Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
When I clicked the three dots on the corner of a song to Add to Playlist, the option no longer exists. I first noticed this 2-3 weeks ago. I checked for updates. To troubleshoot, I logged out, delete the entire app, downloaded the app, logged in and nothing worked. I have all my other options such as ‘Add to Queue’ and Downloading. I’ve been having to resort to the “Add songs” button within playlist.
Using IOS, I’m up to date with any updates. Currently using IOS 16.1
Hey @pfn_2jgvg-go,
Thanks for reaching out.
Kudos for trying some troubleshooting steps already. As a next step, can you please check if this behavior persists when using a different device (preferably a different platform)?
Keep us posted!
Issue persist on other platforms as well. Tried on Desktop App (Win 10), Desktop Web Player, Mobile Web Player, and Spotify App (IOS 16.1)
Hey @pfn_2jgvg-go,
Thanks for the reply.
Could you post a screenshot of how the app looks like on your end and the missing button?
Also check how a different account behaves on your end.
Keep us posted,
Cheers!
I came across this issue too, but only on certain songs. The "add to playlist" button is missing when I click the three dots next to the song when it's listed on a playlist, but I can access the "Add to Playlist" option when I search the same song in the search bar or if I play the song and go to the options from the play screen.
Hey @trikennedy,
Thanks for getting in touch about this here in the Community.
Could you let us know if this happens across devices?
Additionally, could you send us some screenshots so we can have a better look? You can attach them to your next response by using the Insert image option in the post editor. Make sure not to send any private info.
We'll be on the lookout.
At the moment, downloaded songs and podcast episodes cannot be added to the playing queue, which means that when I use the app offline I have to wait for each song/episode to finish to choose the next one to play
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…