iOS (iPhone, iPad)

Spotify crashes about every 8-10 mins

Hi there, Spotify keeps crashing on my iPhone 6 - I change the song and it crashes, I reopen the app and it goes to the browsing page and when I select my songs again it crashes after the second song almost every time. It also randomly stops playing ...

Bug type 193 in iOS. What is it?

Spotify Student

Currently a very unhappy customer !!! I have been going back and forth with both Spotify and iTunes for months. Not only is it IMPOSSIBLE to find a way to contact Spotify support via their webpage, the last time I did NO ONE responded. My Spotify Cas...

Payed for premium but won't work

Hi I have just brought the premium version but is not working ive logged out and logged back in and felted the app and reinstalled it and still nothing.any help would be great.

Delete Song from any playlist - Remove song from any playlist

ALL I want to know is how - in simple terms - to delete ANY song from ANY playlist. Tell me please where to find and how to execute that action on each 'style' of Spotify....(MAC/iOS)

Spotify Battery Drain

I still am experiencing this problem I will probably unsubscribe it. From Sep 14 are there any improvements? I realized this after I upgraded Spotify.

Taylor Swif Music Won't play on Spotify

Last year I purchaced Taylor Swift music from itunes and was sucessful in syncing her music onto spotify. However I recently got a new phone which is iPhone 6 and now my taylor swift music won't play. I tried logging out of spotify and logging back i...

Just how big does the iOS app cache get?

Hello, the cache used to max out for me at 1gb (maybe about a year ago). Every now and then it would need to be deleted to get all the space back, but it was ok. Now I have a 6 plus 128GB. I have never saved a single track for offline playback on thi...

Offline on Multiple Devices

New to Spotify. If I suscribe to Premium I see I can download playlists and can use multiple devices. So my question is this -- can I sync different playlists to my iPhone than I do to my iPad? Or once I sync does it send everything to each device?

issues saving new music to spotify on iphone

Hey everyone, Just wondering if it is just me that has this issue. From about 2 weeks back every album or song i save on spotify saves for the little while I have it open. After I close it and come back to it the albums or songs disappear. I tried re...

Sync music

Please somebody can help me.spotfy dont sync music offline,i have 16gb in my phone and i tried a lot of times reinstalate the app but i couldnt solve the problem....sorry for my bad english,i'm brasilian and i cant write english very good ;/ help me ...

Sincronizar musicas

I will speak in portuguese ok? Nao consigo sincronizar minhas musicas para offline,tenho a conta premium e um tempo atras ainda conseguia mais agora nao esta dando mais,oProblemaé q nao atualizei meu iphone para ios8?

Tracks play 1 second and pause

No matter the track, wifi, LTE, on line or offline.... I hit play and i hear one note and pause.... I'm not previoewing just trying to play. I have updated OS and reinstalled. Any ideas? -J

Can't find local files

I have sent some music to my iPhone, and the phone is regognizing it - bur Spotify isn't. Spotify says that I have no local files, though the phone can play it. How do I make Spotify recognize my locla files?

Playlist disappeared and songs stop in tje middle

I need your help. This morning, from one minute to another, my playlist dissappeared from the application in my iPhone. Also, the songs stop in the middle, and I can't restart them, I have to jump to the next, which also stop after some seconds. They...

How the hell do you get Spotify to play on your desktop again?

I never can remember which is which "play here or continue" (they really should replace continue with the word desktop) and I clicked the wrong one now I cant get my desktop Spotify to play with sound. Ive turned off the app on my Iphone and closed a...

Spotify does not Recognize my device - iPhone 5

Spotify does not seem to recognize my device at all. I am on a university wifi so that may be the issue? What I have tried: My firewall accepts spotify Using hotspot using ifunbox to just stick the files in re-install both spotify on my mac and on my...

Saving albums for availablity Offline

Hi, Having recently joined Spotify Premium, using an iPhone 6, I am finding issues making my albums become available Offline. I have tapped the button for available offline, my albums all have white arrows against them but not not green. How can I ma...

Playlist Folder Structure Corrupted

My folder structure seems to have been corrupted. I'm hoping that it's possible to restore this structure to an arbitrary earlier point in time (Say, Feb 7, 2015) Symptom 1: My folder organization structure has recently become inconsistent between de...

Disappearing saved music and downloads

Hello! I am new to Spotify and I am a premium subscriber. For the first week everything worked fine. Now every album or song that I save disappears from my music after about 10 minutes even if I save it for offline listening. I figured out that if I ...