Plan
Premium
Country
Belgium
Device
iPhone 8+, iPhone 11 Pro
Operating System
iOS 13
Hi All,
Since a few months, the album covers don't show when I listen with the app on mobile data (4G) but it shows only on WIFI.
Is there a way to get it back. I have reinstalled several time the app.
Fist pic is on 4g and 2nd pic on WIFI
Thanks for your help guys!!
Hey @SarLog,
Welcome to the Community and thanks for reaching out about this here.
Your iPhone might be running on 'Low Data Mode', which prevents some Spotify features from being enabled in order to reduce data consumption while not on a WiFi network.
Let's try deactivating the 'Low Data Mode' to see if what you're experiencing with the album covers is fixed as a consequence. To do so:
Lastly, try to log out and then back in to your Spotify account.
Let us know how you get on. We'll look out for your reply!
Thanks for the reply!
i try it but it dis not work and it is very frustrating...
I’ve got also an IPhone 8+ and I got the same....
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…