Can't play Spotify in Shazam (on iPhone)

[renebieman]

Hello fellow Spotify users,

Spotify won't connect to Shazam on my iPhone. It works fine on my iPad but every time i try to connect Shazam and Spotify I get the message " Oops! Something went wrong "... (i've attached a photo, it's in Dutch but you get te the picture....)

Am I the only one? Can anybody help me?

Thanks! 

René

[MichaelW]

Hi there,
Welcome at the Spotify Community!

Thanks for taking your time to visit the community!

Unfortunately I am not sure why you get that error. I would suggest you to get in touch with Spotify so they can sort this out for you.

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Spotify aims to reply within 24 hours.

[verwoerdrv]

I have the same problem. Does anybody have a solution?