“Appears On” feature gone

[TreyTheKidd]

Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is disabling listeners and artists. Spotify please bring this back. This is insane!!

[Rudy_0419]

Device: Samsung Galaxy S8+

OS: 9

Spotify Version: 8.5.58.954

Issue: "Appears On" feature still missing

If you see from the screenshot, there's a "featuring" section for the artist, and right after that there USED to be an "Appears On" section, that is still missing. Please fix asap for Mobile.

 

[garrettlucero]

Nice to see this still hasn’t been fixed after literally almost 2 months...

Yeah if anyone finds an alternative service that actually has valuable features like this let me know – I will cancel my premium with Spotify because this is ridiculous.

The lack of customer service and care for artists (especially smaller ones) with this issue is awful. Disables both listeners and artists, not to mention this section has completely vanished from my desktop app as of a couple days ago as well.

PLEASE Spotify, give us an update on this. We are all so tired of the “it’s fixed now” when it’s very clearly not.

[reccollect]

This post was started by me to find a solution to THE ORDER of songs in the "Appears On" category. The only Spotify answers have been only been relating to whether you can or can't see the "Appears On" category on mobile. I just don't like the new update how all the songs in that category are being organized by POPULARITY instead of RELEASE DATE. But within the last few days the "Appears On" category has completely disappeared on DESKTOP for me. So now there's no "Appears On" category on mobile or desktop for me AND when it was there, the new organization of POPULARITY FIRST makes it an impossible feature to use.

[user-removed]

"Appears On" feature gone from by notebook installation.  I'm very disappointed.  I hope that the feature returns soon! I will be looking into other platforms. Not happy.

[ebon_ibex]

Despite HUNDREDS of views we're not getting many upvotes on this issue. There's been multiple threads concerning the disappearance of "APPEARS ON" in various areas of this message board yet still no explanation or remedy from Spotify. Seems we're being IGNORED. 😡

[user-removed]

"Appears On" section is on the Spotify web player. How that for
inconsistency? 'Artist Playlists' are on the app, but not on the web
player. So, for the moment, you can access the 'Appears On' section on the
web player. This just seems to be the result of sloppy work. Ignoring
customers, esp. after taking away a beloved feature, is not a smart move.
They can, in turn, ignore and leave Spotify .... with their monthly
subscription money.

[fdleone]

The "Appears On" feature also does not work on the Desktop app on my Mac as well as my Windows laptop. It used to be after Singles and EPs and then Playlists, followed by Appears On.  But now there is nothing after Playlists on any of my devices.

However it still shows up on the Web Player.

[neto_90]

I'm having the same issue. I thought I was the only one until I came here to look for answers. The "Appears On" feature is gone both on my mobile device and Desktop app on my Windows Laptop. It's a very useful feature within the platform to discover new collaborations, artists, etc. The Spotify community and as a premium member, we need this feature back ASAP. Thank you!

Samsung - Galaxy S8 - Spotify 8.5.58.954

Asus - Windows Laptop - Spotify 1.1.33.569.gced9e0f5

[Dbis22]

So is this just not going to be fixed.
I mean I love Spotify, but I don’t get how the app has been getting worse.
I mean the shuffle is fake now and just plays songs you queue the most which has got to be the stupidest thing ever. I shuffle when I want to hear songs I don’t think of at first, not the ones I queue the most, I mean what the **bleep** kind of change is that. When I shuffle I want it to actually shuffle is that really that hard to figure out.
The radio feature just gives you a playlist now instead of a pandora like radio. - not the worst thing, but why it’s worse than what it was.

A hide song button has been put right where the  ‘add to playlist’ button used to be.-  also minor but why?

And now this which I just don’t get, its been months since this happened and there has been no fix or it’s just be removed like a countless number other good features.

[garrettlucero]

Now articles are even being written about this...

https://bit.ly/2A3RWKm

Listen to the people Spotify!! A mass amount of people want this feature back and your customer support and interaction regarding it has been horrible.

Everyone is tired of paying for features to be taken away with no warning, especially essential features like the "Appears On" section. I don't know what more it's going to take for you guys to add this section back.

Just please do it.

[the_guvnah]

I don't understand how this has been an "error" for over a month now. This is clearly an intentional removal of this feature 

[MBH5]

I brought this issue up 6 weeks ago, tried troubleshooting suggestions, sent over my device information and still have yet to see a resolution — despite several app updates in the interim. I am so incredibly frustrated by this issue and the lack of progress towards fixing it. Seriously considering switching streaming services if this isn’t resolved soon.

[MattSuda]

I have the same problem. No "appears on" section on both desktop Mac app and iOS app. 

[inkrot]

How is this a "bug"? The feature was removed on mobile in early January and only just now in May has it disappeared on desktop. It's almost clearly an intentional removal. This is screwing over several friends of mine as they are vocalists/song writers. All the songs they were apart of are now missing from their artist profile completely.

[chairdance]

It's also an absolute necessity for classical music, where compilations are common. Some lesser-known composers and ensembles don't even have releases all to themselves-- without the "appears on" feature, the only way to find their work is combing through search results. 

[jacobbogie]

The Appears On section on the Artist pages is not showing up on my Mac Desktop OS Catalina 10.14.4 nor on my iPhone 10 running iOS 13.4.1. I can see the Appears On section on the browser version in Chrome.

I run a record label that both produces compilations and also licenses songs for our artists that appear on other compilations. The Appears On section is an essential discovery tool and not only does the disappearance of this section greatly reduce the user experience, it also reduces the visibility of official, artist and label sanctioned ways in which their music is compiled and featured on other artist's albums. 

This does not appear to be a bug but a deliberate change on Spotify's part and it is a really bad one that could eventually lead to legal action on the part of artists and labels.

This shouldn't take very long to fix, can we get an update?

[nbickford]

Please don't remove the "Appears On" feature! Most of my favorite artists' first releases were remixes or included in compilations, and it's also one of the best ways for me to discover related artists (such as Hidden Orchestra, Floex, Max Cooper, and Poppy Ackroyd, who often appear on collaborative remixes). Many artists in the video game music community, such as Melancholy Robot, are also perhaps best known for their contributions to these collaborative works, but also have their own work as an artist.

(I'm currently not seeing the Appears On panel for any artists, running on a Windows 10 Build 18362 PC running desktop version 1.1.33.569.gced9e0f5. Screenshot is available at https://drive.google.com/file/d/1ezkRqXKSnx2qmp_t0DyETwFEjPZIz48R/view?usp=sharing.)

[Jvoegtle]

Just done with this lack of response from spotify. Worst customer service for paying users i’ve ever seen. If there’s no word by the end of May i’m cancelling my whole family and moving to another streaming service.

[MCWhitaker]

This just happened to me on desktop and mobile. This is an essential feature of Spotify and taking it away limits the reasons I would choose this service over others. 

Please provide an update on when this feature will be readded, this is incredible frustrating that such a core feature was removed. 

[Jvoegtle]

Just for anyone wondering I checked and apple music does have an “appears on” section. I will be switching over shortly and I’m sure many others will follow