Please help!

[Consafo]

Good afternoon,

My account which I pay for has locked me out and when I request a password reset with this email it tells me I am using Facebook!
Facebook is not my premium account and does not have my music on it, can you please assist me in logging back into the account I am paying for please!

Kind regards

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.