Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Device IPhone 11 Pro
Operating System iOS
My Question or Issue
since yesteday when I tried to open a playlist someone shared on Instagram stories (it never opened in my app from safari but crashed)
the app constantly opens a Spotify link into safari when I open the app
resulting I can’t play songs because it opens that link each time I’m trying to go back to the app.
attachaing how the page that opens looked
i have restarted each app,
Switched off and on my iphone
nothing changes ...!
Solved! Go to Solution.
Welcome to the Community!
You mentioned that you've already reinstalled the Spotify app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?
We also recommend reinstalling the Instagram app from the App Store.
If this doesn't do the trick, could you try again using a different internet connection? Also, does it happen with other Spotify links as well?
Cheers - Let us know how it goes!