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Need help! I cannot log in on iPhone X, newest Spotify, Premium Fanily user...
have deleted & reinstalled
reset password
logged in on computer
but still won’t let me login on iPhone app
Please help!
Plan
Premium Family
Country
USA
Device
iPhone X
Operating System
iOS
Solved! Go to Solution.
I actually just resolved it -- There is an issue with my Spotify app conecting to the WiFi. Not sure why this is happening as all other apps work on the WiFi, but it was solved once I moved to a location on cellular.
Hey @sfc123, Welcome to the Community.
Hope you're doing great!
Are you getting any error messages? Could you send me a screenshot of what you're seeing?
Have you tried signing in with one of the other members account of the Family Plan in your device? Does it help if you try it with another network?
Please let me know how it goes 🙂
Yes, I did try to login with another account on the Family account on the iPhone and I am not getting any error messages. I am able to login on a Desktop no problem.
Screenshot attached.
(Screenshot removed because it contained personal information)
I actually just resolved it -- There is an issue with my Spotify app conecting to the WiFi. Not sure why this is happening as all other apps work on the WiFi, but it was solved once I moved to a location on cellular.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…