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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408289 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279611 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178880 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi folks,Today i changed from deezer to spotify. I Hoped to find a sleeptimer Function. Is this function in Planning or another way (Maybe another App) to Quit playing music?Regards
Hi folks, Today i changed from deezer to spotify. I Hoped to find a sleeptimer Function. Is this function in Planning or another way (Maybe another App) to Quit playing music? Regards
Casual Listener
1653 Views
2 replies
0 likes
I had spotify premium for a month, after my free 30 days. I stopped the auto renewal on the subscriptions. I have just paid for another month, after spotify emailed me saying that my premium was paused. So I went into the App Store app and paid for a...
I had spotify premium for a month, after my free 30 days. I stopped the auto renewal on the subscriptions. I have just paid for another month, after spotify emailed me saying that my premium was paus...
Spotify Star
350 Views
1 replies
0 likes
I hate the new color of spotify.
I hate the new color of spotify.
Spotify Star
1242 Views
4 replies
4 likes
The spotify app continues to update and innovate on a weekly basis but the removal of vital information from the top of the screen during the now playing screen has really taken it a step backwards. I expect it will be justified as it could be seen t...
The spotify app continues to update and innovate on a weekly basis but the removal of vital information from the top of the screen during the now playing screen has really taken it a step backwards. ...
630 Views
0 replies
0 likes
Hi, I recently upgraded from an iPhone 4 to an iPhone 5 and when I tried to install spotify it came up with a message that my 48 hour trial had been activated even though I have had premium for several months before switching phones! Anyone got any i...
Hi, I recently upgraded from an iPhone 4 to an iPhone 5 and when I tried to install spotify it came up with a message that my 48 hour trial had been activated even though I have had premium for sever...
Not applicable
27224 Views
5 replies
0 likes
Hi!Just lately I am having trouble with syncing music offline to my iPhone 6.Any song which I have tried to add to the phone over the last week has not worked (no green 'available' icon displaying next to the track).I have been able to successfully s...
Hi! Just lately I am having trouble with syncing music offline to my iPhone 6. Any song which I have tried to add to the phone over the last week has not worked (no green 'available' icon displayin...
633 Views
0 replies
0 likes
On the newest update of Spotify for iphone I have been having issues saving my music to my library. For one, music I save on my desktop app or on the online web application will not show up on my phone app(iphone 6 fyi). Also, when I save music direc...
On the newest update of Spotify for iphone I have been having issues saving my music to my library. For one, music I save on my desktop app or on the online web application will not show up on ...
Community Legend
2506 Views
3 replies
0 likes
So about a week ago all of the "click here for 30 min of ad free listening" ads stopped loading for me.What this means is that I just see the title of the ad that is supposed to to play, but the app can never leave that state (as the ad never plays a...
So about a week ago all of the "click here for 30 min of ad free listening" ads stopped loading for me. What this means is that I just see the title of the ad that is supposed to to play, but the ...
Regular
3647 Views
10 replies
0 likes
Version 3.3.0 dont work in iphone4 iOS 7When launch selt close quickly
Version 3.3.0 dont work in iphone4 iOS 7 When launch selt close quickly
Community Legend
372 Views
1 replies
0 likes
I have saved a few "local songs" in my playlists, and they have synced from my pc to my phone. But i cant use my phone to make the pc play the "local songs". I want to do this because my pc is connected to my stereo, and when i am home i dont fancy r...
I have saved a few "local songs" in my playlists, and they have synced from my pc to my phone. But i cant use my phone to make the pc play the "local songs". I want to do this because my pc is connec...
Casual Listener
437 Views
2 replies
1 likes
I have been charged 3 times this month and my subscription has been "paused" because they "havnt" been able to withdraw they money out of my account but my bank statement has that I was charged 3 times. How do I get a refund?
I have been charged 3 times this month and my subscription has been "paused" because they "havnt" been able to withdraw they money out of my account but my bank statement has that I was charged 3 tim...
Community Legend
315 Views
1 replies
0 likes
i have the premium Account. If i recieve an email with a link to a song. The link always takes me to AppStore and spotify there. Not the app in my phone. It is really annoying. How should i do to open the link directly i my installed app and not via ...
i have the premium Account. If i recieve an email with a link to a song. The link always takes me to AppStore and spotify there. Not the app in my phone. It is really annoying. How should i do to ope...
Community Legend
430 Views
1 replies
0 likes
Ok So I am getting rather frustrated now.I have a few rather large playlists with over a !000 songs.In those playlists I remember adding some of my all time favourite bands and artists to, and then realise after a few months those song have just gone...
Ok So I am getting rather frustrated now. I have a few rather large playlists with over a !000 songs. In those playlists I remember adding some of my all time favourite bands and artists to, and ...
Casual Listener
789 Views
1 replies
0 likes
I was wondering if it will be possible to use Spotify Running without internet in the near future? I can't use it when I'm running because I don't have mobile internet for my iPhone.I'm really enjoying the music. Usually I just download the playlists...
I was wondering if it will be possible to use Spotify Running without internet in the near future? I can't use it when I'm running because I don't have mobile internet for my iPhone. I'm really enjo...
Regular
510 Views
1 replies
0 likes
Using iPhone app 3.3.0.1640. I'm playing music from the New Music Tuesday playlist, but the Nerdist video is playing simultaneously in the bottom bar. So I'm hearing audio from both. I restarted the app, which resolved the issue.
Using iPhone app 3.3.0.1640. I'm playing music from the New Music Tuesday playlist, but the Nerdist video is playing simultaneously in the bottom bar. So I'm hearing audio from both. I restarted...
336 Views
0 replies
0 likes
Hi, it's nice to see you!I have important thing to know, exactly when I did play hello nasty beastie boys tracks last week. Something important happened that day and i don't know which was it. Is there any op who could help me? ... Mayby it was this ...
Hi, it's nice to see you! I have important thing to know, exactly when I did play hello nasty beastie boys tracks last week. Something important happened that day and i don't know which was it. Is...
244 Views
0 replies
0 likes
I installed the newest ios update for spotify and have been having issues finding and playing music on my phone. The only music that I am able to play is the music I have "available offline". I cannot search for music, the picture is what is displaye...
I installed the newest ios update for spotify and have been having issues finding and playing music on my phone. The only music that I am able to play is the music I have "available offline". &...
Casual Listener
327 Views
1 replies
0 likes
I cant open my sesion always error 404
I cant open my sesion always error 404
230 Views
0 replies
0 likes
Hi, I have a premium account and running version 3.3.0.1640 on IOS. For several updates I see nothing in the 'Activity' item in the app. I follow people, artists, facebook friends. On the desktop I nicely see what they are listening to, but on IOS, n...
Hi, I have a premium account and running version 3.3.0.1640 on IOS. For several updates I see nothing in the 'Activity' item in the app. I follow people, artists, facebook friends. On the de...
453 Views
0 replies
0 likes
Hi,I'm very excited to hear the release of Spotify Running.I just tried to use this feature on my iPhone 6 app but I cannot find "Running" on side menu in app.Does it take a few more to get it available?Or, is premium account necessary?App version is...
Hi, I'm very excited to hear the release of Spotify Running. I just tried to use this feature on my iPhone 6 app but I cannot find "Running" on side menu in app. Does it take a few more to get...
Regular
5259 Views
12 replies
0 likes
