Can login via the web, but NOT via the iOS app (tells me incorrect username and/or password)

[Selena_Argentia]

2020 iPad Pro iPadOS 13.6.1, Spotify Premium

I can log into my account via the web on my iPad, but trying to log in via the iOS app always results in an ‘invalid username and/or password’ error. I have now reset my password twice. I use a password manager app, and it’s also saved in iOS’s own password manager. I have even copied and pasted it, but it still doesn’t like it.

Logging in via the web works every time. Any help here, folks…? 

Thanks

Sarah

[Loxer]

Hey @Selena_Argentia, welcome to the Community.

Hope you're doing great!

Could you try to reset your password?

It should then let you sign in again normally.

Keep me posted 🙂