Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Bug: Getting logged out automatically

Bug: Getting logged out automatically

I keep getting logged out of the Spotify app from time to time which blocks access to my music until I put in my facebook credentials and connect to the Internet.

I can not reproduce this, it just happens once or twice a month.

 

Does anybody else also have this problem? Is this intended behaviour?

Reply
24 Replies

Thanks for getting back to me you big legend. Fingers crossed this works out. ❤️

I think I've been hacked ?

happning to me as well now 

 

Any chance of getting a clear answer to this?

1. no battery issues

2. logs out every time I open app

3. loses all the downloaded data (music) 

4. possibly related to having no Google account on this Android phone (purely a guess, might be a false correlation) 

 

Note: LOGS OUT EVERY TIME, taking all downloads with it. 

I am constantly getting logged out without rebooting or letting the phone shut down. The problem is, since I put the offline mode preference active, I can not log in again. The only way to do it is to clean all spotify data. I have a premium account and it is not cool to download all music albuns multiple times a week.

Suggested posts

Did you find this article helpful?