Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
Visitor
399114 Views
123 replies
27 likes
- 399114 Views
- 123 replies
- 27 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Spotify for iOS devices
Solved!! How to play the "Eat this playlist"
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
271810 Views
58 replies
14 likes
- 271810 Views
- 58 replies
- 14 likes
Volume buttons on device don't work when casting
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Visitor
172408 Views
507 replies
108 likes
- 172408 Views
- 507 replies
- 108 likes
iOS Local Files: Easier import with the Files app
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
- 114932 Views
- 19 replies
- 38 likes
Help please offline not working
Please help me I have tried to uninstall the app and reinstall it but no luck it won't let me listen to my offline stuff it won't even let me download it there is a gray arrow next to the song please help
Please help me I have tried to uninstall the app and reinstall it but no luck it won't let me listen to my offline stuff it won't even let me download it there is a gray arrow next to the song please...
Spotify Star
453 Views
2 replies
0 likes
- 453 Views
- 2 replies
- 0 likes
iPhone app wont accept password
I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone says: "Login failed \n Unable to login, either use...
I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone...
Newbie
3587 Views
18 replies
0 likes
- 3587 Views
- 18 replies
- 0 likes
Why does Spotify on iOS take so long to start up?
Why does Spotify on iOS take so long to start up? I have an iPod Touch Retina and an iPad 4 Retina. It takes a long time to start up. I see the logo during the whole time.
Why does Spotify on iOS take so long to start up? I have an iPod Touch Retina and an iPad 4 Retina. It takes a long time to start up. I see the logo during the whole time.
Gig Goer
2089 Views
2 replies
1 likes
- 2089 Views
- 2 replies
- 1 likes
I would like a refund
I emailed the customer service & even took the liberty of going to the spotify cares Twitter account I'm trying to get a refund I'm a little under 10 days in on my premium subscription I would like to get a refund before I get charged for next month
I emailed the customer service & even took the liberty of going to the spotify cares Twitter account I'm trying to get a refund I'm a little under 10 days in on my premium subscription I would li...
Spotify Star
696 Views
1 replies
0 likes
Help
refund now
- 696 Views
- 1 replies
- 0 likes
Solved!! Syncing no longer works, thanks Spotify
With the new version one of you geniuses decided to remove the "Devices" tab. Now I can no longer sync my local files to my iPhone. Is this what I'm paying 10 euros a **bleep**ing month for?
With the new version one of you geniuses decided to remove the "Devices" tab. Now I can no longer sync my local files to my iPhone. Is this what I'm paying 10 euros a **bleep**ing month for?
Not applicable
953 Views
3 replies
0 likes
- 953 Views
- 3 replies
- 0 likes
offline availability via USB
My WiFi Chip on my iPhone 4s diededed. Is there a way to make playlists sync for offline availability via USB cable?
My WiFi Chip on my iPhone 4s diededed. Is there a way to make playlists sync for offline availability via USB cable?
417 Views
0 replies
0 likes
- 417 Views
- 0 replies
- 0 likes
Please help issues with Facebook.
So awhile ago I Made an account on spotify and I chose to use my Facebook login instead of my email. Well i really want to deactivate my Facebook. But I can't figure out how to disconnect spotify without losing the music. Please help
So awhile ago I Made an account on spotify and I chose to use my Facebook login instead of my email. Well i really want to deactivate my Facebook. But I can't figure out how to disconnect spotify wit...
Community Legend
742 Views
3 replies
0 likes
- 742 Views
- 3 replies
- 0 likes
Solved!! Album list disappears
Album list disappears after search then scroll. Individual tracks stay. Have to re-search to get album list, but if you have a long list, it'll disappear again once you start to scroll. Anybody else? A fix?
Album list disappears after search then scroll. Individual tracks stay. Have to re-search to get album list, but if you have a long list, it'll disappear again once you start to scroll. An...
Newbie
6644 Views
40 replies
6 likes
- 6644 Views
- 40 replies
- 6 likes
Cannot play a playlist
I got 2 subscribed playlists under my custom playlist.When I click the custom playlist and would like to play the two lists inside, it enters the custom playlist instead of playing the two lists inside.I can do it in android but not iOS.Is there any ...
I got 2 subscribed playlists under my custom playlist. When I click the custom playlist and would like to play the two lists inside, it enters the custom playlist instead of playing the two lists in...
Casual Listener
732 Views
2 replies
0 likes
Playlist iOS
- 732 Views
- 2 replies
- 0 likes
Spotify plays 2 songs at the same time.
When I start playing music from my playlists, it starts out fine, but after playing several songs, another song starts playing at the same time in the background. I have tried reloading Spotify, I even bought a whole new computer, changing from Windo...
When I start playing music from my playlists, it starts out fine, but after playing several songs, another song starts playing at the same time in the background. I have tried reloading Spotify, I ev...
2871 Views
0 replies
7 likes
- 2871 Views
- 0 replies
- 7 likes
iPhone 5 playlists not showing
For some reason I have no playlists showing up on my iPhone.They all work fine on my other devices. I've tried a hard reset, log in, re-install etc, no help at all. For some reason it still shows recently played, and connects with other devices, just...
For some reason I have no playlists showing up on my iPhone. They all work fine on my other devices. I've tried a hard reset, log in, re-install etc, no help at all. For some reason it still shows...
292 Views
0 replies
0 likes
- 292 Views
- 0 replies
- 0 likes
Tracks from an unknown playlist cut off what I'm listening to and begin playing
This is pretty strange and quite annoying. While listening to any song, the song abruptly stops and a track from some unkown playlist begins playing. It started out happening every so often, now it happens almost immediately. There's no way to remove...
This is pretty strange and quite annoying. While listening to any song, the song abruptly stops and a track from some unkown playlist begins playing. It started out happening every so ofte...
Newbie
3220 Views
17 replies
0 likes
- 3220 Views
- 17 replies
- 0 likes
Solved!! Cramped iPhone 5c and low data allowance - need a sync solution!
Hi, I'm posting this question afresh as I've just realised it wasn't relevent to the thread I replied to. I have an Apple iPhone 5c with a lousy 4GB of free space. I want to subscribe to Spotify, but I must choose between a) using all my iPhone memor...
Hi, I'm posting this question afresh as I've just realised it wasn't relevent to the thread I replied to. I have an Apple iPhone 5c with a lousy 4GB of free space. I want to subscribe to Spo...
Regular
1334 Views
4 replies
0 likes
- 1334 Views
- 4 replies
- 0 likes
Solved!! Premium subscription after cancellation
I paid for spotify today and decided that it was the last month I would use it due to me running low on money and trying to save more. After my subscription renewed for the month of June I went on to my account and cancelled the automatic billing. A ...
I paid for spotify today and decided that it was the last month I would use it due to me running low on money and trying to save more. After my subscription renewed for the month of June I went on to...
Community Legend
1292 Views
4 replies
0 likes
Premium payment
- 1292 Views
- 4 replies
- 0 likes
Solved!! The Spitify Connect icon is gone!
I use my iPhone 6 controlling Spotify on my LG Music Flow speakers. It worked fine for a ling time. Suddenly the icon in the lower right corner has disappeared! It just shows the repeat icon.Where is it? (And yes, I have the latest versions and reins...
I use my iPhone 6 controlling Spotify on my LG Music Flow speakers. It worked fine for a ling time. Suddenly the icon in the lower right corner has disappeared! It just shows the repeat icon. Where ...
Casual Listener
13672 Views
12 replies
0 likes
spotify connect icon
- 13672 Views
- 12 replies
- 0 likes
Solved!! Unavailable offline song still plays when I am offline
If I set a song or an artist to be unavailable offline, then why does the song or artist play when I'm offline. Also, how do I unsync songs or playlists in order to free up memory on my iPhone? Thanks.
If I set a song or an artist to be unavailable offline, then why does the song or artist play when I'm offline. Also, how do I unsync songs or playlists in order to free up memory on my iPho...
Community Legend
830 Views
3 replies
0 likes
- 830 Views
- 3 replies
- 0 likes
Local files not syncing to iPhone 5s
iMac running Yosemite 10.10.3iPhone 5s iOS 8.3 My local files used to be synced to my playlist but after an update they became "grayed out" and when i click on the file on my phone, it says "Song Not Synced". Both my iMac and iPhone are connected to ...
iMac running Yosemite 10.10.3 iPhone 5s iOS 8.3 My local files used to be synced to my playlist but after an update they became "grayed out" and when i click on the file on my phone, it say...
Community Legend
585 Views
1 replies
0 likes
- 585 Views
- 1 replies
- 0 likes
Running: personalized playlist option missing.
I've downloaded the most recent version of Spotify for iOS 8. I see the running option in my side bar. However, I'm missing the personalized playlist option. I don't understand why, as I have about 20 to 30 personalized playlists, and I've been a pre...
I've downloaded the most recent version of Spotify for iOS 8. I see the running option in my side bar. However, I'm missing the personalized playlist option. I don't understand why, as I have about 2...
Regular
2288 Views
5 replies
0 likes
iOS 8
Running
- 2288 Views
- 5 replies
- 0 likes
Solved!! How to stop shuffle play
Can some tell me how to stop shuffle play for my iPhone?
Can some tell me how to stop shuffle play for my iPhone?
Community Legend
2132 Views
3 replies
0 likes
- 2132 Views
- 3 replies
- 0 likes
Failed log in on iPhone 5
Every time I try to log into my account on my iPhone it comes up saying "login failed, you've already created an account with this email address"....yes that's the whole point, can anybody help?
Every time I try to log into my account on my iPhone it comes up saying "login failed, you've already created an account with this email address"....yes that's the whole point, can anybody help?
Casual Listener
940 Views
2 replies
0 likes
- 940 Views
- 2 replies
- 0 likes