Blank screen- podcasts

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Blank screen- podcasts

Newbie

Help please! When I go into the podcast screen (accessed from the Search Page->Podcasts) the page is black and blank so I can no longer browse podcasts. I have tried everything- restarting the phone, logging in and out of the app, reinstalling the app... This issue hasn’t been evident for several days. Any advice would be greatly appreciated!


Plan

Premium

Country

Australia 

Device

iPhone XR

Operating System

iOS 13.3

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1 Reply
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Re: Blank screen- podcasts

Moderator
Moderator

Hey there @Jayleneg

 

Thanks for reaching out about this here in the Community.

 

Just to confirm, have you tried using your Spotify-account on a different device to see if the same happens? This way you can check if the issue is device-related. 

 

We also suggest you try Spotify on your own phone under a different Internet connection, preferably wireless. This step is useful to check for possible connection issues.    

 

Hope this helps. Keep us posted! 

MarioModerator
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