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Can't login on my iPhone app

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Can't login on my iPhone app

Won't let me login to the app. It said I've already created a account with my email. But I'm trying to login not create an account. I can login on the website just fine but not the app
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Hey @XeeMe! Welcome to the community!

That's not alright, let's get you back rockin' again! Could you try to use your Spotify username instead of your e-mail address in the username field? You can find your username on one of your receipts or on this page. Let me know how that goes. 

 

Take care! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies
Marked as solution

Hey @XeeMe! Welcome to the community!

That's not alright, let's get you back rockin' again! Could you try to use your Spotify username instead of your e-mail address in the username field? You can find your username on one of your receipts or on this page. Let me know how that goes. 

 

Take care! 🙂

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks that worked perfectly. That's weird though I've used my email before and it worked. Thanks again appreciate the help. Rock on

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