Thanks for reaching out to the Spotify Community. We'd like to help.
Can you let us know what OS and Spotify version you're rocking? It would be also a great help if you could send us a screenshot of the error message you're getting. We'll take a look and see what we can suggest.
Let us know if you have any questions. We'll be here for you.
I have this issue as well, iOS 10.3.1 I could listen to them before but I had to get my phone replaced as my hardware was faulty and with the new phone (exactly the same model) I get the error message. Was there a solution for this ? Thanks !