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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32595 Views

40 replies

9 likes

  • 32595 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96573 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1083 Views

0 replies

0 likes

iOS
  • 1083 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294308 Views

60 replies

15 likes

  • 294308 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124038 Views

19 replies

38 likes

  • 124038 Views
  • 19 replies
  • 38 likes

Spotify "Freezes" on Startup (iPhone 6)

I just updated Spotify to Version 3.3.0 on my iPhone 6 with IOS 8.3 and on startup it freezes. I've tried uninstalling and reinstalling and no luck. When opening the app, everything loads and instantly freezes. Anybody has a similar issue?

Newbie

I just updated Spotify to Version 3.3.0 on my iPhone 6 with IOS 8.3 and on startup it freezes. I've tried uninstalling and reinstalling and no luck. When opening the app, everything loads and instant...

Fishtaco

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Solved!! My spotify account keeps displaying FB pic and name despite is already unlinked. How can I fix it?

I have created my account via spotify. After this I linked it to my facebook account, and then decided to unlink it. Despite is unlinked, fb deactivated and cleared cache in my devices, iOS, android, iMac my facebook name still is displayed in my spo...

Casual Listener

I have created my account via spotify. After this I linked it to my facebook account, and then decided to unlink it. Despite is unlinked, fb deactivated and cleared cache in my devices, iOS, android,...

manestry

Casual Listener

929 Views

4 replies

0 likes

  • 929 Views
  • 4 replies
  • 0 likes

Solved!! Spotify won't sync local files to iPhone 5

Hi There, Im using Spotify Premium 1.1.0.2549 on my iPhone 5 iOS 7.1.1 with 1.8gb of free space. I've had this problem on and off for a couple of years now, it seems my local files (added to a playlist) will sync to my iPhone on some wifi networks an...

Casual Listener

Hi There,   Im using Spotify Premium 1.1.0.2549 on my iPhone 5 iOS 7.1.1 with 1.8gb of free space.   I've had this problem on and off for a couple of years now, it seems my local fi...

jethrofloyds

Newbie

18335 Views

6 replies

0 likes

  • 18335 Views
  • 6 replies
  • 0 likes

Shazam integration

No connect shazam and Spotify

Casual Listener

No connect shazam and Spotify 😞

kbrooksc

Community Legend

1013 Views

5 replies

0 likes

  • 1013 Views
  • 5 replies
  • 0 likes

Can't sync playlists on my gen 4 ipod touch

hi there, so i recently got spotify premium and read that you need to sync your playlist to listen offline, but i have a problem. while connected to the internet, i hit the "available offline" option on my ipod and then little grey arrows appear next...

Newbie

hi there, so i recently got spotify premium and read that you need to sync your playlist to listen offline, but i have a problem. while connected to the internet, i hit the "available offline" option...

skiorscuba

Newbie

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

No shows on IPad???

Just discovered spotify as a user...knew about it but only just subscribed. I now have it on both my iPhone and iPad and it syncs pretty wellHowever...why can't I see the shows feature on the iPad??? Am I doing something wrong???

Casual Listener

Just discovered spotify as a user...knew about it but only just subscribed. I now have it on both my iPhone and iPad and it syncs pretty well However...why can't I see the shows feature on the iPa...

Abe84

Casual Listener

1352 Views

4 replies

0 likes

  • 1352 Views
  • 4 replies
  • 0 likes

on or off line

When it says AVAILABLE OFFLINE and the icon is in the green mode, is that offline or online?

Newbie

When it says AVAILABLE OFFLINE and the icon is in the green mode, is that offline or online?  

337 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Shazam -> Spoti

Hi there,Is there any solution for this?I tried to connect shazam to spotify, but could add the songs, i deleted the Shazam "playlist" on spoti, and now i can't get the list back or add any songs or what so ever..Tried to re install both apps, no suc...

Casual Listener

Hi there, Is there any solution for this? I tried to connect shazam to spotify, but could add the songs, i deleted the Shazam "playlist" on spoti, and now i can't get the list back or add any s...

mapuya19

Community Legend

943 Views

2 replies

0 likes

Can't select music
iOS
Shazam
Spotify
  • 943 Views
  • 2 replies
  • 0 likes

Cant like or dislike songs?

Whenever I am using spotify connect, the option to like and dislike songs is greyed out? When switching off connect and playing through my ipad it works fine. Any fix for this?

Casual Listener

Whenever I am using spotify connect, the option to like and dislike songs is greyed out? When switching off connect and playing through my ipad it works fine. Any fix for this?

ReneTS

Casual Listener

448 Views

1 replies

1 likes

  • 448 Views
  • 1 replies
  • 1 likes

Spotify 3.3.0 Music keeps cutting out

After about 1:30, the sound cuts out. If I rewind it a little it will come back on but only for another 1:30. It's very annoying especially when I'm driving. Please fix this spotify.

Casual Listener

After about 1:30, the sound cuts out. If I rewind it a little it will come back on but only for another 1:30. It's very annoying especially when I'm driving. Please fix this spotify.

LloydJanssen

Regular

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

No playlists on my iPad.

My iPad doesn't load my playlists anymore. It doesn't even show the loading icon, all I see is "Favourites". But if I select one of my playlists from the "Recently played" menu it shows the playlist and all of it's content.Everything is working fine ...

Regular

My iPad doesn't load my playlists anymore. It doesn't even show the loading icon, all I see is "Favourites". But if I select one of my playlists from the "Recently played" menu it shows the playlist ...

LloydJanssen

Regular

528 Views

3 replies

0 likes

  • 528 Views
  • 3 replies
  • 0 likes

Spotify iOS 8.2 cutting out

I just downloaded Premium on my iPhone 6 and it keeps cutting whilst playing? Is this common and what Can I do about it?

Newbie

I just downloaded Premium on my iPhone 6 and it keeps cutting whilst playing? Is this common and what Can I do about it?

jennnz

Casual Listener

764 Views

3 replies

2 likes

  • 764 Views
  • 3 replies
  • 2 likes

My playlists are gone and the songs I click on won't play...what

So, sometime this week I clicked on Spotify when I see that all my playlists are gone and any song I click on won't play without stopping in the beginning. At first, I tried logging out and logging on but with my user instead like what the website ke...

Casual Listener

So, sometime this week I clicked on Spotify when I see that all my playlists are gone and any song I click on won't play without stopping in the beginning. At first, I tried logging out and logging o...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Solved!! PREMIUM FREE 7 DAY TRIAL ON APP??

I want to cancel my 7 day free trial that i accidently pressed on spotify when i go into my account on spotify web it just says:Your pre-paid Premium will end on 2015-04-11. Subscribe to keep the tunes flowing, no need to re-credit your account every...

Visitor

I want to cancel my 7 day free trial that i accidently pressed on spotify when i go into my account on spotify web it just says: Your pre-paid Premium will end on 2015-04-11. Subscribe to keep the t...

user-removed

Not applicable

1308 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Sound does not work ios 7.1.2 iPhone 4s

Here's how I solved the no sound playback issue1. Plugged my headphones in2. Ended all other apps and then plugged my charger in - this got the volume buttons back on the iPhoneHope this helps some of the frustrated users.

Casual Listener

Here's how I solved the no sound playback issue 1. Plugged my headphones in 2. Ended all other apps and then plugged my charger in - this got the volume buttons back on the iPhone Hope this he...

700 Views

0 replies

1 likes

Possible workaround
  • 700 Views
  • 0 replies
  • 1 likes

Queue & Shuffle problems

Recently found 2 very frustrating glitches:1. Queue and loop functionalities randomly turn off. The app suddenly stops shuffling songs and looping the playlist. I've encountered this both on iPad and iPhone. (Not to mention that the shuffle itself su...

Music Fan

Recently found 2 very frustrating glitches: 1. Queue and loop functionalities randomly turn off. The app suddenly stops shuffling songs and looping the playlist. I've encountered this both on iPad a...

Fishtaco

Community Legend

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes

Solved!! No sleep-timer Function?

Hi folks,Today i changed from deezer to spotify. I Hoped to find a sleeptimer Function. Is this function in Planning or another way (Maybe another App) to Quit playing music?Regards

Casual Listener

Hi folks, Today i changed from deezer to spotify. I Hoped to find a sleeptimer Function. Is this function in Planning or another way (Maybe another App) to Quit playing music? Regards

Daniel1982a

Casual Listener

1697 Views

2 replies

0 likes

  • 1697 Views
  • 2 replies
  • 0 likes

Premium not activating

I had spotify premium for a month, after my free 30 days. I stopped the auto renewal on the subscriptions. I have just paid for another month, after spotify emailed me saying that my premium was paused. So I went into the App Store app and paid for a...

Casual Listener

I had spotify premium for a month, after my free 30 days. I stopped the auto renewal on the subscriptions. I have just paid for another month, after spotify emailed me saying that my premium was paus...

MattSuda

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

New color

I hate the new color of spotify.

Visitor

I hate the new color of spotify.

MattSuda

Spotify Star

1312 Views

4 replies

4 likes

  • 1312 Views
  • 4 replies
  • 4 likes