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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38154 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103658 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1354 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299490 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126230 Views

19 replies

38 likes

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  • 19 replies
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Spotify queue doing strange things..

I'll be four or five songs into an album ( WITHOUT shuffle turned on ), and suddenly one of the previously heard songs will start playing. When I check the queue, it looks like a random smattering of the album's tracks are on there. Anybody else expe...

Casual Listener

I'll be four or five songs into an album ( WITHOUT shuffle turned on ), and suddenly one of the previously heard songs will start playing. When I check the queue, it looks like a random smattering of...

thaqza

Roadie

515 Views

2 replies

0 likes

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  • 2 replies
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Problems with going online

I just updated to the newest version of spotify and now when i want to go online i only get the message that there is en error. No errorcode or something. I already reinstalled the app and logged off and on for several times. Nothing changed. I've go...

Casual Listener

I just updated to the newest version of spotify and now when i want to go online i only get the message that there is en error. No errorcode or something. I already reinstalled the app and logged off...

Petervanbeelen

Casual Listener

397 Views

1 replies

0 likes

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  • 1 replies
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Spotify seems to keep wiping offline songs/Spotify Abroad

Hi all, I have been having some issues and hopefully you all can help out. First, (I have a premium account) I made all of my songs available offline and then randomly when I turned on spotify a few days ago only about 20% of my songs were available ...

Music Fan

Hi all,    I have been having some issues and hopefully you all can help out.    First, (I have a premium account) I made all of my songs available offline and then randomly w...

523 Views

0 replies

1 likes

  • 523 Views
  • 0 replies
  • 1 likes

help

i deleted A PLAYLIST by mistake and it wont show up in my deleted playlists and im the one who created it i managed to find it when i searched it but its missing my local files

Newbie

i deleted A PLAYLIST by mistake and it wont show up in my deleted playlists and im the one who created it i managed to find it when i searched it but its missing my local files

298 Views

0 replies

0 likes

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Solved!! Auto use offline mode

Hello, When I have a 3G connection, and I listen to a song of a playlist that is available offline, will Spotify use data? Thx!

Newbie

Hello,   When I have a 3G connection, and I listen to a song of a playlist that is available offline, will Spotify use data?   Thx!

Ivan92

Community Legend

816 Views

1 replies

0 likes

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  • 1 replies
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Release Notes - Spotify for iOS 3.1.0

What's new in version 3.1.0 New: Stay safe with our new 1Password integration, which lets you use strong secure passwords – without the hassle of having to remember them. Fixed: Issue when connecting to BMW ConnectedDrive and MINI Connected vehicles.

Spotify Legend

What's new in version 3.1.0   New: Stay safe with our new 1Password integration, which lets you use strong secure passwords – without the hassle of having to remember them. Fixed: I...

Jcmjain

Newbie

5660 Views

16 replies

5 likes

iOS
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  • 16 replies
  • 5 likes

New update crashes

Just updated my iPhone 4s to spotify version 3.3.0 and it won't even let me open the app anymore. It opens to a screen of the spotify logo and then crashes immediately. I've tried everything to get it to stop. Please help. Note: I am still on iOS 7.

Newbie

Just updated my iPhone 4s to spotify version 3.3.0 and it won't even let me open the app anymore. It opens to a screen of the spotify logo and then crashes immediately. I've tried everything to get i...

730 Views

0 replies

0 likes

Crash
crashing
iOS
IOS 7
Update
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Offline playlists not downloading all tracks

random tracks don't seem to download in offline playlists. I've tried deleting then reinstalling the app, but some still don't download. It shows as everything synced on the playlist main page with a green icon.

Casual Listener

random tracks don't seem to download in offline playlists. I've tried deleting then reinstalling the app, but some still don't download. It shows as everything synced on the playlist main page with a...

497 Views

0 replies

0 likes

offline playlist
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Solved!! Spotify Connect crashes while using an iPhone 5 and PS4

I just started experiencing this issue after the last app update (and activated my premium account). The app on my phone crashes out at random times when I am skipping a song while I am controlling Spotify on my PS4. This is the only time I have ever...

Casual Listener

I just started experiencing this issue after the last app update (and activated my premium account). The app on my phone crashes out at random times when I am skipping a song while I am controlling S...

joker76

Casual Listener

3633 Views

12 replies

0 likes

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  • 12 replies
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Finished my free trial and now I can't listen to music

I have just finished my free trial and I have been told that I can only listen to songs when connected to wifi or 3G. But when I am at home connected to wifi and I click shuffle play, it comes up with "start your free trial now". I don't want to buy ...

Newbie

I have just finished my free trial and I have been told that I can only listen to songs when connected to wifi or 3G. But when I am at home connected to wifi and I click shuffle play, it comes up wit...

Fishtaco

Community Legend

518 Views

1 replies

0 likes

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  • 1 replies
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Got a mail for "Running" but App hasn't changed

Hello, I'm really looking forward to the new "Running"-feature. Yesterday, I got a mail from Spotify telling me that "Spotify Running is here" and that I should "update my app and start running". Yay, great! Well... but how do I do that? There is no ...

Music Fan

Hello,   I'm really looking forward to the new "Running"-feature. Yesterday, I got a mail from Spotify telling me that "Spotify Running is here" and that I should "update my app and start...

ORK8

Casual Listener

2605 Views

19 replies

0 likes

Running
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Not downloading offline playlists on iPhone 6 Plus

Hi, i added a lot of stuff to My Music recently and marked it for offline access but Spotify is refusing to make it accessible. Is it a known problem? Thanks for any help!

Newbie

Hi, i added a lot of stuff to My Music recently and marked it for offline access but Spotify is refusing to make it accessible. Is it a known problem? Thanks for any help!

421 Views

0 replies

0 likes

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Apple Music

Most would probably try apple music esp because the service will be pre-installed in an upcoming ios version and will be free to use fot 3 months. I dread some analysis on how this new service will eventually carve a dominant slice of the streaming m...

Regular

Most would probably try apple music esp because the service will be pre-installed in an upcoming ios version and will be free to use fot 3 months.  I dread some analysis on how this new ser...

Fishtaco

Community Legend

678 Views

1 replies

0 likes

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  • 1 replies
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Spotify "Freezes" on Startup (iPhone 6)

I just updated Spotify to Version 3.3.0 on my iPhone 6 with IOS 8.3 and on startup it freezes. I've tried uninstalling and reinstalling and no luck. When opening the app, everything loads and instantly freezes. Anybody has a similar issue?

Newbie

I just updated Spotify to Version 3.3.0 on my iPhone 6 with IOS 8.3 and on startup it freezes. I've tried uninstalling and reinstalling and no luck. When opening the app, everything loads and instant...

Fishtaco

Community Legend

570 Views

1 replies

0 likes

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  • 1 replies
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Solved!! My spotify account keeps displaying FB pic and name despite is already unlinked. How can I fix it?

I have created my account via spotify. After this I linked it to my facebook account, and then decided to unlink it. Despite is unlinked, fb deactivated and cleared cache in my devices, iOS, android, iMac my facebook name still is displayed in my spo...

Casual Listener

I have created my account via spotify. After this I linked it to my facebook account, and then decided to unlink it. Despite is unlinked, fb deactivated and cleared cache in my devices, iOS, android,...

manestry

Casual Listener

1012 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Spotify won't sync local files to iPhone 5

Hi There, Im using Spotify Premium 1.1.0.2549 on my iPhone 5 iOS 7.1.1 with 1.8gb of free space. I've had this problem on and off for a couple of years now, it seems my local files (added to a playlist) will sync to my iPhone on some wifi networks an...

Casual Listener

Hi There,   Im using Spotify Premium 1.1.0.2549 on my iPhone 5 iOS 7.1.1 with 1.8gb of free space.   I've had this problem on and off for a couple of years now, it seems my local fi...

jethrofloyds

Newbie

18423 Views

6 replies

0 likes

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  • 6 replies
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Shazam integration

No connect shazam and Spotify

Casual Listener

No connect shazam and Spotify 😞

kbrooksc

Community Legend

1082 Views

5 replies

0 likes

  • 1082 Views
  • 5 replies
  • 0 likes

Can't sync playlists on my gen 4 ipod touch

hi there, so i recently got spotify premium and read that you need to sync your playlist to listen offline, but i have a problem. while connected to the internet, i hit the "available offline" option on my ipod and then little grey arrows appear next...

Newbie

hi there, so i recently got spotify premium and read that you need to sync your playlist to listen offline, but i have a problem. while connected to the internet, i hit the "available offline" option...

skiorscuba

Newbie

577 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No shows on IPad???

Just discovered spotify as a user...knew about it but only just subscribed. I now have it on both my iPhone and iPad and it syncs pretty wellHowever...why can't I see the shows feature on the iPad??? Am I doing something wrong???

Casual Listener

Just discovered spotify as a user...knew about it but only just subscribed. I now have it on both my iPhone and iPad and it syncs pretty well However...why can't I see the shows feature on the iPa...

Abe84

Casual Listener

1395 Views

4 replies

0 likes

  • 1395 Views
  • 4 replies
  • 0 likes