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the AI dj isn’t working anymore. This happened suddenly on my iPhone and iPad
have updated both
Hey folks,
Thanks for your replies.
@sybeke, thanks for sharing your workaround and the info requested by @Susan_GP. For anyone who still hasn't, please do so as this will enable us to report the issue to our tech team.
Cheers,
Following up - I posted above about this issue, a month ago. I didn’t do anything else and a few days after I posted it just started working again and has continued to work since then.
Mine is not working. I’ve tried all of the troubleshooting advice and nothing has worked. It’ll play the same four songs and then just stop and show a gray screen.
Hey @user-removed,
Welcome to the Community and thank you for joining the conversation.
We appreciate your report regarding this issue. In order to continue investigating it internally, would you mind including in your next response the info requested previously by @Susan_GP? This will give us a better look at the issue to keep checking this with the relevant team.
We'll be on the lookout.
This is my first month trying Spotify from iTunes music. I was really liking the AI DJ. However it has not worked on my phone since day one. I won’t be renewing. Spotify is just not here yet. The support on this is horrible. Never a solution just a basic “we will let you know” answer. No thank you!
The AI DJ tab is visible, but when clicked in, nothing was played after the lead-in.
So,I tried older and the newest also web version of Spotify, found that, it's possibly a playlist, but it's empty for me, everyone has their tracks in it except me.
It might be a bug, I still remember that it worked well on me 3 month ago.
Plan
Premium
Country
America
Operating System
Android 14
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