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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232888 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114518 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2346 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304054 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129740 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Starred list won't stay Synced.

Here's the problem. My starred list will sync for offline use while I'm at home connected to wifi. However, once I leave my house I lose about 1/2 of my starred list for offline use. All other playlist stayed synced for office use. No idea how to fix...

Newbie

Here's the problem.  My starred list will sync for offline use while I'm at home connected to wifi.  However, once I leave my house I lose about 1/2 of my starred list for offline use. &nbs...

353 Views

0 replies

0 likes

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How can a switch off shuffle?

On both my ipad2 & iphone6 I cant seem to switch off shuffle. This problem appears to have only recently occurred. Pressing the green shuffle button repeatedly has the same effect in that it changes the track but thereafter it goes back into shuffle ...

Casual Listener

On both my ipad2 & iphone6 I cant seem to switch off shuffle. This problem appears to have only recently occurred.   Pressing the green shuffle button repeatedly has the same effect in tha...

tyson1

Casual Listener

793 Views

1 replies

0 likes

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  • 1 replies
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Running feature doesn't show up for student account

Help! I have a Spotify student account, which is supposedly a "premium" account, but it doesn't show the running feature on my iPhone 6 Plus. However, when I log in with a newly created free account, I have the running feature. What gives Spotify!???

Music Fan

Help! I have a Spotify student account, which is supposedly a "premium" account, but it doesn't show the running feature on my iPhone 6 Plus. However, when I log in with a newly created free account,...

373 Views

0 replies

0 likes

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Spotify and in car connectivity

It's been posted before many times! Recently and long ago but in going to bring this up again. Over the years and different iPhones I've had spotify has been an issue when listening in car over Bluetooth or cable. I've had 3 different bmws with 3 dif...

Casual Listener

It's been posted before many times! Recently and long ago but in going to bring this up again. Over the years and different iPhones I've had spotify has been an issue when listening in car over B...

Invis_inc

Casual Listener

1102 Views

2 replies

1 likes

  • 1102 Views
  • 2 replies
  • 1 likes

Upgraded via iTunes - not working

Hello All, I downloaded the app, loved it, then immediately ugraded to Premium via iTunes - 1 month free trial £12.99 I received an email confirmation but now the adverts have reappeared. I originally signed in voa Facebook so am worried I may have d...

Visitor

Hello All,   I downloaded the app, loved it, then immediately ugraded to Premium via iTunes - 1 month free trial £12.99   I received an email confirmation but now the adverts have reapp...

MichaelW

Community Legend

479 Views

1 replies

0 likes

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  • 1 replies
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Your Music list suddenly disappeared

I'm running Spotify on an iPhone6 with iOS8.1. My Your Music list was available and working fine last night. This morning it is gone. I restarted the app, and even the phone, and left the app open for about 20 minutes with no results. How can I force...

Music Fan

I'm running Spotify on an iPhone6 with iOS8.1. My Your Music list was available and working fine last night. This morning it is gone. I restarted the app, and even the phone, and left the app open fo...

user-removed

Not applicable

910 Views

4 replies

0 likes

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Login problems - iPhone App

Hi there, I get the message "login failed you've already created an account with this email address" but I'm not trying to create an account, I'm trying to log in. What's the problem? I can log in to the spot icy website no prob. Thanks!

Casual Listener

Hi there, I get the message "login failed you've already created an account with this email address" but I'm not trying to create an account, I'm trying to log in. What's the problem? I can log in to...

RipleySigourney

Casual Listener

409 Views

1 replies

0 likes

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  • 1 replies
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Music stops when changing app in car (carplay mode)

Hi, spotify now supports car play. Thats fine and disturbing at the same time. Whenever I connect my Iphone to my BMW, the App changes to carplay mode. When I am listening to music but want to check another app quickly, Spotify stops playing the musi...

Newbie

Hi, spotify now supports car play. Thats fine and disturbing at the same time. Whenever I connect my Iphone to my BMW, the App changes to carplay mode. When I am listening to music but want to ch...

lawrencek

Spotify Legend

1141 Views

1 replies

0 likes

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  • 1 replies
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Offline listening

I have an iPad 2 and subscribe to Spotify Premium.How can I listen offline to my music?Currently the only advantage of Premium is No ads !

Newbie

I have an iPad 2 and subscribe to Spotify Premium. How can I listen offline to my music? Currently the only advantage of Premium is No ads !

Taylor

Community Legend

410 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline mode not working on iPhone 6Plus

I have a premium account and enabled most of my playlists in offline mode. However, on my phone the little down-arrow-circle thing is grey instead of green, even though the "Available Offline" button is enabled. I know there's enough space (it's a br...

Newbie

I have a premium account and enabled most of my playlists in offline mode. However, on my phone the little down-arrow-circle thing is grey instead of green, even though the "Available Offline" button...

finnaqua

Roadie

1421 Views

5 replies

1 likes

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  • 5 replies
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Last month I've got a spotify gift card that's $10.00 and usually that last for a month but before p

Last month I've got a spotify gift card that's $10.00 and usually that last for a month but before putting the code I went to the website and saw spotify had 3 months for 10.00 so I used the gift card and it worked but it's been a month now and it's ...

Newbie

Last month I've got a spotify gift card that's $10.00 and usually that last for a month but before putting the code I went to the website and saw spotify had 3 months for 10.00 so I used the gift car...

user-removed

Not applicable

747 Views

1 replies

0 likes

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  • 1 replies
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Spotify not working when using iPad app

My beloved Spotify on my iPad is acting very strangely ... It won't play a song unless I click on the title then keep my finger on the title all the way through the song ... I'm also unable to save albums ... When I try there is no response. Help ple...

Casual Listener

My beloved Spotify on my iPad is acting very strangely ... It won't play a song unless I click on the title then keep my finger on the title all the way through the song ... I'm also unable to save a...

user-removed

Not applicable

457 Views

2 replies

0 likes

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  • 2 replies
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Can't login

Have been a Spotify user for awhile. Not a Facebook guy. When I got a new phone I had to login once again. It wouldn't accept my login and password combo. I used to forgot password and received an email to correct the problem and made the change... S...

Newbie

Have been a Spotify user for awhile. Not a Facebook guy. When I got a new phone I had to login once again. It wouldn't accept my login and password combo. I used to forgot password and received an em...

jonat

Newbie

623 Views

4 replies

0 likes

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  • 4 replies
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Ipod Touch Car

Hi, I have a ipod touch 4 th gen, i want to use the apotify app like a default itunes player in the car. The default one automatically opens and can be controlled when i use with the usb pairing on the pioneer headunit. I want to set up the spotify, ...

Newbie

Hi,   I have a ipod touch 4 th gen, i want to use the apotify app like a default itunes player in the car. The default one automatically opens and can be controlled when i use with the usb pai...

585 Views

0 replies

2 likes

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  • 2 likes

Remove save / unsave icon from beside the play / pause icon

Please remove the save / unsave icon from the playbar at the bottom of the screen when playing a song and the cover art is not visible. It's much too easy to press it when trying to play / pause, or even accidentally, which means that you have to "re...

Regular

Please remove the save / unsave icon from the playbar at the bottom of the screen when playing a song and the cover art is not visible. It's much too easy to press it when trying to play / pause...

918 Views

0 replies

0 likes

poor UX
save
unsave
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iOS App: Share: Send To... Name Search/Selection Not Working

The iOS app has an issue with the Share > Send To... > Name Search / Selection functionality. While the feature wotks for me just fine in the Desktop app, in iOS, I get absolutely no results. Please fix...? *puppy eyes*

Casual Listener

The iOS app has an issue with the Share > Send To... > Name Search / Selection functionality. While the feature wotks for me just fine in the Desktop app, in iOS, I get absolutely no results. P...

399 Views

0 replies

0 likes

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Solved!! Freezes during playback since update

Since the recent app update, I can no longer use Spotify when running, as playback freezes during songs. Is this a known bug?

Regular

Since the recent app update, I can no longer use Spotify when running, as playback freezes during songs.   Is this a known bug?

mapuya19

Community Legend

774 Views

3 replies

0 likes

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  • 3 replies
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Local files finally work again

I don't know for how long, local files would not sync with my phone. For some reason, a few days ago, they just began to sync again

Roadie

I don't know for how long, local files would not sync with my phone. For some reason, a few days ago, they just began to sync again

369 Views

0 replies

0 likes

  • 369 Views
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  • 0 likes