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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32624 Views

40 replies

9 likes

  • 32624 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96591 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1085 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294320 Views

60 replies

15 likes

  • 294320 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124038 Views

19 replies

38 likes

  • 124038 Views
  • 19 replies
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Local files finally work again

I don't know for how long, local files would not sync with my phone. For some reason, a few days ago, they just began to sync again

Roadie

I don't know for how long, local files would not sync with my phone. For some reason, a few days ago, they just began to sync again

354 Views

0 replies

0 likes

  • 354 Views
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Crash when filtering offline playlsts

My iPhone (running 8.0.2) seems to be crashing everytime I try to delete a playlist when filtering them by offline only. The playlist is one I made available offline (morriseys latest album, he then pulled it from spotify) so essentially I'm trying t...

Casual Listener

My iPhone (running 8.0.2) seems to be crashing everytime I try to delete a playlist when filtering them by offline only. The playlist is one I made available offline (morriseys latest album, he then ...

user-removed

Not applicable

581 Views

1 replies

2 likes

  • 581 Views
  • 1 replies
  • 2 likes

Solved!! [BUG] Spotify premium subscription account recognized as free in app (iOS9b1) (3.2.0)

I've had premium for well over a year, this seems to be related to iOS 9b1. This seems to be happening accross all my devices (i5s, i6+, ipad2) all running the latest spotify app. (3.2.0) Reinstallation of the app, relogging in, nor reinstalling ios ...

Casual Listener

I've had premium for well over a year, this seems to be related to iOS 9b1. This seems to be happening accross all my devices (i5s, i6+, ipad2) all running the latest spotify app. (3.2.0)   Re...

abhorredlife

Casual Listener

4944 Views

4 replies

0 likes

3.2.0
ios 9
Premium
  • 4944 Views
  • 4 replies
  • 0 likes

Legacy app for iOS 5.1.1?

I am wondering if there's any way to get my hands on a Spotify app version that will work on my 2nd gen iPod Touch that's running iOS 5.1.1. I can't swing a new ipod right now and need to get my newly upgraded Spotify account to play nice with my ipo...

Casual Listener

I am wondering if there's any way to get my hands on a Spotify app version that will work on my 2nd gen iPod Touch that's running iOS 5.1.1. I can't swing a new ipod right now and need to get my newl...

Swanny

Community Legend

1532 Views

2 replies

0 likes

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  • 2 replies
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I'm NOT offline / Spotify keeps crashing

Premium member. Spotify keeps crashing on my iPad. Also, when I click on my profile, I am told I am offline, but I am connected to the Internet.

Roadie

Premium member. Spotify keeps crashing on my iPad. Also, when I click on my profile, I am told I am offline, but I am connected to the Internet.

Mattosaurus

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Spotify premium 7 day trial

I made a new account yesterday and haven't been offered the 1-week free trial period. Links I've seen in other forum posts don't seem to help, and I haven't had much luck in sending an email to the spotify support team. Can someone please tell me why...

Casual Listener

I made a new account yesterday and haven't been offered the 1-week free trial period. Links I've seen in other forum posts don't seem to help, and I haven't had much luck in sending an email to the s...

Gallifreyqueen1

Casual Listener

1352 Views

4 replies

0 likes

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Solved!! iOS Updating

When I add songs, playlists, etc. when logged into to Spotify on my desktop computer, the new material does not appear on the Spotify app on my Iphone 6 unless I logout of Spotify and then login again. Why doesn't this update automatically without go...

Newbie

When I add songs, playlists, etc. when logged into to Spotify on my desktop computer, the new material does not appear on the Spotify app on my Iphone 6 unless I logout of Spotify and then login agai...

DasPeter

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
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Spotify queue doing strange things..

I'll be four or five songs into an album ( WITHOUT shuffle turned on ), and suddenly one of the previously heard songs will start playing. When I check the queue, it looks like a random smattering of the album's tracks are on there. Anybody else expe...

Casual Listener

I'll be four or five songs into an album ( WITHOUT shuffle turned on ), and suddenly one of the previously heard songs will start playing. When I check the queue, it looks like a random smattering of...

thaqza

Roadie

493 Views

2 replies

0 likes

  • 493 Views
  • 2 replies
  • 0 likes

Problems with going online

I just updated to the newest version of spotify and now when i want to go online i only get the message that there is en error. No errorcode or something. I already reinstalled the app and logged off and on for several times. Nothing changed. I've go...

Casual Listener

I just updated to the newest version of spotify and now when i want to go online i only get the message that there is en error. No errorcode or something. I already reinstalled the app and logged off...

Petervanbeelen

Casual Listener

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
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Spotify seems to keep wiping offline songs/Spotify Abroad

Hi all, I have been having some issues and hopefully you all can help out. First, (I have a premium account) I made all of my songs available offline and then randomly when I turned on spotify a few days ago only about 20% of my songs were available ...

Music Fan

Hi all,    I have been having some issues and hopefully you all can help out.    First, (I have a premium account) I made all of my songs available offline and then randomly w...

511 Views

0 replies

1 likes

  • 511 Views
  • 0 replies
  • 1 likes

help

i deleted A PLAYLIST by mistake and it wont show up in my deleted playlists and im the one who created it i managed to find it when i searched it but its missing my local files

Newbie

i deleted A PLAYLIST by mistake and it wont show up in my deleted playlists and im the one who created it i managed to find it when i searched it but its missing my local files

285 Views

0 replies

0 likes

  • 285 Views
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Solved!! Auto use offline mode

Hello, When I have a 3G connection, and I listen to a song of a playlist that is available offline, will Spotify use data? Thx!

Newbie

Hello,   When I have a 3G connection, and I listen to a song of a playlist that is available offline, will Spotify use data?   Thx!

Ivan92

Community Legend

776 Views

1 replies

0 likes

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Release Notes - Spotify for iOS 3.1.0

What's new in version 3.1.0 New: Stay safe with our new 1Password integration, which lets you use strong secure passwords – without the hassle of having to remember them. Fixed: Issue when connecting to BMW ConnectedDrive and MINI Connected vehicles.

Spotify Legend

What's new in version 3.1.0   New: Stay safe with our new 1Password integration, which lets you use strong secure passwords – without the hassle of having to remember them. Fixed: I...

Jcmjain

Newbie

5479 Views

16 replies

5 likes

iOS
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  • 16 replies
  • 5 likes

New update crashes

Just updated my iPhone 4s to spotify version 3.3.0 and it won't even let me open the app anymore. It opens to a screen of the spotify logo and then crashes immediately. I've tried everything to get it to stop. Please help. Note: I am still on iOS 7.

Newbie

Just updated my iPhone 4s to spotify version 3.3.0 and it won't even let me open the app anymore. It opens to a screen of the spotify logo and then crashes immediately. I've tried everything to get i...

704 Views

0 replies

0 likes

Crash
crashing
iOS
IOS 7
Update
  • 704 Views
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Offline playlists not downloading all tracks

random tracks don't seem to download in offline playlists. I've tried deleting then reinstalling the app, but some still don't download. It shows as everything synced on the playlist main page with a green icon.

Casual Listener

random tracks don't seem to download in offline playlists. I've tried deleting then reinstalling the app, but some still don't download. It shows as everything synced on the playlist main page with a...

482 Views

0 replies

0 likes

offline playlist
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Solved!! Spotify Connect crashes while using an iPhone 5 and PS4

I just started experiencing this issue after the last app update (and activated my premium account). The app on my phone crashes out at random times when I am skipping a song while I am controlling Spotify on my PS4. This is the only time I have ever...

Casual Listener

I just started experiencing this issue after the last app update (and activated my premium account). The app on my phone crashes out at random times when I am skipping a song while I am controlling S...

joker76

Casual Listener

3536 Views

12 replies

0 likes

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  • 12 replies
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Finished my free trial and now I can't listen to music

I have just finished my free trial and I have been told that I can only listen to songs when connected to wifi or 3G. But when I am at home connected to wifi and I click shuffle play, it comes up with "start your free trial now". I don't want to buy ...

Newbie

I have just finished my free trial and I have been told that I can only listen to songs when connected to wifi or 3G. But when I am at home connected to wifi and I click shuffle play, it comes up wit...

Fishtaco

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
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Got a mail for "Running" but App hasn't changed

Hello, I'm really looking forward to the new "Running"-feature. Yesterday, I got a mail from Spotify telling me that "Spotify Running is here" and that I should "update my app and start running". Yay, great! Well... but how do I do that? There is no ...

Music Fan

Hello,   I'm really looking forward to the new "Running"-feature. Yesterday, I got a mail from Spotify telling me that "Spotify Running is here" and that I should "update my app and start...

ORK8

Casual Listener

2522 Views

19 replies

0 likes

Running
  • 2522 Views
  • 19 replies
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Not downloading offline playlists on iPhone 6 Plus

Hi, i added a lot of stuff to My Music recently and marked it for offline access but Spotify is refusing to make it accessible. Is it a known problem? Thanks for any help!

Newbie

Hi, i added a lot of stuff to My Music recently and marked it for offline access but Spotify is refusing to make it accessible. Is it a known problem? Thanks for any help!

404 Views

0 replies

0 likes

  • 404 Views
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Apple Music

Most would probably try apple music esp because the service will be pre-installed in an upcoming ios version and will be free to use fot 3 months. I dread some analysis on how this new service will eventually carve a dominant slice of the streaming m...

Regular

Most would probably try apple music esp because the service will be pre-installed in an upcoming ios version and will be free to use fot 3 months.  I dread some analysis on how this new ser...

Fishtaco

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes