Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't make playlists available offline

Can't make playlists available offline

Can someone shed a light on why I can't make playlists available offline? I have the premium subscription and no where near 3,333 songs downloaded to my available offline songs... I saw somewhere that that was about the amount you could have on devices.. I only use my phone. Help anyone?!

Reply
3 Replies

Hi. What device and operating system are you using and what happens when you try to download a playlist to it - any error messages?


@Horseandi wrote:
Can someone shed a light on why I can't make playlists available offline? I have the premium subscription and no where near 3,333 songs downloaded to my available offline songs... I saw somewhere that that was about the amount you could have on devices.. I only use my phone. Help anyone?!



No error messages, just wont download. I have the iPhone 5 and latest operating system

OK, let's just check that we're on the same page. You're following the steps in this FAQ  and nothing happens. You don't see the synching indicators?

Suggested posts