Cannot download app to Apple Watch on Apple Family Setup

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Cannot download app to Apple Watch on Apple Family Setup

Seanoneill65
Casual Listener

Plan - Family

Free/Premium - Premium

Country - United States

 

Device

Apple Watch SE

Operating System

7.4.1 (18T201)

 

My Question or Issue

We recently purchased 2 Apple Watch SEs for our girls. We also purchased cellular data plans for them from T-Mobile. Note that they have their own Apple IDs/accounts and their own iPads with latest iOS, but neither has an iPhone, so we set the watches up using Apple’s Family Setup. Everything was set-up properly and works as expected, except we cannot download Spotify to their watches. They both have their own Spotify Family Plan logins and their Spotify accounts work perfectly on their iPads. However, Spotify did not automatically download when the watches were set-up, as I would have expected. So we have tried going to the App Store on the watch to download Spotify and it won’t let us - we receive the message in the watch App Store that a phone is required. My impression is that this is not the case. Our girls LOVE Spotify and it was a good portion of the reason we bought the watches. Help!

 

1 ACCEPTED SOLUTION

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Solution!

MattSuda
Rock Star 24
Rock Star 24

Hey @Seanoneill65 

 

Sorry to hear about this.

 

Right now Spotify does not have a standalone Apple Watch app.

 

The way the Spotify Apple Watch app works right now is that it requires the iPhone app on an iPhone. The Spotify Apple Watch app can control the playback for the Spotify iPhone app, or you can stream music directly to the Apple Watch with paired bluetooth headphones if you have a cellular connection. Also today Spotify announced that in the coming weeks you will be able to download music to playback offline on the Apple Watch with connected bluetooth headphones for when you don't have an internet connection or your iPhone with you.

 

Until Apple comes out with a system to manage and sync watches from the iPad, or Spotify comes out with a standalone watch app (this may not be possible with the current watch limitations), you will need to have the watch paired to an iPhone to use the Spotify Apple Watch app.

MattSudaRock Star 24
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8 Replies
Solution!

MattSuda
Rock Star 24
Rock Star 24

Hey @Seanoneill65 

 

Sorry to hear about this.

 

Right now Spotify does not have a standalone Apple Watch app.

 

The way the Spotify Apple Watch app works right now is that it requires the iPhone app on an iPhone. The Spotify Apple Watch app can control the playback for the Spotify iPhone app, or you can stream music directly to the Apple Watch with paired bluetooth headphones if you have a cellular connection. Also today Spotify announced that in the coming weeks you will be able to download music to playback offline on the Apple Watch with connected bluetooth headphones for when you don't have an internet connection or your iPhone with you.

 

Until Apple comes out with a system to manage and sync watches from the iPad, or Spotify comes out with a standalone watch app (this may not be possible with the current watch limitations), you will need to have the watch paired to an iPhone to use the Spotify Apple Watch app.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Seanoneill65
Casual Listener
Bummer. But thank you for the background/ details. I hope this gets resolved in the not too distant future. Seems like a silly limitation.

MattSuda
Rock Star 24
Rock Star 24

You're welcome!

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

staylorz
Casual Listener

I agree with the OP that not having a standalone app for the Apple Watch is very disappointing. My son has the exact watch with cellular, which does not need my phone to call or text, and is bummed that he cannot have his Spotify family account on his watch. I really hope it is a possibility in the very near future. 

richardfstrange
Newbie

It must be technically possible since Pandora manages to do it fine. Disappointing that the service I subscribe to with a family plan can't pull this off, when I only really got my family plan for this. I don't want to pay the added expense of getting another phone and plan for my daughter for this, since we are trying hard to avoid her getting a phone.

staylorz
Casual Listener
Same! I’m not getting my 10 year old a phone, hence the purchase of an Apple Watch cellular standalone. He desperately wants to listen to his playlists on his watch. C’mon, Spotify!! And yes, we have the Premium Family Plan. Remember, happy customers are needed for profit. You can make this work!

j-kn9pbf6_7sh
Newbie

Add me to the disappointed list in the exact same situation with 10-year old twins.  

staylorz
Casual Listener
*love*
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