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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43905 Views

44 replies

10 likes

  • 43905 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109449 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302024 Views

62 replies

16 likes

  • 302024 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127978 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Finished my free trial and now I can't listen to music

I have just finished my free trial and I have been told that I can only listen to songs when connected to wifi or 3G. But when I am at home connected to wifi and I click shuffle play, it comes up with "start your free trial now". I don't want to buy ...

Newbie

I have just finished my free trial and I have been told that I can only listen to songs when connected to wifi or 3G. But when I am at home connected to wifi and I click shuffle play, it comes up wit...

Fishtaco

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
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Got a mail for "Running" but App hasn't changed

Hello, I'm really looking forward to the new "Running"-feature. Yesterday, I got a mail from Spotify telling me that "Spotify Running is here" and that I should "update my app and start running". Yay, great! Well... but how do I do that? There is no ...

Music Fan

Hello,   I'm really looking forward to the new "Running"-feature. Yesterday, I got a mail from Spotify telling me that "Spotify Running is here" and that I should "update my app and start...

ORK8

Casual Listener

2652 Views

19 replies

0 likes

Running
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  • 19 replies
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Not downloading offline playlists on iPhone 6 Plus

Hi, i added a lot of stuff to My Music recently and marked it for offline access but Spotify is refusing to make it accessible. Is it a known problem? Thanks for any help!

Newbie

Hi, i added a lot of stuff to My Music recently and marked it for offline access but Spotify is refusing to make it accessible. Is it a known problem? Thanks for any help!

426 Views

0 replies

0 likes

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  • 0 replies
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Apple Music

Most would probably try apple music esp because the service will be pre-installed in an upcoming ios version and will be free to use fot 3 months. I dread some analysis on how this new service will eventually carve a dominant slice of the streaming m...

Regular

Most would probably try apple music esp because the service will be pre-installed in an upcoming ios version and will be free to use fot 3 months.  I dread some analysis on how this new ser...

Fishtaco

Community Legend

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes

Spotify "Freezes" on Startup (iPhone 6)

I just updated Spotify to Version 3.3.0 on my iPhone 6 with IOS 8.3 and on startup it freezes. I've tried uninstalling and reinstalling and no luck. When opening the app, everything loads and instantly freezes. Anybody has a similar issue?

Newbie

I just updated Spotify to Version 3.3.0 on my iPhone 6 with IOS 8.3 and on startup it freezes. I've tried uninstalling and reinstalling and no luck. When opening the app, everything loads and instant...

Fishtaco

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Solved!! My spotify account keeps displaying FB pic and name despite is already unlinked. How can I fix it?

I have created my account via spotify. After this I linked it to my facebook account, and then decided to unlink it. Despite is unlinked, fb deactivated and cleared cache in my devices, iOS, android, iMac my facebook name still is displayed in my spo...

Casual Listener

I have created my account via spotify. After this I linked it to my facebook account, and then decided to unlink it. Despite is unlinked, fb deactivated and cleared cache in my devices, iOS, android,...

manestry

Casual Listener

1037 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Spotify won't sync local files to iPhone 5

Hi There, Im using Spotify Premium 1.1.0.2549 on my iPhone 5 iOS 7.1.1 with 1.8gb of free space. I've had this problem on and off for a couple of years now, it seems my local files (added to a playlist) will sync to my iPhone on some wifi networks an...

Casual Listener

Hi There,   Im using Spotify Premium 1.1.0.2549 on my iPhone 5 iOS 7.1.1 with 1.8gb of free space.   I've had this problem on and off for a couple of years now, it seems my local fi...

jethrofloyds

Newbie

18443 Views

6 replies

0 likes

  • 18443 Views
  • 6 replies
  • 0 likes

Shazam integration

No connect shazam and Spotify

Casual Listener

No connect shazam and Spotify 😞

kbrooksc

Community Legend

1108 Views

5 replies

0 likes

  • 1108 Views
  • 5 replies
  • 0 likes

Can't sync playlists on my gen 4 ipod touch

hi there, so i recently got spotify premium and read that you need to sync your playlist to listen offline, but i have a problem. while connected to the internet, i hit the "available offline" option on my ipod and then little grey arrows appear next...

Newbie

hi there, so i recently got spotify premium and read that you need to sync your playlist to listen offline, but i have a problem. while connected to the internet, i hit the "available offline" option...

skiorscuba

Newbie

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

No shows on IPad???

Just discovered spotify as a user...knew about it but only just subscribed. I now have it on both my iPhone and iPad and it syncs pretty wellHowever...why can't I see the shows feature on the iPad??? Am I doing something wrong???

Casual Listener

Just discovered spotify as a user...knew about it but only just subscribed. I now have it on both my iPhone and iPad and it syncs pretty well However...why can't I see the shows feature on the iPa...

Abe84

Casual Listener

1416 Views

4 replies

0 likes

  • 1416 Views
  • 4 replies
  • 0 likes

on or off line

When it says AVAILABLE OFFLINE and the icon is in the green mode, is that offline or online?

Newbie

When it says AVAILABLE OFFLINE and the icon is in the green mode, is that offline or online?  

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
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Shazam -> Spoti

Hi there,Is there any solution for this?I tried to connect shazam to spotify, but could add the songs, i deleted the Shazam "playlist" on spoti, and now i can't get the list back or add any songs or what so ever..Tried to re install both apps, no suc...

Casual Listener

Hi there, Is there any solution for this? I tried to connect shazam to spotify, but could add the songs, i deleted the Shazam "playlist" on spoti, and now i can't get the list back or add any s...

mapuya19

Community Legend

984 Views

2 replies

0 likes

Can't select music
iOS
Shazam
Spotify
  • 984 Views
  • 2 replies
  • 0 likes

Cant like or dislike songs?

Whenever I am using spotify connect, the option to like and dislike songs is greyed out? When switching off connect and playing through my ipad it works fine. Any fix for this?

Casual Listener

Whenever I am using spotify connect, the option to like and dislike songs is greyed out? When switching off connect and playing through my ipad it works fine. Any fix for this?

ReneTS

Casual Listener

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes

Spotify 3.3.0 Music keeps cutting out

After about 1:30, the sound cuts out. If I rewind it a little it will come back on but only for another 1:30. It's very annoying especially when I'm driving. Please fix this spotify.

Casual Listener

After about 1:30, the sound cuts out. If I rewind it a little it will come back on but only for another 1:30. It's very annoying especially when I'm driving. Please fix this spotify.

LloydJanssen

Regular

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

No playlists on my iPad.

My iPad doesn't load my playlists anymore. It doesn't even show the loading icon, all I see is "Favourites". But if I select one of my playlists from the "Recently played" menu it shows the playlist and all of it's content.Everything is working fine ...

Regular

My iPad doesn't load my playlists anymore. It doesn't even show the loading icon, all I see is "Favourites". But if I select one of my playlists from the "Recently played" menu it shows the playlist ...

LloydJanssen

Regular

568 Views

3 replies

0 likes

  • 568 Views
  • 3 replies
  • 0 likes

Spotify iOS 8.2 cutting out

I just downloaded Premium on my iPhone 6 and it keeps cutting whilst playing? Is this common and what Can I do about it?

Newbie

I just downloaded Premium on my iPhone 6 and it keeps cutting whilst playing? Is this common and what Can I do about it?

jennnz

Casual Listener

820 Views

3 replies

2 likes

  • 820 Views
  • 3 replies
  • 2 likes

My playlists are gone and the songs I click on won't play...what

So, sometime this week I clicked on Spotify when I see that all my playlists are gone and any song I click on won't play without stopping in the beginning. At first, I tried logging out and logging on but with my user instead like what the website ke...

Casual Listener

So, sometime this week I clicked on Spotify when I see that all my playlists are gone and any song I click on won't play without stopping in the beginning. At first, I tried logging out and logging o...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Solved!! PREMIUM FREE 7 DAY TRIAL ON APP??

I want to cancel my 7 day free trial that i accidently pressed on spotify when i go into my account on spotify web it just says:Your pre-paid Premium will end on 2015-04-11. Subscribe to keep the tunes flowing, no need to re-credit your account every...

Visitor

I want to cancel my 7 day free trial that i accidently pressed on spotify when i go into my account on spotify web it just says: Your pre-paid Premium will end on 2015-04-11. Subscribe to keep the t...

user-removed

Not applicable

1354 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Sound does not work ios 7.1.2 iPhone 4s

Here's how I solved the no sound playback issue1. Plugged my headphones in2. Ended all other apps and then plugged my charger in - this got the volume buttons back on the iPhoneHope this helps some of the frustrated users.

Casual Listener

Here's how I solved the no sound playback issue 1. Plugged my headphones in 2. Ended all other apps and then plugged my charger in - this got the volume buttons back on the iPhone Hope this he...

718 Views

0 replies

1 likes

Possible workaround
  • 718 Views
  • 0 replies
  • 1 likes