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App frequently crashing on iPad

App frequently crashing on iPad

I'm running Spotify version 4.3.0.1426 on my iPad Air with iOS 9.1. The app crashes CONSTANTLY. Steps to reproduce:

 

1. Play a song, any song. 

2. Listen for about 20 seconds. 

3. App crashes almost every time. 

 

Or

 

1. Browse to an artist. 

2. Scroll down to the artist's albums. 

3. App will crash within seconds. 

 

Yes, I've tried deleting and reinstalling Spotify. I also had this problem with iOS 8. I was hoping the problem was because of a deprecated call in iOS 8 and updating to iOS 9 would fix it. Nope. 

 

I'm frankly sick of constant clean installs being Spotify's fix for everything--desktop and mobile. It's a pain. Is it too much to ask for stable software?

 

 

Reply
1 Reply

Hey @robot14

 

Try these steps:

 

  • First uninstall the Spotify app
  • Then press down the home and power button and hold it until apple logo appears on the screen (wait while iPad reboots)
  • Then reinstall the Spotify app

Does that help at all?

MattSudaSpotify Star
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