Cannot synchronize my playlists on iPhone

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Cannot synchronize my playlists on iPhone

Inthesky
Music Fan

Hi,

I have soptify premium. Installed on both Mac & iPhone.

Mac works well.

On iPhone, since 3-4 days ago, I cannot see my playlists anymore. It keeps saying "Loading..." and nothing shows. If you speak French, under Playlists / selection / is shows "chargement" forever.

Have uninstalled and re-installed Spotify but it still does not work.

 

Any help?

 

 

 

6 Replies

Re: Cannot synchronize my playlists on iPhone

francoismontrel
Casual Listener

Hi Spotify: I am a paying member and I do not get any reply. Is that normal?

The problem is still unsolved and I cannot use spotify on my iphone.

 

Please someone help.

 

Tks

Re: Cannot synchronize my playlists on iPhone

Grace
Spotify Legend

Hey Inthesky

 

How much free space do you have on your iPhone?

Re: Cannot synchronize my playlists on iPhone

Grace
Spotify Legend

Hi francoismontrel

 

Have you sent us an email and haven't received a reply? Please let us know; we're happy to help.

Highlighted

Re: Cannot synchronize my playlists on iPhone

francoismontrel
Casual Listener

Hi Grace, If you tell me how to send an email, I will. I've been trying to find how to contact some sort of customer service over and over but that seems to be a well-hidden feature!

 

Can you tell me?

Rgds

Re: Cannot synchronize my playlists on iPhone

Inthesky
Music Fan

Grace, the prvious message is from me. I replied from my previous free account by mistake.

Re: Cannot synchronize my playlists on iPhone

Inthesky
Music Fan

I have 10.5gb free space.This has not changed since before the problem occured.

 

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