 Views
0 replies
0 likes
PlanFreeCountryThe U.S. of ADeviceBoth iPhone and WindowsOperating SystemiOS 26, Windows 11 22H2 My Question or IssueI cannot delete a playlist. When trying, it displays an error message. This happens on an iPhone, the web app, and the laptop app.
Plan Free Country The U.S. of A Device Both iPhone and Windows Operating System iOS 26, Windows 11 22H2 My Question or Issue I cannot delete a playlist. When trying, it displays an e...
Gig Goer
2143 Views
6 replies
0 likes
How am I supposed to discover New music if you make me pick a genre. wth I want To discover new music from all possible genres now I only get 1 genres out of the 4 it lets me pick from. wth! Maybe it was going off all the genres that were in my libra...
How am I supposed to discover New music if you make me pick a genre. wth I want To discover new music from all possible genres now I only get 1 genres out of the 4 it lets me pick from. wth! Maybe it...
Newbie
6044 Views
19 replies
9 likes
why cant i find my playlist to the left, all i see is all the songs mixed up as one
why cant i find my playlist to the left, all i see is all the songs mixed up as one
365 Views
0 replies
0 likes
PlanPremiumCountrySingapore DeviceiPhone, WindowsOperating Systemios 18, windows 10 My Question or IssueWhat's the maximum number of songs where you can use the mix feature
Plan Premium Country Singapore Device iPhone, Windows Operating System ios 18, windows 10 My Question or Issue What's the maximum number of songs where you can use the mix fe...
Spotify Star
1282 Views
1 replies
0 likes
I've noticed that one of my playlists says "1 Save". None of my other playlists say this, am I the "1 Save"? I'm just trying to figure out if that's me or if somebody else is listening to my sad mix.....that'd be a little awkward
I've noticed that one of my playlists says "1 Save". None of my other playlists say this, am I the "1 Save"? I'm just trying to figure out if that's me or if somebody else is listening...
Regular
20505 Views
2 replies
0 likes
My Question or IssueI just signed up for Spotify today after my previous music service told me they are "going through a transition" that has gutted my library and all of my playlists. I have my list of library titles saved as a txt file. Can I creat...
My Question or Issue I just signed up for Spotify today after my previous music service told me they are "going through a transition" that has gutted my library and all of my playlists. I have my li...
Spotify Star
1983 Views
1 replies
0 likes
Same problem here, no total number of tracks in a playlist, no individual track number also. No podcasts in the playlists, so this is not the cause . Android phone and android tablet, same behaviour. Please fix it.
Same problem here, no total number of tracks in a playlist, no individual track number also. No podcasts in the playlists, so this is not the cause . Android phone and android tablet, same behaviour....
Casual Listener
1947 Views
5 replies
0 likes
DeviceiPhone 13 miniOperating SystemWindows 10 My Question or IssueThere's a podcast I want to remove from my library but Spotify can't find the page so I can't remove it.
Device iPhone 13 mini Operating System Windows 10 My Question or Issue There's a podcast I want to remove from my library but Spotify can't find the page so I can't remove it.
Casual Listener
6065 Views
15 replies
1 likes
Hi, I listen to a lot of the automatically curated "(insert genre or artist here) Mix" playlists very often, and often times the day's playlist is banger after banger, but I have no way to save the playlist as is for that day, outside of manually add...
Hi, I listen to a lot of the automatically curated "(insert genre or artist here) Mix" playlists very often, and often times the day's playlist is banger after banger, but I have no way to sav...
Moderator
2133 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPad 11inch 2nd generationOperating SystemiPadOS 18.6.2 My Question or IssueI noticed one of my favorite albums was unchecked from my liked songs. Every song disappeared from Liked Songs and every playlist. When I went to a...
Plan Premium Country USA Device iPad 11inch 2nd generation Operating System iPadOS 18.6.2 My Question or Issue I noticed one of my favorite albums was unchecked from my liked songs. ...
Moderator
567 Views
2 replies
0 likes
I have switched to the free plan from the premium plan and I cannot unshuffle my list. Would like to listen to my songs in the order put them in and only option when I try to press the shuffle button is to buy premium plan again. PlanFree/PremiumCoun...
I have switched to the free plan from the premium plan and I cannot unshuffle my list. Would like to listen to my songs in the order put them in and only option when I try to press the shuffle ...
Newbie
1531 Views
2 replies
0 likes
I want to know if you block someone and then unblock, will your blend (fusion) stay? Both person will be available to see it?
I want to know if you block someone and then unblock, will your blend (fusion) stay? Both person will be available to see it?
Moderator
2001 Views
3 replies
0 likes
Hi, I’ve noticed many Japanese songs on Spotify show up twice — one with the Japanese title (like 唱) and another with the English/romanized title (Show by Ado). Wonder what will happen if I already have the Japanese title version in my Liked Songs an...
Hi, I’ve noticed many Japanese songs on Spotify show up twice — one with the Japanese title (like 唱) and another with the English/romanized title (Show by Ado). Wonder what will happen if I ...
Casual Listener
1315 Views
2 replies
0 likes
Free Plan / Italy / from Browser (so no cache/update version problem)A friend of mine informed me that suddenly he can't collaborate in my playlist. I didn't log in for like a month. I realised that I can't invite anyone, I click the button or in the...
Free Plan / Italy / from Browser (so no cache/update version problem) A friend of mine informed me that suddenly he can't collaborate in my playlist. I didn't log in for like a month. I realise...
Regular
4868 Views
4 replies
0 likes
PlanPremiumCountryUnited KingdomDevicePixel 6aOperating SystemAndroid 16 My Question or IssueAs of a few days ago, whenever a local file is played, audio of it can be heard for a second and then Spotify promptly crashes. When the app is reopened, it ...
Plan Premium Country United Kingdom Device Pixel 6a Operating System Android 16 My Question or Issue As of a few days ago, whenever a local file is played, audio of it can be heard f...
Visitor
1523 Views
2 replies
0 likes
PlanPremiumCountryGermany DeviceiPhone 8+, LaptopOperating System(iOS 10, Windows 10) My Question or IssueOften when I reopen my liked songs I find new weird techno like songs added! I always have to delete them and it's so tiring to find my song aga...
Plan Premium Country Germany Device iPhone 8+, Laptop Operating System (iOS 10, Windows 10) My Question or Issue Often when I reopen my liked songs I find new weird t...
Moderator
22753 Views
13 replies
5 likes
I hid 2 songs from my On Repeat playlist 6 weeks ago, removed both from all circulating playlists and haven’t listened to the artists/albums since, but neither will leave my On Repeat.Every few days when the playlist refreshes, they’re still there, j...
I hid 2 songs from my On Repeat playlist 6 weeks ago, removed both from all circulating playlists and haven’t listened to the artists/albums since, but neither will leave my On Repeat. Every few day...
Moderator
676 Views
1 replies
0 likes
