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AI DJ not working

AI DJ not working

the AI dj isn’t working anymore.  This happened suddenly on my iPhone and iPad 

 

have updated both 

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27 Replies

Hey folks,

 

Thanks for your replies.

 

@sybeke, thanks for sharing your workaround and the info requested by @Susan_GP. For anyone who still hasn't, please do so as this will enable us to report the issue to our tech team.

 

Cheers,

MihailYModerator
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Following up - I posted above about this issue, a month ago. I didn’t do anything else and a few days after I posted it just started working again and has continued to work since then. 

Mine is not working. I’ve tried all of the troubleshooting advice and nothing has worked. It’ll play the same four songs and then just stop and show a gray screen. 

Hey @user-removed,

 

Welcome to the Community and thank you for joining the conversation.

 

We appreciate your report regarding this issue. In order to continue investigating it internally, would you mind including in your next response the info requested previously by @Susan_GP? This will give us a better look at the issue to keep checking this with the relevant team.

We'll be on the lookout.

OscarDCModerator
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So whenever I try to use the AI DJ is says it is not available for my country when I just used it yesterday.

This is my first month trying Spotify from iTunes music. I was really liking the AI DJ. However it has not worked on my phone since day one. I won’t be renewing. Spotify is just not here yet. The support on this is horrible. Never a solution just a basic  “we will let you know” answer. No thank you! 

    The AI DJ tab is visible, but when clicked in, nothing was played after the lead-in.

    So,I tried older and the newest also web version of Spotify, found that, it's possibly a playlist, but it's empty for me, everyone has their tracks in it except me.

     It might be a bug, I still remember that it worked well on me 3 month ago.

Plan

Premium

Country

America

Operating System

Android 14

IMG_20240712_115227.jpg
IMG_20240712_115214.jpg

On my iPhone and iPad the AI DJ icon remains greyed out. The button that is used to change the style of music the AI DJ is playing is essentially not working and only appears in faded color

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