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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38119 Views

41 replies

10 likes

  • 38119 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103629 Views

115 replies

12 likes

Other
  • 103629 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1354 Views

0 replies

0 likes

iOS
  • 1354 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299480 Views

61 replies

16 likes

  • 299480 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126227 Views

19 replies

38 likes

  • 126227 Views
  • 19 replies
  • 38 likes

on or off line

When it says AVAILABLE OFFLINE and the icon is in the green mode, is that offline or online?

Newbie

When it says AVAILABLE OFFLINE and the icon is in the green mode, is that offline or online?  

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Shazam -> Spoti

Hi there,Is there any solution for this?I tried to connect shazam to spotify, but could add the songs, i deleted the Shazam "playlist" on spoti, and now i can't get the list back or add any songs or what so ever..Tried to re install both apps, no suc...

Casual Listener

Hi there, Is there any solution for this? I tried to connect shazam to spotify, but could add the songs, i deleted the Shazam "playlist" on spoti, and now i can't get the list back or add any s...

mapuya19

Community Legend

971 Views

2 replies

0 likes

Can't select music
iOS
Shazam
Spotify
  • 971 Views
  • 2 replies
  • 0 likes

Cant like or dislike songs?

Whenever I am using spotify connect, the option to like and dislike songs is greyed out? When switching off connect and playing through my ipad it works fine. Any fix for this?

Casual Listener

Whenever I am using spotify connect, the option to like and dislike songs is greyed out? When switching off connect and playing through my ipad it works fine. Any fix for this?

ReneTS

Casual Listener

470 Views

1 replies

1 likes

  • 470 Views
  • 1 replies
  • 1 likes

Spotify 3.3.0 Music keeps cutting out

After about 1:30, the sound cuts out. If I rewind it a little it will come back on but only for another 1:30. It's very annoying especially when I'm driving. Please fix this spotify.

Casual Listener

After about 1:30, the sound cuts out. If I rewind it a little it will come back on but only for another 1:30. It's very annoying especially when I'm driving. Please fix this spotify.

LloydJanssen

Regular

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

No playlists on my iPad.

My iPad doesn't load my playlists anymore. It doesn't even show the loading icon, all I see is "Favourites". But if I select one of my playlists from the "Recently played" menu it shows the playlist and all of it's content.Everything is working fine ...

Regular

My iPad doesn't load my playlists anymore. It doesn't even show the loading icon, all I see is "Favourites". But if I select one of my playlists from the "Recently played" menu it shows the playlist ...

LloydJanssen

Regular

557 Views

3 replies

0 likes

  • 557 Views
  • 3 replies
  • 0 likes

Spotify iOS 8.2 cutting out

I just downloaded Premium on my iPhone 6 and it keeps cutting whilst playing? Is this common and what Can I do about it?

Newbie

I just downloaded Premium on my iPhone 6 and it keeps cutting whilst playing? Is this common and what Can I do about it?

jennnz

Casual Listener

806 Views

3 replies

2 likes

  • 806 Views
  • 3 replies
  • 2 likes

My playlists are gone and the songs I click on won't play...what

So, sometime this week I clicked on Spotify when I see that all my playlists are gone and any song I click on won't play without stopping in the beginning. At first, I tried logging out and logging on but with my user instead like what the website ke...

Casual Listener

So, sometime this week I clicked on Spotify when I see that all my playlists are gone and any song I click on won't play without stopping in the beginning. At first, I tried logging out and logging o...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Solved!! PREMIUM FREE 7 DAY TRIAL ON APP??

I want to cancel my 7 day free trial that i accidently pressed on spotify when i go into my account on spotify web it just says:Your pre-paid Premium will end on 2015-04-11. Subscribe to keep the tunes flowing, no need to re-credit your account every...

Visitor

I want to cancel my 7 day free trial that i accidently pressed on spotify when i go into my account on spotify web it just says: Your pre-paid Premium will end on 2015-04-11. Subscribe to keep the t...

user-removed

Not applicable

1342 Views

3 replies

0 likes

  • 1342 Views
  • 3 replies
  • 0 likes

Sound does not work ios 7.1.2 iPhone 4s

Here's how I solved the no sound playback issue1. Plugged my headphones in2. Ended all other apps and then plugged my charger in - this got the volume buttons back on the iPhoneHope this helps some of the frustrated users.

Casual Listener

Here's how I solved the no sound playback issue 1. Plugged my headphones in 2. Ended all other apps and then plugged my charger in - this got the volume buttons back on the iPhone Hope this he...

711 Views

0 replies

1 likes

Possible workaround
  • 711 Views
  • 0 replies
  • 1 likes

Queue & Shuffle problems

Recently found 2 very frustrating glitches:1. Queue and loop functionalities randomly turn off. The app suddenly stops shuffling songs and looping the playlist. I've encountered this both on iPad and iPhone. (Not to mention that the shuffle itself su...

Music Fan

Recently found 2 very frustrating glitches: 1. Queue and loop functionalities randomly turn off. The app suddenly stops shuffling songs and looping the playlist. I've encountered this both on iPad a...

Fishtaco

Community Legend

699 Views

3 replies

0 likes

  • 699 Views
  • 3 replies
  • 0 likes

Solved!! No sleep-timer Function?

Hi folks,Today i changed from deezer to spotify. I Hoped to find a sleeptimer Function. Is this function in Planning or another way (Maybe another App) to Quit playing music?Regards

Casual Listener

Hi folks, Today i changed from deezer to spotify. I Hoped to find a sleeptimer Function. Is this function in Planning or another way (Maybe another App) to Quit playing music? Regards

Daniel1982a

Casual Listener

1734 Views

2 replies

0 likes

  • 1734 Views
  • 2 replies
  • 0 likes

Premium not activating

I had spotify premium for a month, after my free 30 days. I stopped the auto renewal on the subscriptions. I have just paid for another month, after spotify emailed me saying that my premium was paused. So I went into the App Store app and paid for a...

Casual Listener

I had spotify premium for a month, after my free 30 days. I stopped the auto renewal on the subscriptions. I have just paid for another month, after spotify emailed me saying that my premium was paus...

MattSuda

Spotify Star

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

New color

I hate the new color of spotify.

Visitor

I hate the new color of spotify.

MattSuda

Spotify Star

1357 Views

4 replies

4 likes

  • 1357 Views
  • 4 replies
  • 4 likes

iOS Now playing time info disappeared

The spotify app continues to update and innovate on a weekly basis but the removal of vital information from the top of the screen during the now playing screen has really taken it a step backwards. I expect it will be justified as it could be seen t...

Newbie

The spotify app continues to update and innovate on a weekly basis but the removal of vital information from the top of the screen during the now playing screen has really taken it a step backwards. ...

657 Views

0 replies

0 likes

battery
now playing screen
time
  • 657 Views
  • 0 replies
  • 0 likes

Solved!! New phone, premium not working

Hi, I recently upgraded from an iPhone 4 to an iPhone 5 and when I tried to install spotify it came up with a message that my 48 hour trial had been activated even though I have had premium for several months before switching phones! Anyone got any i...

Casual Listener

Hi, I recently upgraded from an iPhone 4 to an iPhone 5 and when I tried to install spotify it came up with a message that my 48 hour trial had been activated even though I have had premium for sever...

user-removed

Not applicable

27940 Views

5 replies

0 likes

  • 27940 Views
  • 5 replies
  • 0 likes

Certain songs won't offline sync to iPhone

Hi!Just lately I am having trouble with syncing music offline to my iPhone 6.Any song which I have tried to add to the phone over the last week has not worked (no green 'available' icon displaying next to the track).I have been able to successfully s...

Newbie

Hi! Just lately I am having trouble with syncing music offline to my iPhone 6. Any song which I have tried to add to the phone over the last week has not worked (no green 'available' icon displayin...

666 Views

0 replies

0 likes

iphone
iphone6
Offline Access
offline play
  • 666 Views
  • 0 replies
  • 0 likes

Spotify Update 3.2.01554 - Saving Music

On the newest update of Spotify for iphone I have been having issues saving my music to my library. For one, music I save on my desktop app or on the online web application will not show up on my phone app(iphone 6 fyi). Also, when I save music direc...

Casual Listener

 On the newest update of Spotify for iphone I have been having issues saving my music to my library. For one, music I save on my desktop app or on the online web application will not show up on ...

Swanny

Community Legend

2604 Views

3 replies

0 likes

3.2
application
phone
save album
saved artists
saved music
saving music
Update
  • 2604 Views
  • 3 replies
  • 0 likes

Ad will not load or play = dead app

So about a week ago all of the "click here for 30 min of ad free listening" ads stopped loading for me.What this means is that I just see the title of the ad that is supposed to to play, but the app can never leave that state (as the ad never plays a...

Regular

So about a week ago all of the "click here for 30 min of ad free listening" ads stopped loading for me. What this means is that I just see the title of the ad that is supposed to to play, but the ...

misterhee

Regular

3834 Views

10 replies

0 likes

  • 3834 Views
  • 10 replies
  • 0 likes

Version 3.3.0 dont work in iphone4 iOS7

Version 3.3.0 dont work in iphone4 iOS 7When launch selt close quickly

Newbie

Version 3.3.0 dont work in iphone4 iOS 7 When launch selt close quickly

Mattosaurus

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Why cant i make my pc play "local files" from my phone

I have saved a few "local songs" in my playlists, and they have synced from my pc to my phone. But i cant use my phone to make the pc play the "local songs". I want to do this because my pc is connected to my stereo, and when i am home i dont fancy r...

Casual Listener

I have saved a few "local songs" in my playlists, and they have synced from my pc to my phone. But i cant use my phone to make the pc play the "local songs". I want to do this because my pc is connec...

josixx1999

Casual Listener

472 Views

2 replies

1 likes

  • 472 Views
  • 2 replies
  • 1 likes