Birth Chart not included in Only You

[Child1shSambino]

Plan

Premium

Country

Australia

Device

iPhone 12

Operating System

iOS 14

My Question or Issue

My Only You includes everything except for the Audio Birth Chart. I have tried logging out and back in, uninstalling the app and logging in on different devices but nothing seems to fix the issue.

[Child1shSambino]

Hey @Child1shSambino, 

Thanks for posting on the Community about this.

To get the Audio Birth Chart you need to have made a new discovery of an artist in the last 6 months, which also involved streaming multiple tracks by the recently discovered artist.

If you didn't have a recent discovery the app couldn't pick artists to build the chart, as most likely the required stream counts haven't been reached, or no specific artists have differentiated themselves from other new artists you've listened to. Another possible reason is that the feature isn't currently available for all regions. 

Hope this helps. Let us know if you have any questions. 

[Alex]

Hey @hzjada,

Thanks for the post.

If you haven't received the Birth chart, that means you were not eligible at the time.

Don't hesitate to reach out again if you need any help.