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Iphone X/IOS 10/Premium
My Question or Issue
My spotify today is automatically playing an album by an artist I do not follow, have never searched, and never listened to. Every time I try to change the song, it goes right back to the album and will not allow me to play any of the songs I want to listen to. I tried clearing the queue, it just glitches and readds the whole album again. I tried just listening through one song then playing my music. Same thing happens—it glitches then replays the album. I tried logging out/changing my password/logging back in. I also tried deleting the app and redownloading it, clearing the cache, and logging off all my devices. Nothing worked.
Please help this album is awful to listen to and I had to listen to my apple music on the way to work. It was TERRIBLE.
Hey @sking102030,
Welcome to the Spotify Community and thanks for reaching out about this here.
Sorry to hear about what you've experienced.
Just to confirm, since you mentioned an iPhone X in the additional info attached to your post, are you also able to reproduce the issue if you log into your account with a different device?
Double-checking since you also briefly mentioned you have other devices (as you said you logged out of all of them) and I thought it'd be helpful to see whether you already tried to replicate the issue across them.
We'll look out for your reply so we can stay with you on this!
Okay, I just logged onto my laptop and tried it via the webplayer on Chrome. It is doing the same thing.
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