Can't Remove Podcast

[JiroOozaru]

Device

iPhone 13 mini

Operating System

Windows 10

My Question or Issue

There's a podcast I want to remove from my library but Spotify can't find the page so I can't remove it.

 

[AlejaR · Accepted solution]

Hey @JiroOozaru,

Thanks for posting in the Community and welcome.

In this case, we suggest you log out and log in twice in a row to your Spotify account on the affected devices. This could sound a little bit odd, but this way the system will force a resync of your account in general.

If the above doesn't do the trick, we'd suggest a clean reinstall of the app on the devices on which you noticed such behavior. By doing that, the app can be up-to-date, and you can make sure the cache is not leading to this inconvenience. You can follow the steps in this article to do it. Give it a try, and let us know how it goes.

If the above doesn't do the trick, would you mind sending us the make/model and OS of the affected devices along, with the Spotify version you're running there?

Keep us in the loop!

[WallCrawlinHero]

Plan

Premium

USA

Device

iPhone SE 2020

Operating System

iOS 16.4.1

My Question or Issue

I have a bunch of podcast episodes that I downloaded but were pulled off of Spotify before I listened to them. When I go to Your Library -> Downloaded I see a playlist of Your Episodes that shows 41 downloaded episodes, but when I open the playlist it's empty. When I search the podcast I see that it's no longer on Spotify. So it seems as though I still have these 41 episodes saved to my phone, but because they're not listed on Spotify any more I can't play or delete them. Is there a way to remove these inaccessible episodes from my phone?

[AlejaR]

Hey @WallCrawlinHero,

Thanks for posting in the Community.

We hope you don't mind us moving your post, as it fits better here.

That being said, would you mind trying some of the troubleshooting we've suggested above? You can start by logging out and back in twice in a row to force a sync of your account in general terms.

If the above doesn't do the trick, we'd suggest performing a clean reinstall of the app on your iPhone to see if you notice any difference after that.

If this behavior persists, please share with us the exact Spotify version you're running on your device.

We'll be on the lookout!

[WallCrawlinHero]

Thank you for redirecting me. I didn't see this post when I did my initial search, but this solved the problem for me.