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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43966 Views

44 replies

10 likes

  • 43966 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109482 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302030 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127993 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Removing Artists from Your Music

Hello,I have made alot of songs available for me offline, and alot of them I don't want to listen to anymore.However, in order to remove these songs from my music, I have to remove them individually, which is time consuming.Strangely, there is no way...

Newbie

Hello, I have made alot of songs available for me offline, and alot of them I don't want to listen to anymore. However, in order to remove these songs from my music, I have to remove them individua...

nunnnun

Community Legend

2226 Views

2 replies

0 likes

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  • 2 replies
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Solved!! track timer on iPhone app not staying visible during song playback

I rely on the track timer during song playback, up until today it worked just fine, however now it shows up only when the song starts, then disappears and will reappear for about 2 seconds if I tap the area on the phone where the timer is displayed. ...

Casual Listener

I rely on the track timer during song playback, up until today it worked just fine, however now it shows up only when the song starts, then disappears and will reappear for about 2 seconds if I tap t...

nunnnun

Community Legend

1530 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

iPhone: Spotify app playlist doesn't load all songs

Hi Guys, I created a playlist on my computer with at least 50+ songs on it.However, on my iPhone, despite recognising the playlist correctly, it won't recognise all songs!? It only shows 19 songs and then that's it. Does anyone have an idea what's ha...

Gig Goer

Hi Guys,   I created a playlist on my computer with at least 50+ songs on it. However, on my iPhone, despite recognising the playlist correctly, it won't recognise all songs!? It only shows 1...

swisscub

Gig Goer

1794 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify CONNECT not working with version 3.3.0

Since I upgraded the Spotify app to version 3.3.0.1640 on my iPad, it cannot establish a connection to my client radio (via CONNECT). The client appears in the list of devices. When I choose it, not much is happening (very short animation of the symb...

Visitor

Since I upgraded the Spotify app to version 3.3.0.1640 on my iPad, it cannot establish a connection to my client radio (via CONNECT).   The client appears in the list of devices. When I choose...

user-removed

Not applicable

1725 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Some playlists created while on computer are not showing up on iPhone

Hi all, I'm sure this come up before, but I don't wanna search through thousands of feeds. Anyway... I've been a premium member for about 3 years now and I've never had this issue before. I've created some new playlists while using my account on my c...

Casual Listener

Hi all,   I'm sure this come up before, but I don't wanna search through thousands of feeds. Anyway...   I've been a premium member for about 3 years now and I've never had this issue b...

billyblew

Casual Listener

566 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Starred list won't stay Synced.

Here's the problem. My starred list will sync for offline use while I'm at home connected to wifi. However, once I leave my house I lose about 1/2 of my starred list for offline use. All other playlist stayed synced for office use. No idea how to fix...

Newbie

Here's the problem.  My starred list will sync for offline use while I'm at home connected to wifi.  However, once I leave my house I lose about 1/2 of my starred list for offline use. &nbs...

351 Views

0 replies

0 likes

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How can a switch off shuffle?

On both my ipad2 & iphone6 I cant seem to switch off shuffle. This problem appears to have only recently occurred. Pressing the green shuffle button repeatedly has the same effect in that it changes the track but thereafter it goes back into shuffle ...

Casual Listener

On both my ipad2 & iphone6 I cant seem to switch off shuffle. This problem appears to have only recently occurred.   Pressing the green shuffle button repeatedly has the same effect in tha...

tyson1

Casual Listener

780 Views

1 replies

0 likes

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  • 1 replies
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Running feature doesn't show up for student account

Help! I have a Spotify student account, which is supposedly a "premium" account, but it doesn't show the running feature on my iPhone 6 Plus. However, when I log in with a newly created free account, I have the running feature. What gives Spotify!???

Music Fan

Help! I have a Spotify student account, which is supposedly a "premium" account, but it doesn't show the running feature on my iPhone 6 Plus. However, when I log in with a newly created free account,...

372 Views

0 replies

0 likes

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Spotify and in car connectivity

It's been posted before many times! Recently and long ago but in going to bring this up again. Over the years and different iPhones I've had spotify has been an issue when listening in car over Bluetooth or cable. I've had 3 different bmws with 3 dif...

Casual Listener

It's been posted before many times! Recently and long ago but in going to bring this up again. Over the years and different iPhones I've had spotify has been an issue when listening in car over B...

Invis_inc

Casual Listener

1092 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Upgraded via iTunes - not working

Hello All, I downloaded the app, loved it, then immediately ugraded to Premium via iTunes - 1 month free trial £12.99 I received an email confirmation but now the adverts have reappeared. I originally signed in voa Facebook so am worried I may have d...

Visitor

Hello All,   I downloaded the app, loved it, then immediately ugraded to Premium via iTunes - 1 month free trial £12.99   I received an email confirmation but now the adverts have reapp...

MichaelW

Community Legend

476 Views

1 replies

0 likes

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  • 1 replies
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Your Music list suddenly disappeared

I'm running Spotify on an iPhone6 with iOS8.1. My Your Music list was available and working fine last night. This morning it is gone. I restarted the app, and even the phone, and left the app open for about 20 minutes with no results. How can I force...

Music Fan

I'm running Spotify on an iPhone6 with iOS8.1. My Your Music list was available and working fine last night. This morning it is gone. I restarted the app, and even the phone, and left the app open fo...

user-removed

Not applicable

904 Views

4 replies

0 likes

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  • 4 replies
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Login problems - iPhone App

Hi there, I get the message "login failed you've already created an account with this email address" but I'm not trying to create an account, I'm trying to log in. What's the problem? I can log in to the spot icy website no prob. Thanks!

Casual Listener

Hi there, I get the message "login failed you've already created an account with this email address" but I'm not trying to create an account, I'm trying to log in. What's the problem? I can log in to...

RipleySigourney

Casual Listener

408 Views

1 replies

0 likes

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  • 1 replies
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Music stops when changing app in car (carplay mode)

Hi, spotify now supports car play. Thats fine and disturbing at the same time. Whenever I connect my Iphone to my BMW, the App changes to carplay mode. When I am listening to music but want to check another app quickly, Spotify stops playing the musi...

Newbie

Hi, spotify now supports car play. Thats fine and disturbing at the same time. Whenever I connect my Iphone to my BMW, the App changes to carplay mode. When I am listening to music but want to ch...

lawrencek

Spotify Legend

1138 Views

1 replies

0 likes

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  • 1 replies
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Offline listening

I have an iPad 2 and subscribe to Spotify Premium.How can I listen offline to my music?Currently the only advantage of Premium is No ads !

Newbie

I have an iPad 2 and subscribe to Spotify Premium. How can I listen offline to my music? Currently the only advantage of Premium is No ads !

Taylor

Community Legend

404 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline mode not working on iPhone 6Plus

I have a premium account and enabled most of my playlists in offline mode. However, on my phone the little down-arrow-circle thing is grey instead of green, even though the "Available Offline" button is enabled. I know there's enough space (it's a br...

Newbie

I have a premium account and enabled most of my playlists in offline mode. However, on my phone the little down-arrow-circle thing is grey instead of green, even though the "Available Offline" button...

finnaqua

Roadie

1394 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Last month I've got a spotify gift card that's $10.00 and usually that last for a month but before p

Last month I've got a spotify gift card that's $10.00 and usually that last for a month but before putting the code I went to the website and saw spotify had 3 months for 10.00 so I used the gift card and it worked but it's been a month now and it's ...

Newbie

Last month I've got a spotify gift card that's $10.00 and usually that last for a month but before putting the code I went to the website and saw spotify had 3 months for 10.00 so I used the gift car...

user-removed

Not applicable

738 Views

1 replies

0 likes

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  • 1 replies
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Spotify not working when using iPad app

My beloved Spotify on my iPad is acting very strangely ... It won't play a song unless I click on the title then keep my finger on the title all the way through the song ... I'm also unable to save albums ... When I try there is no response. Help ple...

Casual Listener

My beloved Spotify on my iPad is acting very strangely ... It won't play a song unless I click on the title then keep my finger on the title all the way through the song ... I'm also unable to save a...

user-removed

Not applicable

449 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Can't login

Have been a Spotify user for awhile. Not a Facebook guy. When I got a new phone I had to login once again. It wouldn't accept my login and password combo. I used to forgot password and received an email to correct the problem and made the change... S...

Newbie

Have been a Spotify user for awhile. Not a Facebook guy. When I got a new phone I had to login once again. It wouldn't accept my login and password combo. I used to forgot password and received an em...

jonat

Newbie

618 Views

4 replies

0 likes

  • 618 Views
  • 4 replies
  • 0 likes